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Lexus of London
London, ON
4,397 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,397 reviews
December 17, 2024
Larry is very nice and professional, pick me up when i pick up the new car, thank you very much! pick up the new car, thank you very much! More
by playbaby88
December 17, 2024
Thank you so much for your help John. I will bring more friends come to you I will bring more friends come to you More
by kun24987
December 12, 2024
Outstanding service. I had an issue to get out of my lease and into a new car, and they were able to help me, where my local dealership could not. I appreciate everythin I had an issue to get out of my lease and into a new car, and they were able to help me, where my local dealership could not. I appreciate everything they did for me! More
by etsabga
Employees Worked With
December 09, 2024
This was the First time we purchased from Lexus of London Jillian is the sales dept was great to work with,everybody else was great too Thanks Mark London Jillian is the sales dept was great to work with,everybody else was great too Thanks Mark More
by mjjedwards
Employees Worked With
December 03, 2024
VeryGood person. Patients most important value on work. Thank for you help my friend Larry Patients most important value on work. Thank for you help my friend Larry More
by Rocky
December 02, 2024
This is our third vehicle we’ve purchased from Lexus Of London. Rick always makes the process so easy and explains things very well throughout the whole process. I would highly recommend Rick and Lexus of London. Rick always makes the process so easy and explains things very well throughout the whole process. I would highly recommend Rick and Lexus of London. More
by roversd
Employees Worked With
December 02, 2024
Best dealership in London , I found good service and very helpful team , specially Liza , very professional and punctual , and answered all my questions professionally Strongly recommended her if you loo helpful team , specially Liza , very professional and punctual , and answered all my questions professionally Strongly recommended her if you look for a vehicle.. More
by amzcanadainc1
Employees Worked With
December 02, 2024
Thrilled with the outstanding customer service I received from Lisa Ali and Chris Ouellette! From start to finish, they were incredibly friendly, professional, and attentive. Lisa went above and beyond to en from Lisa Ali and Chris Ouellette! From start to finish, they were incredibly friendly, professional, and attentive. Lisa went above and beyond to ensure the car was in pristine condition for my test drive, which I greatly appreciated, especially since I live an hour away. Their thoughtfulness and dedication made the entire experience seamless and enjoyable. I couldn’t be happier with how everything turned out. I highly recommend the team at Lexus London! Thanks again! More
by missmai21
December 01, 2024
My wife and I wanted to upgrade to new vehicles and we decided to chose Lexus London greatest decision my wife ever made highly recommended.. decided to chose Lexus London greatest decision my wife ever made highly recommended.. More
by patrickwarren459
Employees Worked With
November 30, 2024
Had an amazing stress free experience purchasing a used vehicle from Gentrit Raka! He went above and beyond to ensure I was going to be happy with my purchase and was very transparent along the way. Usu vehicle from Gentrit Raka! He went above and beyond to ensure I was going to be happy with my purchase and was very transparent along the way. Usually I hate having to go to dealerships. Gentrit made it a pleasant experience! Would recommend anybody to purchase a vehicle from him More
by Atdhe
Employees Worked With
