North Bay Toyota

Overall Satisfaction We very recently leased a 2020 Toyota ForeRunner. This is our 4th ForeRunner - clearly, we’re big fans of this vehicle. We were disappointed, how We very recently leased a 2020 Toyota ForeRunner. This is our 4th ForeRunner - clearly, we’re big fans of this vehicle. We were disappointed, however, almost immediately. Within hours of driving off the Toyota lot, our brand new vehicle brakes started to squeal. We were unable to go back to Toyota until recently; about two months after taking possession. The brakes have squealed horribly, this entire time. We made the appointment, went in and the brakes are now fine. The service we received was excellent. My complaint lies in the fact that we had to take time from our busy schedules to take a brand new vehicle back - frustrating, to say the least. We asked how this could happen but no one was able to say definitively what went wrong, for this to occur. More

Great, friendly service I received a call because my vehicle was due for service. I made the appointment. When I arrived for the appointment, they were expecting me. I wa I received a call because my vehicle was due for service. I made the appointment. When I arrived for the appointment, they were expecting me. I was told what was included in the appointment and what the cost would be. I was shuttled to work and then back to the dealership at the end of the day. The invoice was prepared with no surprises, and explained before payment. It was great service from beginning to end. More

I love how friendly the people at this dealership are. The reason they got my business once again. Roberto will go out of his way to make sure you are completely satisfied. Lori will make sure all your The reason they got my business once again. Roberto will go out of his way to make sure you are completely satisfied. Lori will make sure all your questions are answered before signing on the dotted line. More

Very rewaarding and friendly Personnel were very friendly, knew their work and were able to make us feel at ease. Very professional staff who were able to answer any questions we Personnel were very friendly, knew their work and were able to make us feel at ease. Very professional staff who were able to answer any questions we had. Mike Stronach our sales person was great to deal with and we appreciated the follow-up phone call after the matter was concluded. Would recommend any time, and would re-visit if another vehicle was needed. More

Great Service! I have been dealing with North Bay Toyota for years and they are always great to deal with, and go out of their way to serve you. They are honest and I have been dealing with North Bay Toyota for years and they are always great to deal with, and go out of their way to serve you. They are honest and work with you when you are trying to make your purchsing decisions. I highly recommend them. More

Nice polite staff. Everything done on time with no surprises. They even gave the car a wash. And was shuttled in a nice clean vehicle. surprises. They even gave the car a wash. And was shuttled in a nice clean vehicle. More

Love the cleaning of my vehicle, the waiting room with fruit and coffee, the clean washrooms, the welcoming staff, and above all professional service thanks!!! fruit and coffee, the clean washrooms, the welcoming staff, and above all professional service thanks!!! More

Front Blower replacement - Heating/AC, 2011 Toyota Sienna Prompt and courteous service. Accurate pricing on parts with prompt and on-time service with good shuttle service if appointment runs long. Great cu Prompt and courteous service. Accurate pricing on parts with prompt and on-time service with good shuttle service if appointment runs long. Great customer amenities with coffee, seating and Wifi. Keep up the good work North Bay Toyota. More

Friendly staff, took the car in at the time specified and returned it washed. Had coffee, apples and oranges. Nice touch when you are waiting for your car. Great job. returned it washed. Had coffee, apples and oranges. Nice touch when you are waiting for your car. Great job. More