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Lexus of London
London, ON
3,870 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,870 reviews
November 14, 2023
Heather our service contact was attentive and proactive to our needs. Service was fully booked into December and Heathertried to accommodate our schedule. to our needs. Service was fully booked into December and Heathertried to accommodate our schedule. More
by Dgtaylor80
November 14, 2023
Larry is great and warm sales. He help me find nice car. I strongly recommend him to my friend. He help me find nice car. I strongly recommend him to my friend. More
by Zi
November 13, 2023
Excellent customer service and knowledge about the product. Kevin Gittens was very professional and super to deal with. Would highly recommend him and the dealership to others. product. Kevin Gittens was very professional and super to deal with. Would highly recommend him and the dealership to others. More
by gcabercrombie
November 12, 2023
This dealership is very clean and professional with lots of inventory available. Lisa was especially helpful in getting me started in my search for a new RX350h. of inventory available. Lisa was especially helpful in getting me started in my search for a new RX350h. More
by caroline
Employees Worked With
November 09, 2023
I just bought a new vehicle at LEXUS OF LONDON. Not only am I ecstatic with my purchase, but equally impressed with the Product Specialist (Jillian Cook) who helped us navigate our way through the Not only am I ecstatic with my purchase, but equally impressed with the Product Specialist (Jillian Cook) who helped us navigate our way through the system. She greeted us warmly, without pressuring, and showed us an array of vehicles. I was impressed with her knowledge and her personality. It took a while to land a deal, some of the delay was caused by me wanting maximum value on my trade-in, but we did ultimately come away with a fantastic SUV. I have already told two acquaintances that are in the market for new vehicles to search her out if they are leaning towards a Lexus or a Toyota. We nt through a dozen different car lots in a few cities before getting the best deal possible in my opinion and the experience with such a well trained sales representative was worth the wait . More
by davidjmathers
Employees Worked With
Other Employees :
Lauren Rossini, Mo (sorry never got his card)
November 09, 2023
Larry is professional and worthy to belief. Had a really good time with him and get my favorite car Had a really good time with him and get my favorite car More
by ydy20168214
Employees Worked With
November 09, 2023
The Greatest sales, excellent experience, and the whole process went very smoothly with his help process went very smoothly with his help More
by Wayne
November 07, 2023
Always an absolute pleasure at Lexus of London. Very helpful, knowledge and trustworthy. Premier Lexus dealership in Ontario. Very helpful, knowledge and trustworthy. Premier Lexus dealership in Ontario. More
by Lexus of London - the best!
November 06, 2023
Allen is perfect, he is professional and full of patience with us, I am highly recommend him to you!! with us, I am highly recommend him to you!! More
by Yueming Fu
Employees Worked With
