Lexus of London

Our first experience with Lexus of London and their representative Jillian Cook was delightful and productive. We arrived with the intention of purchasing a late model Lexus hybrid and Jillian was acco representative Jillian Cook was delightful and productive. We arrived with the intention of purchasing a late model Lexus hybrid and Jillian was accommodating and honest. What better endorsement then to add that we will become a returning customer. Ron B, London ON. More

Lisa Ali took excellent care of our family as we purchase our new car. Thank you! our new car. Thank you! More

I had my 2022 Lexus NX 450h+ in for a safety service on Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They a Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They accommodated me and as I have experienced before the service, professional individuals met my expectation. Friendly, timely service and post review of my vehicles condition.. I also asked for a quote on four new all weather tires and that was provided in a written form installed and balanced. More

Larry is a wonderful agent. He is super patient and considerate, always responding quickly to my questions and needs. He is super patient and considerate, always responding quickly to my questions and needs. More

We purchased a used Honda Civic from Lisa Ali. She was lovely, knowledgeable and a great sales person. Definitely would recommend her to anyone looking to purchase a Lexus, or a used Honda! She was lovely, knowledgeable and a great sales person. Definitely would recommend her to anyone looking to purchase a Lexus, or a used Honda! More

This is by far the most professional, courteous, and friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term custo friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term customer relations and loyalty, and their service continues well beyond the transaction. Lexus of London holds the standard of customer service that others should strive to reach. Well done! More

Heather greeted me very graciously when I entered. I explained my problem with my Lexus and she was able to put it in writing in order for the tech to understand. She proceeded to explain the process I explained my problem with my Lexus and she was able to put it in writing in order for the tech to understand. She proceeded to explain the process in how my car will be handled. I was very impressed with the precision and detail in which my issued was handled! Thanks Heather1 More

Larry was fantastic, he guided my dad and I in trading in our old car and applying it to our newly purchased vehicle with ease. Could not have been a smoother process! Thank you Larry! our old car and applying it to our newly purchased vehicle with ease. Could not have been a smoother process! Thank you Larry! More

We dealt with Lisa Ali, who throughout was friendly, knowledgeable, business savvy, and in all a pleasure to deal with. I see from a previous rating that Lisa was welcoming to a pet dog, ad that was cer knowledgeable, business savvy, and in all a pleasure to deal with. I see from a previous rating that Lisa was welcoming to a pet dog, ad that was certainly the case for us. When we picked up the car, it was spotless, and Sam the setup "car person" patiently showed us the ropes. The concierge, Maia, made things as easy for us as possible, it was a great introduction to a lovely car. More