Mississauga Hyundai
Mississauga, ON
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698 Reviews of Mississauga Hyundai
Mississauga Hyundai puts the Customer First! I am very please with the services that Mississauga Hyundai provided in purchasing a new car. Kenny, the sales manager, did an outstanding job at sour I am very please with the services that Mississauga Hyundai provided in purchasing a new car. Kenny, the sales manager, did an outstanding job at sourcing you a particular car for me and was genuine with the entire process. At one point, the deal was on the fence because of a small detail and he managed to pull through and made sure we got what we wanted. Highly recommended! More
Perfect 5Star I have just completed my first purchase from this dealership .First times I have bought the car through Kenny Duong . He is kind , he keeps his word w I have just completed my first purchase from this dealership .First times I have bought the car through Kenny Duong . He is kind , he keeps his word will work with you to come the greatest deal that fits your budget . I trust him and recommended all the time to people . Kenny and Lynn is transparent and honest . He is very kind and always smiling so doing business with him always a pleasure . More
Great Service Very pleased with the service we received in purchasing a brand new 2018 Hyundai Elantra Sport 1.6T .Kenny met us with a reasonable price and agreeabl Very pleased with the service we received in purchasing a brand new 2018 Hyundai Elantra Sport 1.6T .Kenny met us with a reasonable price and agreeable terms , and was careful to go over all the terms listed on the vehicle purchase agreement . Upon delivery , Kenny went through the car with us in great detail follow up a few days later to ensure everything was going smoothly . Overall , a great experience More
Very disrespectful of customer's time I have had a very dissatisfying experience with Mississauga Hyundai dealership (located on Glen Erin Drive) regarding replacement of my passenger sid I have had a very dissatisfying experience with Mississauga Hyundai dealership (located on Glen Erin Drive) regarding replacement of my passenger side mirror t on September 15, 2018. The part has been ordered and the appointment to install it was scheduled for next Saturday (i,e. one day after the part would be ready to install, as recommended by the parts technician and the service adviser). I brought my car for service on the scheduled day - only to find out that not only the part has not been painted - it had not even been received. While I understand that the delay would not necessarily be the dealership's fault, I was extremely disappointed that the service adviser has failed to call me and advise of the same. Very disrespectful of my time. I am giving it one star for poor customer service. More
Top Marks for Hardeep!!! Hardeep make this experience a wonderful one!!!!He made easy , comfortable, easy going. It was just a pleasure. He also made it entertaining for my Hardeep make this experience a wonderful one!!!!He made easy , comfortable, easy going. It was just a pleasure. He also made it entertaining for my child.. Top Marks for Hardeep!!! More
Takes Advantage of Women + Scam Artists ?Scam artists in their element here and ESPECIALLY LOOKING TO TAKE ADVANTAGE OF WOMEN. My wife took in her Sonata for warranty work where a part of fa ?Scam artists in their element here and ESPECIALLY LOOKING TO TAKE ADVANTAGE OF WOMEN. My wife took in her Sonata for warranty work where a part of fallen off the vehicle. The vehicle is a 2016 model with 52,000km on it. The warranty is a 10 Year/100,000km warranty. The two people dealt with here were Mukesh and Was'M both of whom were looking to take advantage of their customers. They tried to charge us $250+ for replacing the part and installing it while this vehicle is under warranty This is not the first bad experience we've had with this location, first one being with the sunroof where these people could not even get the parts ordered correctly causing us to take 3 days off of work. After asking Mukesh what could have caused this problem, he could not explain why, all he wanted to do was bill us for a warranty item because he claimed that we broke something that was underneath and behind the bumper. This part literally fell off the vehicle, a vehicle that has been serviced meticulously and has never been in a collision. When asked to provide reasoning on how this happened, they were not able to explain. Be careful taking your vehicle here for service. Avoid at all costs; And ladies, please take extra care brining your vehicles here by yourself. Hopefully this review stands out from all the fake 1-Review-Only profiles. More
Sales people where great and finance department even better Lynn jumped through hoops to get my financing done. I wasn't really sure if i would even qualify for a car loan. She made me feel at ease as I was ne Lynn jumped through hoops to get my financing done. I wasn't really sure if i would even qualify for a car loan. She made me feel at ease as I was nervous about getting my first car. Thank you so much for everything More
WORST SERVICE EVER - I WILL NEVER BUY HYUNDAI EVER AGAIN Service centre was useless. Started with a service advisor about a warranty issue and I was told I had to wait for an answer. After 2 weeks he texted Service centre was useless. Started with a service advisor about a warranty issue and I was told I had to wait for an answer. After 2 weeks he texted me just saying that the warranty claim had been denied. Not even the decency to make a phone call to explain. After I called to complain he call me just to say it was not covered under warranty. At this point I requested a letter stating why the claim was denied. No answer at all. I left a few voicemails with no reply. Finally I got a hold of the Service manager and it was worse than the service advisor. He promised to email me back and talk to his manager and promised to call me back by Wednesday. Today is Friday and he never emailed me nor called me as promised. Shame on you! I do not know how you became a manager. I should have checked the reviews before I went to Hyundai. I do not want to click a single start as they do not deserve it but it is the only option for a review I will never ever buy again a product from your company and will tell everyone trying to buy a car about my experience with your company. I will post reviews every time I have a chance and will report it to the BBB. More
I lost my trust in this company Allow me to please give a brief background. I purchased a 2013 Elantra brand new in 2013....and for the first few years the service was incredible. Allow me to please give a brief background. I purchased a 2013 Elantra brand new in 2013....and for the first few years the service was incredible. Very friendly and professional service. Fast forward to today..........I came in for an oil change and a "system software" update was required. Unfortunately my experience that occurred on July 12 2018 at the Mississauga Hyundai 3045 Glen Erin Dr location (same location as where i purchased my car) has been completely dreadful. After my service was completed and i was on my way home i heard a POP in the exhaust and the outside of my car was engulfed in smoke. So much so that myself and nearby drivers were blinded by the smoke and i almost ran off the road. (not an exaggeration..it was bad). After i pulled over in a panic, i assessed the situation. i managed to get the car back to the dealership (thankfully i was only 2 lights away) and brought what just happened to the staff and manager's attention (the managers name was Mukesh i believe). The technician said it was because of the software update and it should of been test driven properly first to let all the smoke run out. After he took it for a test drive and ran the car around it was suitable to drive. HOWEVER, it should of been taken for a test drive before handing over the car to any customer or in the VERY LEAST 'communicated to your customers especially if you know this can happen. Shortly after that, i addressed the concern i had to the manager and instead of an apology and/or any type of accountability, all i received were excuses. Even after i addressed I could of injured myself or others while driving because of being blinded by the smoke....to the manager meant nothing!! The fact that my safety means absolutely NOTHING to the dealership is unacceptable. I will definitely be taking this matter further in greater detail as i intend to address this further to higher management. If anyone in higher management is reading this, i implore you to please hire a leadership who has some concern for 'customer safety' and knows to to ensure proper communication toward customers to avoid any further issues with anyone else's safety. In addition to all this, while my car was being serviced, i spoke to a sales rep to inquire about a new 2018 model. however due to today's circumstance, i lost all faith and trust in this company and will no longer do ANY business with them going forward. This includes any servicing for my vehicle For anyone else reading this, the state that the dealership is in at the moment....i can only hope you go to another location. More
Service call Paul Ruffolo was very professional, efficient and customer focused. He made sure that it was timely and comprehensive. Paul is always very pleasant an Paul Ruffolo was very professional, efficient and customer focused. He made sure that it was timely and comprehensive. Paul is always very pleasant and cheerful More






