Mississauga Hyundai
Mississauga, ON
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645 Reviews of Mississauga Hyundai
Bad experience to get a new car I just notified by Burlington Hyundai dealership that my car didn't have PDI that supposed to be done by Your dealership before delivering the new car I just notified by Burlington Hyundai dealership that my car didn't have PDI that supposed to be done by Your dealership before delivering the new car to me. My car tires were over inflated , no lubricant on doors and wheels and not adjust cargo door. That was a reason for lots of noises from back of my car and knocking tires. However I didn't have good experience with sales department but I didn't think that They deliver the car without inspection. Not trustworthy dealership. More
Service Great the best service and PAUL the person in setbice department was awesome very helpful and friendly.and very prompt with full knowledge of hyundai Great the best service and PAUL the person in setbice department was awesome very helpful and friendly.and very prompt with full knowledge of hyundai products very impressive love to come again for my sanga fe 2013 sports. More
Can I give zero stars? I booked an appointment to have my winter tires put on (after getting brake work done here and being satisfied with the service). I arrived for the ap I booked an appointment to have my winter tires put on (after getting brake work done here and being satisfied with the service). I arrived for the appointment and was promptly “upsold” from a $35 bill to over $200. No thanks just put the tires on for the agreed price of $35 or so plus tax. After two hours, I inquired but the car still wasn’t done. After 2.5 hours I was advised that they had not even started working on my car. When I asked why my service technician Rudolpho shrugged. No apology. I demanded my car back and to speak with a manager. I was given the run around for 10 minutes. Finally an assistant manager (who was in a meeting and didn’t kno the situation) adviser that if I could wait 20 minutes they would change the tires for no charge. Never in my life have I seen this level of poor service from a dealership no less. I can guarantee that I will not be returning and will advise my family and friends (who are also loyal dealership patrons) to do the same. Maybe I buy that it’s busy, but was I also shoved aside because my bill was $35 and not $200+. Either way, what a waste of time! Do not recommend. More
Great sevice Paul Ruffolo has always provided me with the best service at Mississauga Hyundai. He only does service for what my needs are for that particular time Paul Ruffolo has always provided me with the best service at Mississauga Hyundai. He only does service for what my needs are for that particular time that I'm in for. If I have an emergency, he is always there to solve my problem. Great service...great dealership. More
Service was great I came in this weekend for my new Elantra 1st oil change and the service advisor Paul Ruffolo was a great help and went above and beyond in making sur I came in this weekend for my new Elantra 1st oil change and the service advisor Paul Ruffolo was a great help and went above and beyond in making sure I was taken care right and all my questions was answered. As well the mechanic who worked on my car Paul Toste was great I will come back. More
Very bad experience of purchase Very rarely I would have bad shopping experience, unfortunately, Mississauga Hyundai made me very upset every time I was there. The first time, I went Very rarely I would have bad shopping experience, unfortunately, Mississauga Hyundai made me very upset every time I was there. The first time, I went and bought a car. After I signed the deal, the director came in and introduced himself with a conversation started, ' where do you live. I live in lakeshore Mississauga, you know where poor people lives. ' I treated this as a ice break joke. Then, after some conversation, he said, ' you like white, percific mall white. Of course you like white, percific mall parking lot park white cars. All Chinese like white.' I think this is races. He doesn't need to link a color with a nationality. the 2nd visit also upset me a lot. I went in and told them I have not got my insurance ready for this new car yet, do let me pick up the car without insurance or do you want me to come back on another day? The sales person told me he is going to check with his manager but before he check his manager, he wants me to sign whole bunch of documents for example forms not filled at all, car hand over documents with checking details while I have not seen the car and ownership. I did not want to sign them but he pushed so hard and I eventually signed all of the documents. Then he checked and found out they can't release the car to me? I asked what happened if the got stollen or damaged before i pick up? He said it will be on me. I was put into a situation where I can not access my car while I'm fully responsible for any unforeseen issue because he forced me sign all those documents. The 3rd visit was to pick up my car, finally. This is the first time I got chance to sit in my car because I'm ready to leave,then as soon as I turned on my car, I found the mileage is 32km, while the documents I signed was 20km. What is this mean? Somebody used my car after I is under my name with licence plate also under my name without even notifying me. I turned off the car and went back into their office. He has left and called him at their office but all I was told is I am being picky. I want to say if the person used this went though red traffic light, this will be on me, why is this considered as I am picky while your dealership securitily used my car? I did get picky because I was hand over a car not clean(Farley clean compare to used car, but not clean like a brand new outside of the car; also the charger cover is sunk in, not flats with car surface. When I complain about this, I was told I can drive to auto shop to ask a machanic to push the cover out, they can't help. Hello, I bought a brand new car,why do I have to drive my brand new car to auto shop to fix it? More
Very helpful I found the people to be honest and there was a good fun high energy environment. The dealer staff was very helpful and listened my vehicle needs - lo I found the people to be honest and there was a good fun high energy environment. The dealer staff was very helpful and listened my vehicle needs - love my Santa Fe! More
Poor attitude I went in on Sat with the intent to purchase a new car - from the moment entered the dealership, there was no greeting or happy faces inside - the st I went in on Sat with the intent to purchase a new car - from the moment entered the dealership, there was no greeting or happy faces inside - the staff appeared tense, from reception to the manager. The salesperson was decent enough but the unwelcome feel of this dealership was enough to drive us out. wr will purchase our vehicle from a different dealership! More
Dont let them sell you a battery without first testing it! On December 22, 2016, Glen Erin Hyundai sold my girlfriend a new battery that was unnecessary and under misleading pretenses. Before any problem was d On December 22, 2016, Glen Erin Hyundai sold my girlfriend a new battery that was unnecessary and under misleading pretenses. Before any problem was diagnosed, she was told over the phone that "the first" solution to an electrical problem was to replace the battery that showed signs of corrosion and a leak (when in fact the battery had been serviced and passed by another mechanic just the day before!). She had no complaints with the battery and had it installed only a year ago. After picking up the car and inspecting the old battery, I disputed the sale with the service manager; seeing only a minor surface leak. I presented him with the invoice from the previous day showing the battery had been serviced (with no issues) by another mechanic. I learned that the Hyundai technician DID NOT test the old battery prior to his call to replace it, but merely indicated the battery would fail based on his visual inspection. The technician lied to my face that he had to brush off corrosion when in fact I knew the other mechanic had serviced and cleaned the battery the day before. As I discussed the matter with the service manager, I observed the in-store sales advertising board pushing batteries at this time of year and concluded without any doubt that the dealership is pushing battery sales even to customers who do not need them and without even properly testing the battery in-place. The electrical problem that was repaired was totally unrelated to the battery. The core issue of this complaint is the practice of selling a battery under the false pretense that it is required as part of an electrical repair. Customers are vulnerable when they leave their vehicle for repairs and this dealership took advantage of this vulnerability to sell an unnecessary battery. More
Fraudulent tactics by business manager We were referred by a friend to Mississauga Hyundai. We have to say that it was our worse experience ever. The sales person we dealt with was nice and We were referred by a friend to Mississauga Hyundai. We have to say that it was our worse experience ever. The sales person we dealt with was nice and he answered every questions we had. After we agreed to purchase we were directed to the business manager named Nauman Ikram. This is where we felt most uncomfortable. We mentioned that we were not interested in any protection products but he insisted to listen to him for a few minutes, we hesitantly agreed. 2 minutes turned into 30 minutes of misleading sales tactics we have ever experienced. After repeatedly saying we were not interested due to our budget, he tactically suggested to changed our monthly payment to biweekly payment first then to weekly payments, telling us it would become more affordable. We declined. At one point we were ready to walk out. However we did purchase the car because my wife needed a car ASAP but we would not go back to Mississauga Hyundai. More