Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,874 reviews
We purchased a Lexus sedan years ago and we were very satisfied. We are leasing the RX350 while we wait for the delivery 2 plug in RX 350 vehicles. satisfied. We are leasing the RX350 while we wait for the delivery 2 plug in RX 350 vehicles. More
Jillian has been wonderful to work with. . From intitial contact all the way thru to delivery of the vehicle she has been attentive and caring - making sure that all intersections she was pre . From intitial contact all the way thru to delivery of the vehicle she has been attentive and caring - making sure that all intersections she was present and focused. More
Excellent and friendly dealership. I will definitely recommend this dealership to my family and friend if they plan to purchase new vehicle. I will definitely recommend this dealership to my family and friend if they plan to purchase new vehicle. More
Larry is a careful and efficient person to work with. He explains things well in detail. He explains things well in detail. More
Back end support for the front line staff has to greatly improved. The dealership has not kept with the sales volume improved. The dealership has not kept with the sales volume More
Great dealership, easy to work with and very professional. Lisa in particular was very nice, knowledgeable and quick to respond to questions. Highly recommended! professional. Lisa in particular was very nice, knowledgeable and quick to respond to questions. Highly recommended! More
Dealer ship met all our needs and we were very impressed. Everyone we dealt with were friendly and helpful. Everyone we dealt with were friendly and helpful. More
Lexus of London "Service Dep't" is outstanding. Romeo Nissan is always professional, friendly and accommodating. The work performed on my vehicle was carried out with precision, care and attention Romeo Nissan is always professional, friendly and accommodating. The work performed on my vehicle was carried out with precision, care and attention to detail. It is evident that their technicians are skilled and dedicated to delivering top-notch service. Their transparency and willingness to communicate effectively instills a great deal of confidence in the dealership and the service team. The fact that my vehicle was returned to me in impeccable condition further demonstrates the commitment to customer care that sets their establishment apart. In addition to the technical proficiency, the courtesy and friendliness displayed by their entire Service and Parts staff contributed significantly to my positive experience. It is refreshing to encounter a team that values customer care as much as technical expertise. Shanna McQuarrie is a great addition to the Service advisor team and communicates very well. She kept me fully informed throughout this transaction. More
Heather was a pleasure to have as a service advisor today at the London Lexus Dealership. Everything completed for my service appointment was well explained and Heather provided me with information needed fo at the London Lexus Dealership. Everything completed for my service appointment was well explained and Heather provided me with information needed for my next appointment. I am always treated extremely well at Lexus-always leave with a good feeling. More
I've been dealing with this Dealership for 27 years. I always get first class service from the time I get there and get out of my car to when I get back in my car to leave. My car is always better, driv I always get first class service from the time I get there and get out of my car to when I get back in my car to leave. My car is always better, drives better, looks better and feels better. Even the person doing the car wash pays attention to detail. My service Rep Shanna always makes me feel important and is very personable. Romeo Nissan always makes me feel that Lexus has my back and will do whatever is necessary to please me and get the job done. I'm very happy for choosing Lexus!!! More