Longman's Markham Kia

More honest pricing than other Kia dealerships, but post-sale service is a bit lacking. post-sale service is a bit lacking. More

Great team, excellent service. Very nice atmosphere. They seem to care about there customers. Fantastic people. Very nice atmosphere. They seem to care about there customers. Fantastic people. More

The worst dealership I dealt with. Approx, in March-April 2023 we ordered a new Kia Sportage PHEV SX. Paul King, the sales manager at the time assured us that it wouldn't take more th Approx, in March-April 2023 we ordered a new Kia Sportage PHEV SX. Paul King, the sales manager at the time assured us that it wouldn't take more that a year to get a desired car. They charged $500 dollars of deposit and gave not a single evidence of putting me in the waitlist - no order number, no reservation number. In a half a year, we called Paul one more time and he confirmed that he was delivering cars for the customers from December 2022 and I needed to wait for a couple of months more. In May 2024, I went to the service department to do the maintenance, and, at the same time, came over to sales to check on Paul. There was no Paul any more, and I met Robert Hall, a new senior sales manager. He told me I was the first in the line on the top trim and there was a car in production that was coming in 4-5 months. This car was exactly for me, so I needed to wait for another couple of months. Couple of weeks ago, I decided to call and get a status update on my car and guess what - no car is coming and no car is in production. I filed a complaint to Kia Canada describing the situation. I got reply that they were not responsible for any dealership. Go and make arrangement with the dealership directly. Thank you Kia. In summary, the dealership were using my money for 1.5 years for free without any legal obligations. Kia just shrugged their shoulders and told me that they could do nothing. Unprofessional behavior, scamming, and negligence to the responsibilities that what exactly you get if you come here. Please, think twice More

made an appointment with the used car sales. came to buy the car and when I arrived at the dealership they told me please wait we are selling the car to someone else. came to buy the car and when I arrived at the dealership they told me please wait we are selling the car to someone else. More

I purchased a 2016 Sorento brand new. from Durel 7 years ago. Returned to the dealer to purchase another car and Durel blew off us off for another customer. We were ready to buy the Sel from Durel 7 years ago. Returned to the dealer to purchase another car and Durel blew off us off for another customer. We were ready to buy the Seltos. He took us outside, left us the keys to look for ourselves. We had to search for him to return the keys, where we found him dealing with another couiple. He did not give us his card. Did not take our names or phone numbers and asked us to come back another day. I will not return. I like Kia and plant to go to another dealer from now on. Durel needs to leave. What an xxx. And to think, I was a return customer. More

I was fortunate to have dealt with Justiano Montano when I was fortunate to have dealt with Justiano Montano when buying my used 2019 Kia Sorento. He made the trade in process very simple and found my car I was fortunate to have dealt with Justiano Montano when buying my used 2019 Kia Sorento. He made the trade in process very simple and found my car by asking if the financing had come through for another customer as yet??. Very knowledgeable without being pushy in any way…thank you Justin. More

We purchased a Kia vehicle from Tracey and she made the experience fast and stress free. Martha and Colleen were also very helpful. customer service was exceptional and we would recommend anyone to purchas experience fast and stress free. Martha and Colleen were also very helpful. customer service was exceptional and we would recommend anyone to purchase a Kia vehicle from Tracey. More

Bad Bad Bad service they never pick up the call and bad customer service, they asked u to hold the phone at least 15mins Estimate fixing time is wrong, they asked u to come back around 1 hour but it took customer service, they asked u to hold the phone at least 15mins Estimate fixing time is wrong, they asked u to come back around 1 hour but it took two hours to finish. Not recommended More

I came in to discuss a lease transfer as I had had I poor experience with another Kia in the area. I met with Vinny and he was able to reduce the fees I paid to transfer the lease and he guided me through th experience with another Kia in the area. I met with Vinny and he was able to reduce the fees I paid to transfer the lease and he guided me through the process. I would definitely recommend this Kia dealership to anyone looking to do business with just nice, helpful people. More

Excellent - Pleasure to work with I was a small business owner in Markham and purchased Kia's as my choice of fleet cars from this dealership. I was always impressed with the level of I was a small business owner in Markham and purchased Kia's as my choice of fleet cars from this dealership. I was always impressed with the level of service and maintained all my cars there. Finally when it came time to trade in my Ford there was no question in my mind of where i would go. I was not disappointed. Great staff Great service. Special mention Emmanuel and Justin in Sales. I also sent all my employees there and all came back with rave reviews. More