North Bay Toyota

Very Positive Experience Everytime! I can complain about price because I do that all the time as a consumer. But dealing with my local North Bay Toyota has always been a very positive ex I can complain about price because I do that all the time as a consumer. But dealing with my local North Bay Toyota has always been a very positive experience. My last visit was for transmission fluid flushing and as usual, the staff are always very nice, professional and ever willing to lend a helping hand. Few months back, I had a warranty issue with brakes that were replaced less than two years prior and the staff resolved it in a way that blew me away; they re-did the brakes without collecting a dime, despite that the worn out brakes were after market and the newly replaced ones were OEMs. I felt bad that I wasn't allowed to pay the difference in cost. All the staff I've come in contact with are very personable. More

Excellent 1st service of my RAV4. They were waiting for me when I arrived, and the appointment took the estimated time. They even washed my vehicle which was 1st service of my RAV4. They were waiting for me when I arrived, and the appointment took the estimated time. They even washed my vehicle which was nice. More

Awesome Service Couldn't be happier with the Service I received from the time I walk in to the time I left. Mike did an amazing job greeting me and explaining everyth Couldn't be happier with the Service I received from the time I walk in to the time I left. Mike did an amazing job greeting me and explaining everything I needed to know. And another thing that really stood and grabbed my attention was while serving me another customer came to the the counter and tried to butt in our conversation and he politey told her to wait as he was serving me that he would get to her when he was done. Now that's service. Thank you again. More

Consistently great service I just can't say enough about how great the customer service is at Toyota. It's always so easy to book appointments and they're always on top of thing I just can't say enough about how great the customer service is at Toyota. It's always so easy to book appointments and they're always on top of things! More

Booked a service call at last minute Everything was taken care off in speedy order...the block heater recall was also taken care off..didn't need to be replaced..the lady in the service d Everything was taken care off in speedy order...the block heater recall was also taken care off..didn't need to be replaced..the lady in the service department was very helpful More

Wouldn't change a thing! Wonderful experience from drop off to pick up. Efficient, friendly, and skilled. Always get amazing service. Vehicle was ready BEFORE promised tim Wonderful experience from drop off to pick up. Efficient, friendly, and skilled. Always get amazing service. Vehicle was ready BEFORE promised time! Thanks so much! More

ALWAYS PROFESSIONAL AND PLEASANT I have been a North Bay Toyota patron for four years now. I am always pleasantly surprised with the pleasant and efficient manner that I am treated by I have been a North Bay Toyota patron for four years now. I am always pleasantly surprised with the pleasant and efficient manner that I am treated by both service and sales staff. Toyota deserves credit for the reliability of their product, but the management and staff of this dealership provide the customer experience that brings people back. It is obvious that the folks put a high emphasis on customer satisfaction and I like it More

Professional service I am a new Toyota customer and purchased a RAV4 in October 2017. Brought vehicle in for 1st service check, personnel in service were very friendly, pr I am a new Toyota customer and purchased a RAV4 in October 2017. Brought vehicle in for 1st service check, personnel in service were very friendly, professional and above all made me feel very welcome. Great job Mike and the staff in service! I was very impressed seeing this was my first experience at North Bay Toyota. More

Terrible service and no accoutability Purchased 2016 Rav4 new, told 1st oil change was free, when time to change was told that the cost was 133.00. went to get trailer hitch $1300 was thei Purchased 2016 Rav4 new, told 1st oil change was free, when time to change was told that the cost was 133.00. went to get trailer hitch $1300 was their price, major competitor installed for $500. In Dec started to blow icu-ig3 fuses, had to be towed to dealer replaced fuse and said all fixed. 5 days later same fuse blew, towed to dealer again. Had vehicle for 4 days replaced fuse and said nothing is wrong but they said it could be aftermarket wiring for trailer hitch. Drove to Timmins 3 days later and fuse blew again. Towed to dealer in Timmins, had vehicle for 2 weeks and finally Toyota engineer from Toronto found wiring harness to front bumper defective. Service manager from North Bay dealership still doesn't believe that his service was faulty. More

Car tune up Went in for tune up the other day, just a typical oil, lube, filter and a battery test, and was treated with the highest levels of kindness and attent Went in for tune up the other day, just a typical oil, lube, filter and a battery test, and was treated with the highest levels of kindness and attention from all employees at Toyota North Bay. In particular, Derek was very professional and explained all the paper work and communicated with me everything that was to be done on the day, and even arranged for a car to pick me up when my car was finished! Amazing experience and I will always continue to come back :) More