North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat
Refused to sell us a car This dealership refused to sell us a car we've already signed a bill of sale for. We were just waiting for new tires they had already ordered. Some gu This dealership refused to sell us a car we've already signed a bill of sale for. We were just waiting for new tires they had already ordered. Some guy named Randy called us (no idea who he was and did not inform us of who he was) and told us we could no longer purchase the car because "too much needed to be fixed and they weren't sure what they were doing with this vehicle". He could not give us answer as to what needed to be done, even though on their website it says the car has been certified safety and e-tested. Sales guy said there was nothing he could do. We did not haggle the price of the vehicle, put down a deposit, and signed a sales contract and the dealer signed off on it as well. Emailed the GM and heard nothing back. My next step is OMVIC. Everything about this is so fishy and we feel like we were left in the dark and lied to. More
BeepBeepJeepJeep Looking for a new Jeep? Don't start your search unless you have Olim K. guiding you through the process. Honest, professional, knowledgeable, listen Looking for a new Jeep? Don't start your search unless you have Olim K. guiding you through the process. Honest, professional, knowledgeable, listens to your requirements - qualities you rarely find in one sales rep. Thanks Olim, for making the car-buying experience enjoyable. More
Amazing Experience with Patience B - Sales Rep I went to North Yorker Chrysler over the weekend and was put in contact with Patience. She was instantly welcoming and friendly. We went over what I w I went to North Yorker Chrysler over the weekend and was put in contact with Patience. She was instantly welcoming and friendly. We went over what I was looking for and gave me some insightful advice on a few different models that I was looking at. During the 4 hour visit, she never once pushed me into purchasing a vehicle nor give off the impression that I was taking too long of her time, but was more than willing to let me make the right decision for me. You hear from others and their experiences that sales rep can be pushing and lead you into buying something that you didn't really want - not with her, she was excellent!! Highly recommend visiting North York Chrysler and asking for Patience - you won't be disappointed. More
Vehicle inspection and Oil change My car is not from the same car manufacturer as the cars sold by this dealership, but it is was convenient location for me and so I took my chance in My car is not from the same car manufacturer as the cars sold by this dealership, but it is was convenient location for me and so I took my chance in taking my car there for service. I am pleased with the service and work that was carried out by the service department on my car. I would visit this dealership again "NYC" as I am comfortable with how transparent my experience was in getting my car service. More
Oil Change Hello My oil change went great - very pleased with the service! However, I called before arriving to enquire about getting my trunk lights looked ( Hello My oil change went great - very pleased with the service! However, I called before arriving to enquire about getting my trunk lights looked (they dont work), and was told over the phone that it wouldn't be a problem. But when I arrived I found out that I would need to leave the car for one entire day, that was a surprise ..... I will make arrangements to bring it in. Thanks More
**PUBLIC SERVICE ANNOUNCEMENT** I feel it would be a disservice to my fellow man/woman if I didn't flag this dealership, as they flagged me. Here's my story - I called to book an I feel it would be a disservice to my fellow man/woman if I didn't flag this dealership, as they flagged me. Here's my story - I called to book an appointment for a warranty repair after being instructed to do so at my last visit. I had visited their service department 3 TIMES PRIOR to examine a leak in my car which was unresolved each time I left. When I called to book the appointment, THEY REFUSED TO SERVICE my vehicle any longer for the leak and for ANY FUTURE maintenance work (oil changes, tune-ups etc.) and suggested I take my business elsewhere. Easy to ABORT THE JOB, and having no trouble DECLINING WARRANTY WORK they promised to me when I bought the new car from them in 2014, I felt hugely offended with this response. Although I had not vocalized any negative feedback during my previous visits, my confidence in their ability declined with each unsuccessful service appointment regarding my leak. Now all bad speculations were confirmed. THEY WERE INCOMPETENT, AND CLEARLY DID NOT WANT TO BE REMINDED OF IT - SO THEY TOLD ME TO STAY AWAY. ...They don't seem to have a problem turning away business, so I figured I'd get the word out for them, and write this review... Good news - I am happy to report that I am now dealing with an alternate dealership that builds business through customer rapport and quality mechanical expertise (Leak fixed on the first try!). I wouldn't have found them if North York Chrysler didn't turn me away. Glad to be supporting another dealership that needs the business! More
Very diligent Great service, very gentile and short waiting time in the reception. Quick response, only 1 day for a medium complex service. Also important, I was up Great service, very gentile and short waiting time in the reception. Quick response, only 1 day for a medium complex service. Also important, I was updated by text message the status of my vehicle, so do not needed to contact with them. I'll come back any time with confidence. More
Best no xxxxxxxx dealer...... period! Went shopping for a new truck.... about gave up on the silly back and forth xxxxxxxx between my self and different dealerships managers.... then I fo Went shopping for a new truck.... about gave up on the silly back and forth xxxxxxxx between my self and different dealerships managers.... then I found North York Chrysler .... Olim the salesman I delt with was great... .. I saved 19K in total... I will buy all my vehicles from this no pressure rock bootom priced dealership!!! Thanks guys.... you turned a stressful cituation into a stress free purchase . More
Shan was great. everything else needs work. My Service Adviser Shan was truly awesome! Really transparent with everything. He was honest about what was pressing and what could wait. This guy nee My Service Adviser Shan was truly awesome! Really transparent with everything. He was honest about what was pressing and what could wait. This guy needs some serious acknowledgments. With regards to pricing, he definitely worked hard to get me a somewhat reasonable quote. Granted, there isn't much he can do about it, but he definitely tried and it was incredibly appreciated. The tech guys could be a little more well mannered. I'm 4/4 getting the grumpy service tech. I'm a firm believer that if im showing you that im competent in my vehicle, which doubles as my love child, you should probably make an effort to be more detailed in your explanations and not brush me off. The sales staff needs a serious over all. Over the years and the many cars ive purchased for myself and family members, its always been a crummy experience. After 5 attempts, we pretty much just go to this dealership to test drive the car in interest and buy it at another dealership because of how rude the sales staff is (no offense to odd person who actually cares about the customer). zero effort to negotiate and way too concerned with flaunting their condescending attitude. More
Fast Service and excellent customer service They were able to get me in very quickly to change over from my winter tires to my other tires. They always provide the best customer service. Thank They were able to get me in very quickly to change over from my winter tires to my other tires. They always provide the best customer service. Thank you again! More