Northway Ford Lincoln

Worst service ever. Didn’t get back to us when he said he would and then when we called again he said it didn’t matter that he didn’t respond cause the information wouldn’t of changed. So we are looking to b would and then when we called again he said it didn’t matter that he didn’t respond cause the information wouldn’t of changed. So we are looking to buy a new F250 and a new Bronco elsewhere as we found Paul insulting and arrogant. More

Great experience with Northway and Chad My family has always been Northway customers, and this was my first experience with Chad. Definitely not my last!!! He is very friendly, helpful and My family has always been Northway customers, and this was my first experience with Chad. Definitely not my last!!! He is very friendly, helpful and attentive. Went above and beyond every step of the way! I love my Escape! More

Dave did a great job of helping me purchase my first vehicle. He responded quickly whenever I had any questions, was very professional and made sure I was satisfied with my purchase. vehicle. He responded quickly whenever I had any questions, was very professional and made sure I was satisfied with my purchase. More

Thank you Ashley! When I first texted Ashley about test-driving a SUV, she responded within minutes. When I got to the dealership, I test drove the SUV that I had orig When I first texted Ashley about test-driving a SUV, she responded within minutes. When I got to the dealership, I test drove the SUV that I had originally asked about (Mazda CX5) and also test drove a similar style SUV (Honda CRV). Ashley was willing to talk to management about fixing up some of the blemishes on the Mazda and they were willing to do that if I decided to buy this car. A few days later, I asked to test-drive the Honda again and Ashley was more than happy to let me do so and she was able to answer the questions that I had. Ashley was very quick to respond to all of my messages and she was very friendly to work with. Thank you Ashley for helping me purchase a car that I love!! More

The sales person Stacy was amazing. The finance department was super unorganized. I was stressed out the whole time trying to get ahold of her. I get that Covid slows these things down but it's no department was super unorganized. I was stressed out the whole time trying to get ahold of her. I get that Covid slows these things down but it's no excuse to keep a customer in the dark. I was told I would get my new truck on a Thursday and it was not clear if that was going to happen, which sucked because I had already sold my car for that day. Also the website says they buy your used vehicle and they would not because they were full of foreign cars. More

Bought a new Ford Ranger and we love it We are happy with our ford ranger and happy with our salesman Stacey Cooke. Thanks Stacey! The truck will give us years of enjoying a great drive, e We are happy with our ford ranger and happy with our salesman Stacey Cooke. Thanks Stacey! The truck will give us years of enjoying a great drive, either across country or around town. More

We have boughy cars from Northway before, but this was our first time working with Brad. He was very helpful, knowledgeable and easy to work with. He definitely knows his cars! our first time working with Brad. He was very helpful, knowledgeable and easy to work with. He definitely knows his cars! More

Excellent Customer Service! I have now leased a vehicle from Northway as well as purchased a pre-owned vehicle. I had excellent experiences both times. I would highly recommend t I have now leased a vehicle from Northway as well as purchased a pre-owned vehicle. I had excellent experiences both times. I would highly recommend the dealership to anyone looking for a new or used vehicle! More

Easy negotiation, took delivery of my new 2020 Ford Platinum pickup within the week! All told I would recommend this dealership! This is my third vehicle from this dealership and family and friends mak Platinum pickup within the week! All told I would recommend this dealership! This is my third vehicle from this dealership and family and friends make it close to 15. All satisfied! More

Very pleasant and helpful Stacey Cooke and Stephanie Brown were very helpful and very professional.They were both very thorol and answered all of our questions without hesitati Stacey Cooke and Stephanie Brown were very helpful and very professional.They were both very thorol and answered all of our questions without hesitation.They new there job and did it very well More