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Lexus of London
London, ON
4,069 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,069 reviews
March 28, 2024
The staff were kind, courteous and very engaged in helping me select a vehicle that met my needs. Jillian listened to me regarding what I was looking for and provided some great choices. She knows th helping me select a vehicle that met my needs. Jillian listened to me regarding what I was looking for and provided some great choices. She knows the vehicles well and I felt comfortable making my choice and did not feel any pressure to Make a decision. More
by Suzanne de Jong
March 27, 2024
Peter was very helpful when I brought my vehicle in for service. He explained everything thoroughly and advised us of what we could expect in the future. Great customer service service. He explained everything thoroughly and advised us of what we could expect in the future. Great customer service More
by Britt_L
Employees Worked With
March 26, 2024
Outstanding service. I love my Lexus and these guys help me keep it running in top form. Thank you Lexus & Peter I love my Lexus and these guys help me keep it running in top form. Thank you Lexus & Peter More
by steve3
Employees Worked With
March 26, 2024
Very good and friendly sales and service person with detailed introduction of all the functions and driving condition. Superior! detailed introduction of all the functions and driving condition. Superior! More
by Ying
March 25, 2024
I am very good interview，great，wonderful，very nice，perfect experinece. I will intro other friends nice，perfect experinece. I will intro other friends More
by tony
Employees Worked With
March 25, 2024
Peter was very helpful and attentive to our vehicle when we brought it in for service. He delivered the great service we have come to expect from Lexus of London we brought it in for service. He delivered the great service we have come to expect from Lexus of London More
by john
Employees Worked With
March 25, 2024
I have purchased a number of Lexus vehicles from Lexus of London. The fact that I have done speaks volumes about the vehicles and the quality of the sales and service staff. I would drive no other but Lexu London. The fact that I have done speaks volumes about the vehicles and the quality of the sales and service staff. I would drive no other but Lexus. More
by pj RC
March 24, 2024
My wife and I bought our first Lexus, and we greatly appreciate the guidance we received from Lisa Ali. We had a lot of newbie questions as all the new cars have tech that we didn't have in our old car. appreciate the guidance we received from Lisa Ali. We had a lot of newbie questions as all the new cars have tech that we didn't have in our old car. Lisa took the time to explain everything. We are not people that I can buy on first sight, so we appreciate that she was very patient and understood that we needed to see her a few times. More
by hml
March 23, 2024
Allen is the best car dealers I have ever met! He helped me a lot to pick up my dream car. Allen is fantastic! Lexus is fantastic! He helped me a lot to pick up my dream car. Allen is fantastic! Lexus is fantastic! More
by Cheri Lian
Employees Worked With
