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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.4
1,109 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat

December 12, 2017

Absolutely amazing I recently brought my vehicle to the dealer and was dealing with Amy she was very professional and answered all my questions I needed to be answered More

by Carrera12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy kearns
December 11, 2017

Worst experience at North York Chrysler. Salesman Made me deposit 1000 dollars deposit that he told is refundable and made sign the bill of sales. Later I found out ab More

by Gurlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saqib naeem khan
Feb 13, 2018 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello, While we understand you had your reasons and wanted to cancel the deal, we’re afraid your description of the ordeal isn’t exactly accurate. You came into our dealership to check out a vehicle that you were interested in. After test driving it and finalizing the numbers with the sales representative, you put down a deposit and signed the bill of sale voluntarily. Moving on from there, you kept calling the sales representative and kept asking for discount even though you had signed the bill of sales with the agreed price clearly printed on it. A week later you called the sales representative and informed him over the phone that you wish to switch the vehicle with another vehicle to which he said he would be glad to switch you over to another vehicle of your choice. However, when you came in to the dealership, you suddenly wanted to cancel the deal even though the bill of sale, which is a binding, was already signed. You also threatened us with legal action as well as hurled abuses at the sales manager. Technically speaking, there was no foul play on our end, we did everything by the book and gave you all the information upfront before you signed the bill of sale. The clause regarding the deposit money was mentioned on the bill of sale as well. We understand you might have had your reasons for canceling the deal, but accusing us with false claims and blaming us for something we never did is completely unethical. We hope you find your perfect car. Safe Driving. Regards, Your Friends at North York Chrysler.

December 09, 2017

Amazing Experience! Had a great experience purchasing my vehicle with North York Chrysler. Bought a 2016 white BMW and extremely happy with it. Sales representative Ronni More

by password
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
December 07, 2017

A Plus service Timely, no surprises with additionally charges. Service rep kept my informed. A Plus service. Wish that they we closer to the subway or provided a be More

by myFIAT500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellie Damneh
December 06, 2017

Great Staff Randy and the sales staff were very knowledgeable and efficient with the purchase of my new vehicle and it was much appreciated and I look forward t More

by Ty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
December 06, 2017

Service department replaces lost piece The Service Department lost one wheel center cap when installing winter tires on my Fiat 500. After complaining they offered to replace the missing pi More

by Fiat 500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
November 24, 2017

Great experience dealing with Wil Pointon I just purchased an Infiniti Q50 from North York Chrysler. I had a great pleasure dealing with Wil Pointon who helped me a lot in purchasing this beau More

by Martini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Pointon
November 17, 2017

cannot get the heater to work Experienced no heat on the passenger side last winter. Paid $1500 to fix it and now not working again this winter. Was forced to pay another $500 beca More

by dsomlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shan
November 14, 2017

Great Service The sales consultant Ant Utku was very knowledgeable and helped to make the final choice of the vehicle. The financial managers of the North York Chry More

by Julia Svidritsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ant Utku
November 09, 2017

Knowledgeable, effective & expedient sales service My recent purchase experience of a 2017 Jaguar was very positive. Although I thought the trade-in value I received was low, I am very satisfied with s More

by William Jobes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olim Khasanov
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