Northway Ford Lincoln

The most unprofessional business I’ve ever dealt with. My experience with Northway spanned 7 months and 2 separate failed factory orders (I gave them a second chance) and including every last negative de My experience with Northway spanned 7 months and 2 separate failed factory orders (I gave them a second chance) and including every last negative detail here is pointless. Further, the only real result will be someone from CarNation responding below with a number; much like the other bad reviews that I should have taken far more seriously when searching for a dealership to work with. The standouts: -Almost no communication from anyone who works there regarding anything, and when you do push for it, it’s from a General Manager who insists on using only text messages -Staff will blatantly lie when something goes wrong; ie, they damage the vehicle after delivery and blame it on Ford, drive it out of town and deny it, start altering prices agreed to months earlier, order it wrong, etc. -Staff cannot function without constant referral to the GM for approval -If confronted about the above, they become needlessly aggressive in what I assume is an effort to kill the deal so they can sell your order to someone else for more money. They were not discrete about this, I was told outright (through text message...) they would prefer to sell the vehicle at retail and had someone else in mind. This was indeed the exact outcome At least they gave me my deposit back. I had to badger their parent company and involve OMVIC, but I must admit they sent it. More

I am a returning customer and I do love showing up here. Always treated well and dealing with Stacey he's great best sales rep I've ever had. Always treated well and dealing with Stacey he's great best sales rep I've ever had. More

Always great customer service and company. I am now a returning customer because of Stacey. I will be sending my family and friends his way. I have never had a better sales representative to t I am now a returning customer because of Stacey. I will be sending my family and friends his way. I have never had a better sales representative to this day. More

Chad has a way with words, I came in kicking tires and I left buying a 2022 Ford Escape Titanium. You had me at Escape!!! left buying a 2022 Ford Escape Titanium. You had me at Escape!!! More

Had a wonderful experience with Aran he answered all my questions and was a pleasure to deal with questions and was a pleasure to deal with More

Easy place to buy a car. Molly our sales rep explained the buying process well. If you’re buying a used car make sure you ask them if there is a second key as they don’t all Molly our sales rep explained the buying process well. If you’re buying a used car make sure you ask them if there is a second key as they don’t all come with one. More

Molly assisted my son with purchasing his new (to him) car. Northway got the vehicle ready for him quickly. One of the better experiences we have had while purchasing vehicles. car. Northway got the vehicle ready for him quickly. One of the better experiences we have had while purchasing vehicles. More

purchased my very first car. Aran was amazing to deal with. very happy with my purchase Aran was amazing to deal with. very happy with my purchase More

Just picked up my 4th F150 from Norway and Stacey Cooke. And once again great service. Thanks again Stacey for all your hard work. And once again great service. Thanks again Stacey for all your hard work. More