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Northway Ford Lincoln
Brantford, ON
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1,585 Reviews of Northway Ford Lincoln
I had a great experience with the sales team at Northway ford Lincoln. Chad was my salesman and what knowledgable and friendly guy. He knew the vehicles and at the same time I didn't find him to pushy. He w ford Lincoln. Chad was my salesman and what knowledgable and friendly guy. He knew the vehicles and at the same time I didn't find him to pushy. He was just happy to help and answered all my questions. I purchased a 2011 Ford Fusion from Chad and I am so happy with my vehicle. I would recommend Chad and this dealership to anyone More
We were looking to trade in our gas guzzler truck for a more fuel efficient vehicle. I checked out the website saw a 2011 Ford Fiesta and gave Chad a call. He was very friendly and suggested we take it f more fuel efficient vehicle. I checked out the website saw a 2011 Ford Fiesta and gave Chad a call. He was very friendly and suggested we take it for a test drive. On our arrival the car was out front and ready to go. After the test drive Chad greeted us again with his friendly smile and firm handshake. He answered all of our questions, was very knowledgeable of the vehicle, was not pushy in any way, and we came to a deal that we were happy with. Filling out paperwork is not fun at the best of times .. he made it a good experience. He has a great sense of humour! When we picked up the car, again it was out front and ready. He explained how everything worked and even linked my cellphone with the bluetooth. All in all it was a great experience thanks to Chad. Car Salesman in general get a bad rap but Chad put that myth to rest. He was a delight to deal with during the buying process and after - he made follow up calls to see if we were enjoying the vehicle. We will return to see Chad in the future - he genuinely cares and you can tell he loves his job! More
My Fiancé and I have both purchased new vehicles in the 10th and 11th month of 2012, one was from a local dealer and the other from northway ford. We had the greatest pleasure to have been fortunate to the 10th and 11th month of 2012, one was from a local dealer and the other from northway ford. We had the greatest pleasure to have been fortunate to have Justin Good as our sales rep. along with the help of sales manager Brian Shaw and Paul tavarnese the General Manager. I would recommend Northway to anyone looking to purchase a new ford vehicle. After making the first purchase and having such bad experience with both the sale, PDI and then the service to repair the issues of the new truck along with being so fresh in our heads we were very cautious on the other vehicle. Since the new purchase from northway they now do the service of both vehicles. More
Working with the staff at Northway Ford is a very positive experience. My husband has been dealing there for quite some time now and 3 years ago he and Paul Tavarnese convinced me to change to a For positive experience. My husband has been dealing there for quite some time now and 3 years ago he and Paul Tavarnese convinced me to change to a Ford vehicle, when I purchased my 2010 Ford Fusion. As I have low mileage on my vehicle, my trade in value was great and one week ago I purchased a 2012 Fusion and I was very impressed with my deal. I find that Paul is very upfront and honest when he is speaking to me about my choice and options. And, dealing with Elise Bradford makes the whole deal very comfortable. She takes the time necessary to make sure I understand and allowed me to think about a few things before I decided. Both of these valued, trustworthy employees let me, as a female, feel I am in good hands and very confident in the purchase of my new car and the whole transaction. I'm very pleased I made the change 3 years ago, Thanks. Heather Shannon, Paris, Ontario More
I was reffered to Rob Farrington by a friend. This was by far the best experience with any sales person that I have ever had. He was extremely knowledgable and answered every question I had. He got us a by far the best experience with any sales person that I have ever had. He was extremely knowledgable and answered every question I had. He got us a great deal and didn't pressure us in to buying. I would definately go see Rob again and reccommend him to anyone wanting to buy a vehicle. We love our Ford Escape!!! More
I just bought a 2013 Titanium Escape and I love it! The back hatch opener is a lifesaver with groceries and kids in hand. Just swiping my foot is so much easier! I love all the conveniences built into th back hatch opener is a lifesaver with groceries and kids in hand. Just swiping my foot is so much easier! I love all the conveniences built into this vehicle and it's a really nice drive. The salesman Brandon Sparkman was great and very knowledgeable. He really knew his stuff and we asked a lot of questions. Everyone was kind and helpful, not pushy-not even the girl selling the warranties! Best car buying experience I've ever had! I would suggest anyone to buy a car from Brandon and Paul at Northway Ford. More
from the second we walked on the lot chad was helpful not pushy but helpful,easy to talk to and took my sense of humour well. explained and defined very well as it has been 15 yrs since we bought last.paul a pushy but helpful,easy to talk to and took my sense of humour well. explained and defined very well as it has been 15 yrs since we bought last.paul and elise do and know their jobs so well it made everything very easy . elise was so positive and precise on explaining all other avenues. look forward to having other dealings with them in the future.we recomened people to them the same day we met them and will recomend people to northway our expierience has been great.chad and elise represent ford northway soooo good. paul watson More
Charlene was looking for a vehicle to use in her Charlene was looking for a vehicle to use in her part-time Home Staging and Decorator business Dezigner Digz. She had already had 3 mini vans and dec Charlene was looking for a vehicle to use in her part-time Home Staging and Decorator business Dezigner Digz. She had already had 3 mini vans and decided it was time to reward herself with an up-scale vehicle that could still haul her goods. Initially she was set on a lincoln Navigator, however,the ones we looked at in our price range seemed very well used. When I looked on your website and found the Expedition with all of the same options and colour she wanted I immediaely called the dealership to get more info. I was put through to Justin who I immediately felt comfortable with, and answered all of my questions, regarding mileage, maintenance and Carfax. I said I would come and take a look that morning and even though it was short notice he had it out front and washed up. After driving the truck I new I had to have Charlene at least look at it. We arrived Sat morning and after a walk around went out for a drive and within minutes she agreed it was far superior to anything elase we had seen. We sat down with Justin and began the negotiating process with him and Paul. At no time were we made to feel that they were giving us a hard time or we had to make a snap decision. In the end I believe we got a good price for the value of the vehicle. We picked it up last night and everything was in order. We sat down with Lori to do the paperwork and at no time did we feel pressured into buying anything were weren't interested in. I have purchased many vehicle over the last 58 years and can honestly say this was the MOST Pleasant experience I have had. I will definitely be back when we need another vehicle. The rating given truly represents our overall feelings. I too am in sales and Justin, I can tell you that with your focus on customer service you can't help but be succesful!! Good Luck in June. Ric and Charlene More
Everything was great from customer service to overall experience. The price was good, but as a customer it's just a hard pill to swallow and say it was great. Will definitely recommend this dealership an experience. The price was good, but as a customer it's just a hard pill to swallow and say it was great. Will definitely recommend this dealership and continue to do business with them. More
Chad Murphy was polite, not pushy and very helpful throughout the whole process. Test drives and number crunching. Elise Bradford was very knowledgeable with all that was invovled the Final steps of t throughout the whole process. Test drives and number crunching. Elise Bradford was very knowledgeable with all that was invovled the Final steps of the purchase for me. A+ for all involved. More