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Lexus of London
London, ON
4,494 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,494 reviews
January 08, 2024
To make appointment it was super easy and it was done within the promised timeframe. Heater was super nice and she makes sure that I receive all necessary information within the promised timeframe. Heater was super nice and she makes sure that I receive all necessary information More
by VN
Employees Worked With
Heather Broderick
January 05, 2024
Great experience as always I recently purchased my second Lexus from Lexus of London. As always I was treated with the highest professionalism and respect. Jack and his team members Allan truly value the rel Lexus from Lexus of London. As always I was treated with the highest professionalism and respect. Jack and his team members Allan truly value the relationship with their customer. Really appreciate their work. More
by Kevin
Employees Worked With
Jack Ji, Allen Zhang
January 05, 2024
Toyota town is Reliable, customer-centric, extensive inventory, professional staff, transparent transactions, reputable service center, efficient communication, innovative models, trustworthy reputation inventory, professional staff, transparent transactions, reputable service center, efficient communication, innovative models, trustworthy reputation, seamless buying experience, competitive pricing, customer satisfaction focus, flexible financing options, commitment to quality, and a welcoming atmosphere. More
by Olanike
Employees Worked With
Nezir Hussein
January 04, 2024
Mr. Allen gave us the best introduction for all Lexus vehicles patiently. We got everything we wanted for the car. We appreciate it very much. Thank you, Allen for your help! vehicles patiently. We got everything we wanted for the car. We appreciate it very much. Thank you, Allen for your help! More
by Jane
January 02, 2024
I have always had a wonderful experience with Lexus of London - that is why this is car number 5! London - that is why this is car number 5! More
by Justin C
December 31, 2023
Rick was a pleasure to deal with. Works hard to get the best deals. Thanks Rick! Highly recommend. Works hard to get the best deals. Thanks Rick! Highly recommend. More
by Love my Lexus
Employees Worked With
December 31, 2023
Our first visit to Lexus of London and we met with Rick Watson. He is knowledgeable, patient and most importantly trustworthy. Watson. He is knowledgeable, patient and most importantly trustworthy. More
by T.Sing
Employees Worked With
