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Lexus of London
London, ON
4,082 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,082 reviews
May 20, 2023
Staff where very polite and professional. Service and charges were explained as well as upcoming needs over the next year. I am pleased with the service. Service and charges were explained as well as upcoming needs over the next year. I am pleased with the service. More
by evanfparker
Employees Worked With
May 19, 2023
Allen is a great sales person,very talkative and nice to customers. Look forward to cooperate with him again. customers. Look forward to cooperate with him again. More
by 869307020
May 18, 2023
Larry is a good, helpful sales. I bought a car from him. Very good experience. I bought a car from him. Very good experience. More
by leitang73
May 17, 2023
They are Attentive to my needs Provide Prompt service Very Friendly and professional staff Repairs well coordinated service Very Friendly and professional staff Repairs well coordinated More
by Mahms Mohamed
Employees Worked With
May 17, 2023
Larry is amazing, legendary client service experience, went above and beyond, truly appreciated everything he has done. Definitely will recommend to my friends went above and beyond, truly appreciated everything he has done. Definitely will recommend to my friends More
by jjiao50
May 17, 2023
Sue V was amazing and helped us get the car we wanted for a reasonable price. She was honest, made the transaction easy and we would buy from her again. Thanks, we are enjoying our new RX! a reasonable price. She was honest, made the transaction easy and we would buy from her again. Thanks, we are enjoying our new RX! More
by aaasen
Employees Worked With
May 16, 2023
As always, Lexus of London staff exceeded expectations, and ALWAYS go out of their way to ensure that the customer comes first. and ALWAYS go out of their way to ensure that the customer comes first. More
by Bill Harrington
Employees Worked With
Other Employees :
All service personnel who worked on my vehicle.
May 11, 2023
Allen is a fantastic sales person. He is professional and friend. Wonderful experience with him and this dealership. He is professional and friend. Wonderful experience with him and this dealership. More
by Jeniferlee1962
May 10, 2023
Good deal with Larry, he is polite, professional and fast response with all of my questions. response with all of my questions. More
by wzhan855
May 08, 2023
This is my third lexus so far. Allen has been very helpful. The shopping experience was amazing Allen has been very helpful. The shopping experience was amazing More
by Yushaoqing
Employees Worked With
