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Lexus of London

London, ON

4.9
3,979 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,979 reviews

May 31, 2024

Jillian was very knowledgeable and helpful in our decision to purchase. Very professional and I would recommend her to others when choosing their next vehicle. Thanks for your help Jillian!! We lov More

by Vicki
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Lots of product in different price points. Well staffed with an extremely attentive sales team . More

by 796
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I had the pleasure of meeting with Lisa Ali recently. Lisa is very personable and knowledgeable. She was so helpful and informative even though it was her time off. I would be very confident that Lisa More

by Rox
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Lisa Ali took exceptional care of me while I was at your dealership, and listen well to what I was looking for. Unfortunately we couldn’t continue ahead with a vehicle as I found what I was looking for fro More

by Steve.rooney98
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I recently had the pleasure of purchasing a car from Lisa at Lexus of London, and I wanted to say we had an outstanding experience. More

by andrew.tao32
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
May 30, 2024

In what is a very tough matter to deal with, my mom’s estate and selling her car, Lisa of Lexus has made the hard situation as seamless and easy as possible for us. She did not hesitate to help us. She i More

by Nancy G
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Excellent customer appreciation and service. .She was thorough in her follow up and explanation of the product. I have been a Honda / Acura client for over 30 years and Lexus of London has far e More

by gmjohns
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Cohen, Lauren Rossini
May 30, 2024

Sue Vincent was great to work with. We 'clicked' right away and I felt as if I'd known her all my life. She is easy to work with and provided her honest opinions in order to help me pi More

by Colleen
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Brought my vehicle in for my summer tire changeover. Everything was explained and done ahead of schedule. Would recommend More

by frank0
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I brought my car in for service and Peter helped me! He was great to deal with. Very knowledgeable, efficient and friendly. I will definitely be asking for Peter next time I need to bring my car in. More

by RC2178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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