Northway Ford Lincoln
Brantford, ON
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1,586 Reviews of Northway Ford Lincoln
I had an opportunity to meet Stacey Cooke as our salesperson when my husband and I arrived at Northway Ford Lincoln checking out a vehicle for purchase. Stacey was very knowledgeable, thorough and salesperson when my husband and I arrived at Northway Ford Lincoln checking out a vehicle for purchase. Stacey was very knowledgeable, thorough and listened to what type of vehicle we were looking for. He displayed professionalism, listened to our questions and we did not feel pressured at any time. He also had a great sense of humour which made our sale very pleasurable. We will continue to use Northway Ford for any further needs. We also finalized our paperwork with Pauline and once again, the interaction was excellent with her as well. The staff at Northway Ford Lincoln should be commended. More
I bought a infinity q50 off Stacey, I traded my mustang gt in. I went there because my payments were too much and Stacey was awesome. Lead me in the right direction instantly. Thanks again for your profess gt in. I went there because my payments were too much and Stacey was awesome. Lead me in the right direction instantly. Thanks again for your professionalism More
Stacey Cooke is very professional and made the buying process very easy. This is my second vehicle purchase and will continue to work with Stacey. process very easy. This is my second vehicle purchase and will continue to work with Stacey. More
I purchased a 2014 Cadillac SRX from this dealership. I discovered that safety had been completed without checking the breaks when I went to pick up my car. They only replaced the front breaks after I co I discovered that safety had been completed without checking the breaks when I went to pick up my car. They only replaced the front breaks after I complained. The day after I drove my automobile, it began producing strange noises when shifting from second to third gear. After I complained about it, I was informed that it was a recognised problem. I was told to take my vehicle to GMC because the model had been recalled. I drove my vehicle to GMC. They examined it and told me that there was no recall for this component and that a $4000 fix would be required. I was also assessed a $250 inspection fee. Once more, I asked the salesperson to either fix the problem or take it back. I have yet to hear a response back from them despite the salesperson saying it would be handled 15 days ago. Very poor customer service, and they don't want to talk to you after selling the automobile. Regrettably, I can only offer them 1 star. I do not advise purchasing a car from this dealership. More
I recently picked up my second F150 from Northway Ford, and I love it! Stacey was awesome! He helped me get the best deal for my trade-in, and was professional and friendly throughout my vehicle leasing and I love it! Stacey was awesome! He helped me get the best deal for my trade-in, and was professional and friendly throughout my vehicle leasing experience. I'll definitely be back. Keep up the great work Stacey, and thank you again! More
I’ve made 8 new car deals over the years at various dealerships. The team at Northway ford has been the best experience I’ve had. Sitting with salesperson Stacey Cooke I felt like he was actually wor dealerships. The team at Northway ford has been the best experience I’ve had. Sitting with salesperson Stacey Cooke I felt like he was actually working for me, trying to get me the best deal. In the end I’m confident he did just that. Delivery of my new Mustang Mache e was seamless. I met the service manager and I’m confident he has a good team behind him. Coming from a Mustang GT I was EV hesitant but it’s not as scary as you think. It’s an incredible car. Im ordering another for my wife! More
Kudos to Molly in used car sales! It has been a while since I bought a car and she made it very easy. I hope I do not need a new car for a while but when I do, ill be going to see her It has been a while since I bought a car and she made it very easy. I hope I do not need a new car for a while but when I do, ill be going to see her More
Excellent. I sold my car at the price I was offered by Auto Traders.ca. Sandro Agostinelli was very courteous and professional. He approved the price after seei I sold my car at the price I was offered by Auto Traders.ca. Sandro Agostinelli was very courteous and professional. He approved the price after seeing the pictures and driving records of my 2018 Prius.. When I took the car the manager (Paul) had the cheque ready for me. I had the best experience selling my used 2018 Prius. A special thanks to Northway Ford and their staff. Raman Chirakal; More















