MINI Vaughan West

Service advisor is really good, help me a lot. But the technician are not professional. I leave the car here for four weeks, they can not figure out what’s going on, and finally said that was my fault. I technician are not professional. I leave the car here for four weeks, they can not figure out what’s going on, and finally said that was my fault. I didn’t do anything to the car, they said I tuned the car before. And also ordered the wrong head unit for letting me waiting for two more weeks. More

I bought a Honda CRV from them. Their customer service is excellent with a special mention for David. I would def recommend them. excellent with a special mention for David. I would def recommend them. More

My mini was there for a warranty issue. Amanda at the service desk is amazing...really deserves the praise. service desk is amazing...really deserves the praise. More

I had my Mini Cooper serviced for a small issue. Andre at the service desk was wonderful. My car was taken in at the scheduled appointment time and the repair work was done promptly and efficiently. Thank y the service desk was wonderful. My car was taken in at the scheduled appointment time and the repair work was done promptly and efficiently. Thank you Andre and guys at Mini Vaughan West! More

Excellent customer service. Went in to put snow tires on. It was brought to my attention that in one month a oil change would be needed They asked if I would like that done at the same time as my tires. Th It was brought to my attention that in one month a oil change would be needed They asked if I would like that done at the same time as my tires. This saved me soooo much time by not having to rebook at appointment for next month. Very appreciative. More

Amanda was welcoming and friendly. She provided me with a. Overview of my first service and also gave me some tips to adjust the instrument panel. a. Overview of my first service and also gave me some tips to adjust the instrument panel. More

David have been amazing throughout and even after purchase of my Clubman. Great service and honest suggestions. purchase of my Clubman. Great service and honest suggestions. More

Amanda always makes the experience pleasant and she’s knowledgeable and helpful. Cassandra has helped us purchase our 7th mini. knowledgeable and helpful. Cassandra has helped us purchase our 7th mini. More

Amanda the service represents was very professional and Amanda the service represents was very professional and helpful. The planned service was clearly explained and carried out in a reasonable amount of Amanda the service represents was very professional and helpful. The planned service was clearly explained and carried out in a reasonable amount of time. More

I have a Mini Cooper S purchased from Vaughan Mini. Recently after having stored the car for several years I had it in for service. I am anxious to hear how my prolonged service appoints (weeks & wee Recently after having stored the car for several years I had it in for service. I am anxious to hear how my prolonged service appoints (weeks & weeks) will result in my satisfaction as with the invoice I have received it was an annuity for the dealership. Don't fix the car just keep having it pay forward to the service department. Please don't just randomly replace parts hoping it will fix the problem. Your front of staff service people seem professional, but why such a disconnect with service? I guess this is why I stopped buying BMW's as your service is just as bad. More