Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Larry is a fantastic salesperson. He help me to get the new Lexus which suitable for my family. The experience is wonderful at this dealership. He help me to get the new Lexus which suitable for my family. The experience is wonderful at this dealership. More
This was my 1st experience at the Lexus Dealership. I was quite impressed with the level of customer service. They took the time to explain the repair estimate and answered all my questions. I did no I was quite impressed with the level of customer service. They took the time to explain the repair estimate and answered all my questions. I did not feel rushed and above all else, they were not condescending. As a female, I see it anytime I need a car repair completed by other service techs + shops. Lexus treated me respectfully + listened to my concerns. I would recommend them every time and I will return for all my Lexus needs. Well done Lexus! More
Jordon was very respectful, professional and engaging during our interactions. He was very upfront about various car offers and was very respectful of my personal choice. He never rushed during appointm during our interactions. He was very upfront about various car offers and was very respectful of my personal choice. He never rushed during appointments and took his time to advocate for you. Jordon respected my car goals and got me a car that matched them! More
Jordon was very jovial, pleasant and respectful. He made sure to explain every single detail and information necessary to allow me make a good decision on what i wanted. He made sure to explain every single detail and information necessary to allow me make a good decision on what i wanted. More
Larry has been extremely helpful and professional through the entire process of sales and the delivery of my car. Highly recommended! the entire process of sales and the delivery of my car. Highly recommended! More
Larry is professional and very helpful. Great expirence buying my car here! Would come again. Great expirence buying my car here! Would come again. More
This dealership is one of if not the best that I have ever dealt with. Jillian was “on the ball” immediately with everything that I wanted and respected my superstition about not test driving cars beca ever dealt with. Jillian was “on the ball” immediately with everything that I wanted and respected my superstition about not test driving cars because I live in Hamilton and didn’t want to drive all that way just to see it, and I have honestly never test driven a vehicle I’ve ever bought in 25 years because I find it is bad luck. And I’ve always had great success with this superstition, but some car dealerships just don’t understand or get it why a customer wants what they want the way that they want it. Not only did they respect my way of wanting things done but they completely exceeded my expectations when it came to quality and customer service. I saw immediately why this place wins the awards that it does. And Jillian Cook has a very bright future ahead of her in this industry. Pleasure to deal with and made this experience painless and easy. Thank you so much Jillian and the Lexus of London for the amazing first vehicle for my daughter! Oh and Thomas Geeves thank you as well you as well were a straight shooter and I appreciate everything you guys have done for me and my family. Thank you so much again. Will DEFINITELY be being another car from you guys in the near future! More
Fantastic experience the sales rep Sue Vincent was amazing and she made us feel very comfortable with our purchase. I would highly recommend London Lexus and Sue Vincent. amazing and she made us feel very comfortable with our purchase. I would highly recommend London Lexus and Sue Vincent. More
We bought our first Lexus in 2017 and did not hesitate to buy our next one this year. We have always been treated exceptionally well and even though it is a long drive to get there - it is worth it! Rick Wa buy our next one this year. We have always been treated exceptionally well and even though it is a long drive to get there - it is worth it! Rick Watson was our salesperson for each transaction and would definitely recommend him! More
Rick is amazing. I purchased my RX350 with his assistance 36 days ago. Today, I ordered my second from him (hybrid model). After chatting for literally a minute, I fe I purchased my RX350 with his assistance 36 days ago. Today, I ordered my second from him (hybrid model). After chatting for literally a minute, I felt as though I had known Rick my whole life. The warmth of his smile, combined with his knowledge and patience provides an outstanding and seamless experience. I am honoured to have Rick as my sales person. Service is exceptionally important to me. I can definitely say the service I received made me feel like royalty. From Rick as my sales guy to Romeo as my service advisor. These two guys made me feel valued, not just as a customer but as a person as well. I know I am in excellent care with both of these guys. My most sincere thank you to both Rick and Romeo. My experience at Lexus because of these two has been second to none. Thank you from the bottom of my heart. Dawn MacKay More