MINI Vaughan West

Great service! Ferdinand helped arrange for a rental since my car would be in overnight. Very convenient. He’s Friendly and kept me updated on the status so I coul Ferdinand helped arrange for a rental since my car would be in overnight. Very convenient. He’s Friendly and kept me updated on the status so I could plan around the service call and my work schedule More

I contacted three mini dealers looking to purchase winter tires. Ferdinand was the only person to respond. He's a professional and has an excellent customer care ethic. Thank you - Ferdinand. I will winter tires. Ferdinand was the only person to respond. He's a professional and has an excellent customer care ethic. Thank you - Ferdinand. I will add that employees at this MINI location smiled, said good morning and I had the opportunity to watch a considerate and helpful sales conversation while waiting. The wait time was long and the customer area was MINI but had everything I needed to keep me comfortable. More

Service dept appt was on time as scheduled. Coffee provided in the customer waiting area. Coffee provided in the customer waiting area. More

Good service and done in a timely manner however, it seems like I’m always told I need way more services than what I actually bring the car in for. The service advisor is great though! seems like I’m always told I need way more services than what I actually bring the car in for. The service advisor is great though! More

Had excellent customer experience. Started with Mickey and then Joseph Lee. Joseph was kind enough to pick me up at the 407 bus terminal. Started with Mickey and then Joseph Lee. Joseph was kind enough to pick me up at the 407 bus terminal. More

Very polite and friendly Fernand and everyone very helpful And very prompt on time service helpful And very prompt on time service More

Very friendly and accommodating staff. Ferdinand explained what needed doing to my vehicle and was helpful with leaving the car to have the work required done. They even helped me transfer Ferdinand explained what needed doing to my vehicle and was helpful with leaving the car to have the work required done. They even helped me transfer plants to the loaner car, that I had in my trunk. Over and above service. More

Easy to service our Mini with warranty claims, service, or other issues. Always good service. or other issues. Always good service. More

Very pleasant service experience. Easy to book the appointment. They answer the phone! Service done in time promised. Very polite staff. Easy to book the appointment. They answer the phone! Service done in time promised. Very polite staff. More

Good service. Ferdinand was very courteous and helpful. Easy in and out for drop off and pickup. Service is pricy but this is an issue with all car dealerships Ferdinand was very courteous and helpful. Easy in and out for drop off and pickup. Service is pricy but this is an issue with all car dealerships More