Back

Lexus of London

London, ON

4.9
4,112 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 4,112 reviews

January 23, 2025

We always enjoy dealing with Jillian Cook. She is knowledgeable, professional as well as personable. She will take the time to make sure we are completely satisfied. Jillian always greets us w More

by chris.payne224
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Shanna is always friendly with a great smile. She is very knowledgeable about Lexus products and issues that cause us a headache. More

by garygodelie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
January 23, 2025

My wife and I visited Lexus of Canada to view a used Lexus 300NX that was posted on their website. We were met by a wonderful Sales Associate, Ms. Lisa Ali. She was very welcoming, called us a “guest More

by rfair9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline and Brendan for vehicle walk through, and especially Business Manager Jasmine - 5 stars!, Shanna McQuarrie
January 23, 2025

Shanna is incredibly knowledgeable, professional, and attentive to detail. She kept me informed throughout the entire process and addressed all my concerns. Her friendly and approachable demeanor made th More

by rcarreiro54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
January 22, 2025

Rick was a very patient man . I ask a lot of question and I am someone who will take the reins and tell him exactly what I want , he was very open to my requests. He found what I More

by Miss lily
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

The service person I dealt with was Shaunna Mcquarrie, she went above and beyond what I expect for good service. She was friendly and very knowledgeable. More

by larrycburnett10
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
January 22, 2025

My review centres around the customer service I recieved from Shanna at the Lexus London dealership. Shanna was both professional and also very kind! She was patient and very understanding. More

by elainedoey
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
January 20, 2025

Jillian was wonderful to work with. She answered all my questions in a timely manner. She is such a lovely person. Every time I came into see her I was always greeted with a big smile. More

by liedtke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Lisa Ali was the best. Exceeded my expectation and then some. A real pleasure purchasing a vehicle at Lexus of London, even if I boight a ford ;) More

by Cara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ouelette
January 18, 2025

Gentrit was awesome to work with , very good to text and return calls, was very hulpful with the cars we looked at . More

by tomgaudet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentrit Raka
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
24
...