Northway Ford Lincoln
Brantford, ON
Filter Reviews by Keyword
By Type
1,583 Reviews of Northway Ford Lincoln
the perfect dealership I recently purchased a car from the above dealership. I learned of the firm through a member of my extended family. Living in Ottawa which is about I recently purchased a car from the above dealership. I learned of the firm through a member of my extended family. Living in Ottawa which is about a 6 hour drive away I was a bit leery of buying a car sight unseen. However the experience was smooth, handled as promised and the car was delivered to my front door only about one half hour later than promised. The people I dealt with were pleasant and professional and went out of their way in my estimation to ensure a superb customer experience. I will definitely be back again in the future. More
Stunning new Escape! Have just picked up my beautiful new Escape. I had 2008 that I loved dearly and wanted th exact same colour and style car but newer! But of course mor Have just picked up my beautiful new Escape. I had 2008 that I loved dearly and wanted th exact same colour and style car but newer! But of course more gadgets to play with as well. The service I received from Chris the English guy wa wonderful. He got me excellent value for my trade and found me the perfect replacement for my car! I love everything about me new escape. The excellent customer service continued in the business office with Lori. She was so helpful and able to answer any quesions I had. She guided me in the right direction and helped with all questions around fianance and the rust protection. I couldn't be happier with the service I received from both employees! Can't wait to send you both more customers! More
THE BEST IS AN UNDERSTATMENT!! Having dealt with Northway Ford , Chad Murphy, Lori Wilson and Elise Bradford for my last 3 purchases I can't say enough how great of a team they are, Having dealt with Northway Ford , Chad Murphy, Lori Wilson and Elise Bradford for my last 3 purchases I can't say enough how great of a team they are, by far the best out of any dealer I have bought from in the past! Everything is quick , and always kept in the loop of what's going on Keep up the great work guys and I'll be back again for another great Northway Ford vehicle in the future!! More
Great Very friendly and experienced, took time to explain how everything worked. Great service. Car was spotlessly clean and with a full tank of gas! You wo Very friendly and experienced, took time to explain how everything worked. Great service. Car was spotlessly clean and with a full tank of gas! You wouldn't get that in the UK! Thank you. More
Amazing Service I just purchased my 3rd vehicle from Rob Farrington. I trusted him so much I purchased it right off line without seeing the car. He then delivered it I just purchased my 3rd vehicle from Rob Farrington. I trusted him so much I purchased it right off line without seeing the car. He then delivered it to me without me ever having to step foot in the dealership. Elise helped me out with the paperwork associated with the purchase. Elise was very efficient and did an amazing job with customer service! I highly recommend dealing with these two at Northway. I would never shop anywhere else! More
Purchase of a used 2013 Ford, Escape. I recently purchased a 2013, Ford Escape from Northway Ford, Chad Murphy was my sales representative. I found Chad to be knowledgeable, kind and court I recently purchased a 2013, Ford Escape from Northway Ford, Chad Murphy was my sales representative. I found Chad to be knowledgeable, kind and courteous. He has been kind enough to contact me a couple of times since I picked up the vehicle, just to be sure I was happy with the purchase. More
Nothing But The BEST!! After having dealt with Chad Murphy in the past for various vehicles, I once again called upon him for a new vehicle. His courteous and friendly mann After having dealt with Chad Murphy in the past for various vehicles, I once again called upon him for a new vehicle. His courteous and friendly manner made it such an easy task to feel confident about my decision, to remain with Ford. Chad goes above and beyond that of any Car Salesman, by making his customers feel comfortable and, not pressured in any way. Having a Father as a Car Salesman for years, (who was rated 'Top Salesman of the Year' for numerous years in a row), I know the dedication and hard work that it takes to be successful in this line of work. Thankfully, Chad has NEVER disappointed me. Chad has always listened to our needs and has bent over backwards to ensure that we are leaving the Dealership, satisfied with exactly what we wanted...AND MORE! I'm so excited once again, driving off the lot with yet another Ford Vehicle, knowing the reliability of my ESCAPE will serve me well for the duration of time that I drive it. Thank you also to Elise Bradford (Business Manager) for her professionalism and yet beautifully, friendly manner, who made the finale, such a breeze. Thank you Northway Ford and most importantly...Thank you Chad Murphy! I will see you in a few years for yet, another FORD! More
The Best Dealership on the Planet I just purchased my second new car from my favourite folks at Northway, Chad Murphy and Elise Bradford. If you are in the market for a new car this is I just purchased my second new car from my favourite folks at Northway, Chad Murphy and Elise Bradford. If you are in the market for a new car this is the place to go, very competent, friendly service and no high pressure sales. These folks will go above and beyond to help you get the vehicle you want at the price you want to pay and they take the time to answer any and all questions, I highly recommend this dealership to everyone. Janice L. More
sales experience My experience at Northway Ford was made relaxing and easy going by Chris the Englishman. I came in knowing I was looking for a ford escape. He made su My experience at Northway Ford was made relaxing and easy going by Chris the Englishman. I came in knowing I was looking for a ford escape. He made sure that he found exactly what I was looking for. He was able to find the perfect car for me and met all of my needs. I will be returning in the future and refer all of my friends and family to Chris. So incredibly happy with my experience and can't wait for the new car! More
My New Explorer I have purchased several new vehicles in my life and this by far was the best customer experience I have had. John was easy going with everything and I have purchased several new vehicles in my life and this by far was the best customer experience I have had. John was easy going with everything and delivered on all we asked for in a vehicle. No pressure. Elise and Lori were a pleasure to deal with and were very professional throughout our dealings. Excellent group of people to do business with. Thanks! More