Northway Ford Lincoln
Brantford, ON
Filter Reviews by Keyword
By Type
1,583 Reviews of Northway Ford Lincoln
I purchased a 2014 Cadillac SRX from this dealership. I discovered that safety had been completed without checking the breaks when I went to pick up my car. They only replaced the front breaks after I co I discovered that safety had been completed without checking the breaks when I went to pick up my car. They only replaced the front breaks after I complained. The day after I drove my automobile, it began producing strange noises when shifting from second to third gear. After I complained about it, I was informed that it was a recognised problem. I was told to take my vehicle to GMC because the model had been recalled. I drove my vehicle to GMC. They examined it and told me that there was no recall for this component and that a $4000 fix would be required. I was also assessed a $250 inspection fee. Once more, I asked the salesperson to either fix the problem or take it back. I have yet to hear a response back from them despite the salesperson saying it would be handled 15 days ago. Very poor customer service, and they don't want to talk to you after selling the automobile. Regrettably, I can only offer them 1 star. I do not advise purchasing a car from this dealership. More
I recently picked up my second F150 from Northway Ford, and I love it! Stacey was awesome! He helped me get the best deal for my trade-in, and was professional and friendly throughout my vehicle leasing and I love it! Stacey was awesome! He helped me get the best deal for my trade-in, and was professional and friendly throughout my vehicle leasing experience. I'll definitely be back. Keep up the great work Stacey, and thank you again! More
I’ve made 8 new car deals over the years at various dealerships. The team at Northway ford has been the best experience I’ve had. Sitting with salesperson Stacey Cooke I felt like he was actually wor dealerships. The team at Northway ford has been the best experience I’ve had. Sitting with salesperson Stacey Cooke I felt like he was actually working for me, trying to get me the best deal. In the end I’m confident he did just that. Delivery of my new Mustang Mache e was seamless. I met the service manager and I’m confident he has a good team behind him. Coming from a Mustang GT I was EV hesitant but it’s not as scary as you think. It’s an incredible car. Im ordering another for my wife! More
I found myself in a situation where I unexpectedly needed to replace my vehicle within days. I was lucky enough to find a replacement at Northway Ford for a good price. Everyone I met with at this dealership to replace my vehicle within days. I was lucky enough to find a replacement at Northway Ford for a good price. Everyone I met with at this dealership made the process easy. Molly was my sales rep and was very patient as I went over the car and made a few calls. If you need a car, go see her!! More
Excellent. I sold my car at the price I was offered by Auto Traders.ca. Sandro Agostinelli was very courteous and professional. He approved the price after seei I sold my car at the price I was offered by Auto Traders.ca. Sandro Agostinelli was very courteous and professional. He approved the price after seeing the pictures and driving records of my 2018 Prius.. When I took the car the manager (Paul) had the cheque ready for me. I had the best experience selling my used 2018 Prius. A special thanks to Northway Ford and their staff. Raman Chirakal; More
Kudos to Molly in used car sales! It has been a while since I bought a car and she made it very easy. I hope I do not need a new car for a while but when I do, ill be going to see her It has been a while since I bought a car and she made it very easy. I hope I do not need a new car for a while but when I do, ill be going to see her More
I would not recommend this dealership to anyone. They offered a trade value on my Ram, but dropped the value dramatically when my new Maverick finally arrived. In my opinion they just wanted the ord They offered a trade value on my Ram, but dropped the value dramatically when my new Maverick finally arrived. In my opinion they just wanted the order for the Maverick and had no intention of honouring the quoted trade value knowing they could just sell my Maverick to someone else....maybe at a higher price? And the salesman also called me months before my Maverick arrived to say it was ready, but he had the wrong customer...and now I get this email congratulating me on my new Maverick and asking me to write a review. Really? Well here's my review; unprofessional, dishonest and disorganized. Nice job Northway Ford. More
I am pleasantly surprised with Molly at Northway Ford. She worked hard to get us the value we wanted for our trade in and was great at showing us the vehicle. Overall, it was a great experience. She worked hard to get us the value we wanted for our trade in and was great at showing us the vehicle. Overall, it was a great experience. More