MINI Vaughan West
Woodbridge, ON
Filter Reviews by Keyword
By Type
336 Reviews of MINI Vaughan West
Ferdinand was really helpful. He explained the repairs needed and the maintenance schedule. The service was quick and easy. Will come back again. He explained the repairs needed and the maintenance schedule. The service was quick and easy. Will come back again. More
Just leased my new Mini Victory Edition from Mini Vaughan and it was the best car lease experience I've had. I came in to check out the Victory Edition and was driving it home one week later. Stan, my sal and it was the best car lease experience I've had. I came in to check out the Victory Edition and was driving it home one week later. Stan, my sales and service consultant, replied to my initial web inquiry at 11 p.m., which told me a lot about how this team operates. Lewis, the assistant sales manager, and Vivian, the general sales manager, brought the same energy throughout. Warm, attentive, never pushy. The trade-in was the smoothest I've experienced. They took my Mini JCW with 15 months still on the lease, and the offers kept getting better every visit. On pickup day they surprised me with a welcome package of high end Mini merch, then said "one more gift for you" and showed me they had found a way to bring my monthly lease down even more. Completely unprompted. They genuinely wanted me to be shocked. For context, my previous Mini dealership didn't call me once in 2.5 years. Since picking up the car I've stopped by Mini Vaughan a few times for small things and have been welcomed like a longtime regular every time. If you're shopping for a Mini in the GTA, ask for Stan. Vivian and Lewis run a team that has earned my loyalty for as long as I'm driving a Mini. More
Ferdinand Marfil is very professional and kind. He is very knowledgeable and takes the time to listen to you. He was very responsive to all inquiries and I greatly appreciate his service. He is very knowledgeable and takes the time to listen to you. He was very responsive to all inquiries and I greatly appreciate his service. More
Had my regular service done at Mini, and everything went very smoothly. The service was great, the staff were professional and friendly, and the overall experience was excellent. Really happy with the servi very smoothly. The service was great, the staff were professional and friendly, and the overall experience was excellent. Really happy with the service provided! More
The response back from the service department is absolutely horrible The finally called and said my car was ready for pick up and washed but it was not Never will I go back absolutely horrible The finally called and said my car was ready for pick up and washed but it was not Never will I go back More


















