Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of London
London, ON
3,864 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,864 reviews
November 26, 2022
Staff are pleasant, helpful and polite. Service estimated time was right. Car was clean inside and out, which I appreciate. Service estimated time was right. Car was clean inside and out, which I appreciate. More
by averileakins
November 25, 2022
The staff is friendly and knowledgeable. The service department does an excellent job - they go above and beyond! The service department does an excellent job - they go above and beyond! More
by kalucier
November 25, 2022
Larry is a perfect sales person. He is reliable and friendly. Really good experience at this dealership. He is reliable and friendly. Really good experience at this dealership. More
by tomzhanglichen1022
November 25, 2022
Larry is very nice sales and he find a perfect used car for us. Let us start new life at Canada. Find Larry who will help you do everything. for us. Let us start new life at Canada. Find Larry who will help you do everything. More
by Pan
November 23, 2022
Romeo has always given us outstanding service. Punctual and treats us fairly. Answers all of our questions Punctual and treats us fairly. Answers all of our questions More
by henrywolak
Employees Worked With
November 23, 2022
Hello to Lexus Jillian was very accommodating, and very informative. We are not ready to make a purchase as of now, but appreciate the interest of the Lexus dealership, particularly Jillian for her help. informative. We are not ready to make a purchase as of now, but appreciate the interest of the Lexus dealership, particularly Jillian for her help. Thank You for your help Merry Xmas to all Jo & Michelle More
by joebolohan
Employees Worked With
November 23, 2022
Julian was very professional at Lexus of London. I'm very loyal to Lexus and I liked Julian she was very knowledgeable about the industry. I'm very loyal to Lexus and I liked Julian she was very knowledgeable about the industry. More
by mastrolacasa.angelo
November 22, 2022
This dealership and the staff they have always go above and beyond. There is no doubt that when we are ready for a new vehicle it will again be a Lexus because of their great customer service. and beyond. There is no doubt that when we are ready for a new vehicle it will again be a Lexus because of their great customer service. More
by JillyBean
Employees Worked With
November 22, 2022
Please please anyone in London & surrounding considering a Lexus do reach out to Jordon! He embodies the Lexus spirit of customer service. Remember, anyone can sell a car but only few can deliver a lexus. a Lexus do reach out to Jordon! He embodies the Lexus spirit of customer service. Remember, anyone can sell a car but only few can deliver a lexus. Jordon is one of those. More
by Rahul M
Employees Worked With
Jordon Craib
November 19, 2022
Larry is a fantastic sales person. He helps me get the car I want and the experience is really great at the dealer. He helps me get the car I want and the experience is really great at the dealer. More
by 2235561688
