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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.4
1,109 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat

October 31, 2017

Very accommodating I have to say I was impressed by the service that I received at north uork Chrysler . Especially for a high volume dealership they offered that person More

by Paulblart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Thakkar
October 29, 2017

transmission and wiper checking Need to bring my journey in for a check to see if my rear windsheild wipers were working properly, and also to put the car ont he computer to check my More

by Golfnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahab, John
October 28, 2017

Not good service staff I bought Jeep Cherokee 2017 in feb and I am facing some issues with transmission & I book service appointment at North York Chrysler on 27 oct 9:45 am More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot employee name sorry
Dec 05, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello Harry, We sincerely apologize for any inconvenience caused. The reservation that you booked was for an appointment with the service advisor who checks and diagnosis your vehicle. Once that is done and we know for certain what the issue is, only then can we determine the next course of action and the time required to fix the vehicle. A vehicle that has transmission issues needs to go into our shop for a day at least. We’re extremely sorry if this wasn’t made clear to you before you came in. As for loaner cars, we do not offer loaners but we do have a free shuttle service that picks-up and drops-off customers at nearby access points such as malls and transit stations. We also have a Discount Car & Truck Rental office in our dealership that provides rental vehicles to our customers at a rock-bottom discount price. We apologize once again and assure you that we’ll always give our 100% to make sure you have a positive experience at our dealership, be it sales or service. Regards, Your Friends at North York Chrysler.

October 28, 2017

Great Service I'm on my fourth car from this dealership. Service has always been friendly and informative. I expect that during the life of the car maintenance serv More

by Phil-Up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan
October 24, 2017

CAUTION TO ALL CUSTOMERS CAUTION CUSTOMERS OF NORTH YORK CHRYSLER: YOU WILL LOSE YOUR TIME + MONEY. *IMPROPER DIAGNOSTICS/REPAIRS *UNQUALIFIED/INEXPERIENCED STAFF More

by Seandanielkennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John (yin kui)
Dec 07, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello, We’re sorry that you feel this way about our dealership. We’re a 100% transparent and honest organization that provides the customers with all information up front so that they can make an informed decision. To see something like this happen is completely unacceptable. We would like to look into your complaint and find out what exactly happened. Can you please provide us with some more information such as your full name, make/model/VIN of your vehicle and the date on which you visited our dealership. Once we have this info, we can investigate the matter further and our service manager will get in touch with you with an answer. Apologies once again. Regards, Your Friends at North York Chrysler.

October 22, 2017

Service John provides exceptional professional customer service. He is friendly and knowledgeable. He takes time to explain the problem and options, gives hon More

by Tre2yb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John - service
October 21, 2017

Review of recent regular maintenance visit. When I called to make an appointment for service, the Service Adviser I spoke with, after reviewing my file, suggested that I use the fast service lan More

by Judi Wagman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser, cafeteria server, mechanic who changed the oil, cashier.
October 20, 2017

Excellent Customer Service Found the exact vehicle I was looking for on the North York Chrysler Website. Made a visit and was introduced to Danial Chapari. He was very helpful a More

by russell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danail Chapari
October 13, 2017

Good place to meet good people. I brought 2107 Pacifica from Raymond Orr he is very good man and kindness. He is always help me when I need but I was disappointment now on because More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Orr .
October 12, 2017

The perfect level of helpfullness for buying new Found the truck I was looking for that met my budget - wasn't in position to buy right away but the dealer continued to work with me at my pace, which More

by Perfect place to buy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Orr
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