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Northway Ford Lincoln

Brantford, ON

4.8
1,583 Reviews

388 King George Rd

Brantford, ON

N3T 5L8

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1,583 Reviews of Northway Ford Lincoln

August 10, 2022

I purchased a 2014 Cadillac SRX from this dealership. I discovered that safety had been completed without checking the breaks when I went to pick up my car. They only replaced the front breaks after I co More

by Ashok Kumar
Customer Service
Recommend Dealer
No
Employees Worked With
Dave Kerr, John Jefferson, Susan Schieman, Tonia Magee, Milena Checchia, Joe Miceli
Aug 10, 2022 -

Northway Ford Lincoln responded

We sincerely apologize for this experience you have had Ashok.. We take your feedback seriously. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-534 Thank you.

July 27, 2022

I recently picked up my second F150 from Northway Ford, and I love it! Stacey was awesome! He helped me get the best deal for my trade-in, and was professional and friendly throughout my vehicle leasing More

by Raphael Foa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Aug 10, 2022 -

Northway Ford Lincoln responded

Thank you for your five star review Raphael!

July 06, 2022

Not knowing what to buy Stacey took care of all our needs and looked at all options. With a growing family f150 was the way to go ! More

by T.j.baker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Aug 10, 2022 -

Northway Ford Lincoln responded

Thank you for your five star review T.J. Baker!

July 01, 2022

I’ve made 8 new car deals over the years at various dealerships. The team at Northway ford has been the best experience I’ve had. Sitting with salesperson Stacey Cooke I felt like he was actually wor More

by Rmackay789
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Aug 10, 2022 -

Northway Ford Lincoln responded

Thank you for your five star review Rmackay!

June 30, 2022

I found myself in a situation where I unexpectedly needed to replace my vehicle within days. I was lucky enough to find a replacement at Northway Ford for a good price. Everyone I met with at this dealership More

by Ericka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly DePaulo
Aug 10, 2022 -

Northway Ford Lincoln responded

Thank you for your five star review Ericka!

June 30, 2022

Excellent. I sold my car at the price I was offered by Auto Traders.ca. Sandro Agostinelli was very courteous and professional. He approved the price after seei More

by dr.ramanchirakal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro Agostinelli
Aug 10, 2022 -

Northway Ford Lincoln responded

Thank you for your five star review Dr.Ramanchirakal!

June 30, 2022

Kudos to Molly in used car sales! It has been a while since I bought a car and she made it very easy. I hope I do not need a new car for a while but when I do, ill be going to see her More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly DePaulo
Aug 10, 2022 -

Northway Ford Lincoln responded

Thank you for your five star review Kevin!

June 30, 2022

Just picked up my second Escape from Norway and Stacey Cooke. And he made it easy again. More

by Coolboy565633
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Aug 10, 2022 -

Northway Ford Lincoln responded

Thank you for your five star review GBradley!

June 29, 2022

I would not recommend this dealership to anyone. They offered a trade value on my Ram, but dropped the value dramatically when my new Maverick finally arrived. In my opinion they just wanted the ord More

by Randy 1962
Customer Service
Recommend Dealer
No
Employees Worked With
Stacey Cooke
Jun 30, 2022 -

Northway Ford Lincoln responded

We sincerely apologize for this experience you have had Randy.. We take your feedback seriously. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-441 Thank you.

June 29, 2022

I am pleasantly surprised with Molly at Northway Ford. She worked hard to get us the value we wanted for our trade in and was great at showing us the vehicle. Overall, it was a great experience. More

by Bert
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Molly DePaulo
Jun 30, 2022 -

Northway Ford Lincoln responded

Thank you for your five star review Bert!

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