North Bay Toyota

Part change for volunteer recall From checking-in vehicle, vehicle being ready on-time and cleaned, to pick-up and documentation... very smooth and staff is always friendly. Good job From checking-in vehicle, vehicle being ready on-time and cleaned, to pick-up and documentation... very smooth and staff is always friendly. Good job North Bay Toyota!! More

A place that treats you with respect and kindness We are a Toyota family. I enjoy the free car washes. I love how people know my name when I arrive. I enjoy that I get no run around and if there ever We are a Toyota family. I enjoy the free car washes. I love how people know my name when I arrive. I enjoy that I get no run around and if there ever is even a minor issue they are happy to promptly solve it. I love my RAV4! More

As always the very best you could possibly ask for. The service desk has always been above average. No matter how small the problem they always take care of it with a smile. Thank you so much. The service desk has always been above average. No matter how small the problem they always take care of it with a smile. Thank you so much. More

Fast & curtious service Excellent service,Mike explained the work that was to be done on the 65000,km( Winter Service).also explained what was to be done on upcomming service Excellent service,Mike explained the work that was to be done on the 65000,km( Winter Service).also explained what was to be done on upcomming service, this is extremly important it aids us to budget fo upcoming expenses. More

Excellent experience We had an amazing experience at North Bay Toyota. Staff and service were excellence and they definitely helped me and my wife trade in our current veh We had an amazing experience at North Bay Toyota. Staff and service were excellence and they definitely helped me and my wife trade in our current vehicle and walk away with the vehicle we needed. Can’t thank them enough More

Purchase and service Thanks again for your excellence in service . My wife and I have been totally impressed from the very beginning which started with Roberto in sales, Thanks again for your excellence in service . My wife and I have been totally impressed from the very beginning which started with Roberto in sales, most impressed, and the continued service. What more can one say, other than keep it up. The genuine approach from all departments, whether it is sales, front desk, service and car wash is always done a smile and personal care. Bob and Anne Walsh More

North Bay Toyota is Totally Awesome 👍🙏🏼 Just moved to North Bay, my Toyota still under warranty so took my car to North Bay Toyota for its 64,000 Big tune up. After dropping vehicle off I w Just moved to North Bay, my Toyota still under warranty so took my car to North Bay Toyota for its 64,000 Big tune up. After dropping vehicle off I was driven home and 3hours later Michael called to tell me my car was ready and they would send a car for me. Sure enough 10mins a driver was at my door. Car runs great and all Toyota employees I met on December 6, 2017 were the best. Thank you North Bay Toyota. More

Excellent dealership except.. This was my dealership for many years before we moved last year. We have 2 Toyotas, a Prius and a Camry hybrid. I was in the area this week and stop This was my dealership for many years before we moved last year. We have 2 Toyotas, a Prius and a Camry hybrid. I was in the area this week and stopped in for a GPS update. The only real problem we’ve had is with the GPS updates for my Camry. Nobody seems to know how they work and they cost between 200$ and 300$. Why have a GPS in your fairly expensive car with updates at these prices when you can buy a Garmin GPS with lifetime maps? But buying a Garmin for your car defeats the purpose of having a GPS integrated in your dash. The first update I got took about 6 months for them to figure out how it worked and to get the update. It didn’t work, so they sat me in the garage with the USB and i did it myself for 40$ Now I was informed that I needed a special disc and something else for the update and that it would cost over 300$. Go figure. This is the only complaint I have against Toyota that could entice us to change car brand when our next purchase comes around. Besides this issue excellent service and excellent cars. More

disappointed in service department last few visits I have been dealing with NB Toyato for 4 years and was always impressed and satisfied with the service department. Unfortunately i have been very di I have been dealing with NB Toyato for 4 years and was always impressed and satisfied with the service department. Unfortunately i have been very disappointed during my past few service experiences. Specifically I was told during my appointment that a follow-up call would be made to me with estimated cost of needed repairs and to set up the appointment. However the follow through was not done on Toyato’s end. I have also needed to wait more than 30 minutes after my car was ready as service did not have the paperwork ready. Previously estimates and cost were ready with my vehicle. I seem to be dealing with different service people who are infamiliar with vehicle. More

Outstanding Service My first Toyota experience started 3 years ago. The level of service still astounds me every visit. The staff are so friendly and helpful AND they ser My first Toyota experience started 3 years ago. The level of service still astounds me every visit. The staff are so friendly and helpful AND they serve fruit and coffee while I wait for FREE car washes! I am driven to work when I have my seasonal tire change visits by friendly staff and the service of my vehicle is second to none. I love their product so much I went in for a seasonal tire change and left upgrading from a Corolla Sport to a RAV Trail Edition. Nothing but praise from this happy customer. More