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Northway Ford Lincoln
Brantford, ON
1,583 Reviews
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1,583 Reviews of Northway Ford Lincoln
June 09, 2014
Car purchase experience This is the fifth car (3 new and 2 used) I have purchased at Northway in the last 2 years. I wouldn't even entertain buying a vehicle anywhere else. This is the fifth car (3 new and 2 used) I have purchased at Northway in the last 2 years. I wouldn't even entertain buying a vehicle anywhere else. The entire staff at Northway is very supportive and friendly. I feel I get honest, objective advice from Rob Farrington and never any pressure. The delivery staff, Laurie and Elise, are amazing and extremely well organized. Northway is open long hours every day which is a big help to me with variable work hours. At Northway I always feel welcome, even to simply bring in my young sons to 'see the cars'. Always hospitable and accommodating staff. Rob Farrington always makes himself available to answer after sale questions and arrange for service appointments. In summary, after getting lucky walking in the door at Northway a year or so ago and discovering this level of integrity and professionalism; I will not be going anywhere else. More
by tead
Employees Worked With
Rob Farrington, Elise Bradford
June 06, 2014
Leasing new Escape Andrew spent a lot of time with us, helping us chose the vehicle we wanted based on the options we wanted and the price we were willing to pay. Pau Andrew spent a lot of time with us, helping us chose the vehicle we wanted based on the options we wanted and the price we were willing to pay. Paul worked with Andrew and I to come up with a vehicle and price we could afford. He never applied pressure and was up front with us as to what he could negotiate. Andrew then spent an hour with us going through the technology in our vehicle. At all times we never felt rushed and felt that Northway wanted us as a long term customer. More
by hlbs
Employees Worked With
Barry Street, Paul Tavernese
June 05, 2014
Our newest Edge This is the second Edge we purchased at Northway Ford, again dealing with Rob Harrington, Rob is easy to deal with...no pressures, the kind of sales r This is the second Edge we purchased at Northway Ford, again dealing with Rob Harrington, Rob is easy to deal with...no pressures, the kind of sales rep we appreciate. Our first association with Lori Wilson she had all of our paperwork ready in a very timely manner...Thanks Rob & Lori. More
by sjk01csr
Employees Worked With
Rob Farrington
June 05, 2014
New FX4 Shopping for a new vehicle with two kids in tow? No problem at Northway! John Bolt was great to work with and made my "helpers" right at home. Elise B Shopping for a new vehicle with two kids in tow? No problem at Northway! John Bolt was great to work with and made my "helpers" right at home. Elise Bradford got me through the money end of things quickly, but thoroughly. All in all a great vehicle purchasing experience! More
by ajmartin1978
Employees Worked With
John Bolt, Elise Bradford
June 05, 2014
Top Notch Customer Service! Paul provided superior customer service! He answered all of my questions. Was fast. Explained everything to a "T". Made me comfortable. It was great! Paul provided superior customer service! He answered all of my questions. Was fast. Explained everything to a "T". Made me comfortable. It was great! And he has followed up too. More
by DeePepper99
Employees Worked With
Paul Tavernese
June 04, 2014
Epic! John Bolt did a fantastic job at finding me a truck at a great price and exactly what I wanted. Everything I asked for he was able to find for me. Cou John Bolt did a fantastic job at finding me a truck at a great price and exactly what I wanted. Everything I asked for he was able to find for me. Could not ask for better service. John is absolutely epic!! Elise did a great job finding me a good rate and a good term too! But most of all John is the best!! Thanks John!!! ps. Thanks for the BBQ and Hat!! :) More
by jonnyf150
Employees Worked With
John Bolt, Elise Bradford
June 02, 2014
not a professional experience from the General Manager i called to do vehicle replacement for mutual client, general manager wouldn't say his name, kept on asking what do i want? is that how you do custome i called to do vehicle replacement for mutual client, general manager wouldn't say his name, kept on asking what do i want? is that how you do customer service? because i am not at your dealership buying a car, he doesn't have much time, everyone is a sales figure to him.i had to ask 4 times to know his name alone, let alone good service and satisfaction. one of the worst experience from a GM in 5 years of service. More
by jaim2060
Employees Worked With
Paul Tavernese
May 28, 2014
2014 Explorer We were looking to purchase a Ford Explorer and went to this dealership with no expectations. They blew us away!!!!! the level of service right from We were looking to purchase a Ford Explorer and went to this dealership with no expectations. They blew us away!!!!! the level of service right from the get go was amazing....answering my endless questions to getting the best price possible. We purchased this car and when we picked it up they were able to give us a very detailed tour of the vehicle. We picked up the car last night and today they called to see if we still liked it and to see if we have any questions about the new car!! This dealership has service down and we would highly recommend them to anyone looking to buy a car. Very we'll done guys. We will be back to buy or next car in the future! Thanks for everything! More
by madonna1812
Employees Worked With
Paul Tavernese, Elise Bradford
May 28, 2014
Great Dealership I just picked up my brand new Ford Escape yesterday and I love it. Paul and Elise did a great job helping me find exactly what I wanted and making the I just picked up my brand new Ford Escape yesterday and I love it. Paul and Elise did a great job helping me find exactly what I wanted and making the process very easy. I would highly recommend this dealership to everyone. More
by jennaustin5
Employees Worked With
Paul Tavernese, Elise Bradford
May 20, 2014
Fantastic Northway Experience The staff at Northway Ford and Lincoln are incredibly friendly, helpful, and genuine. I dealt with Paul Tavernese (GM) from the very beginning and he The staff at Northway Ford and Lincoln are incredibly friendly, helpful, and genuine. I dealt with Paul Tavernese (GM) from the very beginning and he worked hard to ensure I got the exact truck that I was looking for. Lori Wilson also played a big role in my experience and ensuring that I was well taken care of. The entire staff was extremely professional, yet it still felt although I was buying from a neighbor. The best experience one could ask for at a dealership. More
by bthompson07
Employees Worked With
Paul Tavernese
