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Lexus of London

London, ON

4.9
4,017 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,017 reviews

June 30, 2024

I received exceptional service and care from Peter Engelmanas at my most recent visit. He was extremely professional and made the entire visit the most enjoyable one I have had. Outstanding. More

by benjamin
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Thank you for your help John, I will bring more friends come to you guys More

by Joanna
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Rick did a great job in helping us find our next car. He kept us informed of the status of the car arrival and managed all the purchase details professionally. More

by lexusrxer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Lisa Ali was incredibly helpful and a delight to deal with.. We walked in without an appointment and she jumped in to help us right away. More

by S Matsson
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mara at the front desk was very personable and did whatever she could to help. Lovely personality
June 25, 2024

Friendly, knowledgeable staff comfortable waiting area with decent coffee and snacks. Clean environment. i was made to feel important as a potential buyer then validated as a new owner of a Lexus. More

by Lewisrn98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Thank you Lisa Ali for all your assistance, knowledge and excellent customer service during my purchase of my first car. Lisa was very attentive, punctual and professional during emails, discussions, and tes More

by LouLaidlaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

We enjoyed our business with Lexus of London and especially Jillian. She was so patient and knowledgeable and made our journey to buy our vehicle much easier. More

by Niusha&Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

I recently had the pleasure of purchasing a vehicle at Lexus of London and must commend the exceptional service I received from my sales representative Lisa Ali. From the moment we spoke on the phone to o More

by Kat8386
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
June 21, 2024

I recently visited Lexus of London to explore the Highlander Hybrid, and I am thoroughly impressed. Lisa Ali, my sales representative, was exceptionally knowledgeable and answered all my questions. T More

by vaish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Larry helped me a lot! Amazing service. He was really helpful and gave me a lot of guidance. Highly recommend! More

by Aero Zhou
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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