Lexus On The Park

The best sales we've ever seen In short, Thomas Homewood is the best car sales I've ever seen. No kidding. After a prolonged research/comparing/googling/test driving process, my In short, Thomas Homewood is the best car sales I've ever seen. No kidding. After a prolonged research/comparing/googling/test driving process, my wife and I preferred an NX to be our new vehicle. We finally made the decision to make a move in early November when the factory rebate of $4,000 for 2016 models came out, and our first choice package would be F Sport Series 1. We literally contacted all Lexus dealerships in GTA, and found our ideal plan was not easy at all. According to them, all the NXs with F Sport 1 were sold out in Ontario. Two dealers claimed they can bring one from other provinces for us, while others just wanted to sell me an F2 instead, because they had some in stock and would surely like to clear out. But for me that's potentially thousands of dollars more to get some useless features. Thomas was the second sales who claimed bringing a vehicle from Quebec was possible, and asked me to meet him On the Park. My wife and I though, went to another dealership first, because they were the first to promise me a 2016 NX. However, after test driving, that dealership said they just couldn't find us a 2016 F1, and tried to persuade us to go with F2 or leasing a 2017 model. We then had no more places to go except Lexus On the Park. To our delight, Thomas was very friendly and straightforward. He understood our need, our budget, and that we've done some serious research already. He made everything transparent for us, and the negotiation process had been very comfortable and quick enough. No up-seliing, no persuasion on trade-in, just simplicity and fun talking. I'm sure we had got a very desirable price for the vehicle, while he and On the Park also made a worthy trade. What made us nervous though was the scarcity of 2016 models across Canada. Tom made the effort to contact different dealers in other provinces, and about a week later, he finally nailed down a Silver NX F1 with Red Interior for us. That was a very satisfactory combo, and probably the last New 2016 NX200t F Sport Series 1 in this country. Our experience of picking up the vehicle today was fantastic as well. Tom introduced Josie, who went through a complete tutorial about the vehicle for us, which was very meaningful. And Stefani, handled the paperwork in a very effective and friendly fashion. This dealership just makes people so comfortable that the stress of car buying fades away. Suggestion for potential buyers: do your research and know what you need, at least have a rough idea on what you're looking for. Get into the discussion well prepared, in order to save your time and theirs. Of course, you should always compare dealer to dealer. But hey, you're gonna come back to meet Thomas Homewood anyway. More

Amazing experience. The sales staff were amazing. They were so easy to work with. Alexandrine who sold me the car knew what I was looking for and got me exactly what I wa The sales staff were amazing. They were so easy to work with. Alexandrine who sold me the car knew what I was looking for and got me exactly what I wanted in a reasonable price. The time they took to show me everything in detail with the car was great. All the staff that I encountered were very friendly. More

Best Sales Consultant Thanks to Andrew, we had an amazing experience at Lexus on the Park. He helped my family and I find the right SUV. He understood what we wanted, staye Thanks to Andrew, we had an amazing experience at Lexus on the Park. He helped my family and I find the right SUV. He understood what we wanted, stayed within our budget, and found us the perfect vehicle. He was very patient, he never rushed us to make a decision. He made sure that we were comfortable before buying the SUV. He took the time to explain to us how everything works. He is a very knowledgable person,he knew exactly what he was talking about. Overall, Andrew made buying a vehicle less stressful. He took care of everything! He was very delightful to work with. If I ever need to buy another car Andrew will be the first guy I will go to! More

Excellent Quality and Friendly Service! I was looking for a pre-owned Lexus with some specific criteria. Meeting Thomas Homewood at my initial visit at the sales office, I was very impresse I was looking for a pre-owned Lexus with some specific criteria. Meeting Thomas Homewood at my initial visit at the sales office, I was very impressed with the whole experience. The staff was very courteous, and the salesperson Thomas Homewood was very professional. I knew he is the right person to help meet my requirements. He followed up with me regularly and very patiently. Finally one day he called me with the right selection, and I bought the car. After the purchase, I received excellent service including explaining all the features of the car from their Delivery Specialist, Josie Allen. Everyone was very pleasant and friendly. My sincere thanks to all of them!! More

Excellent service and Before stopping by at Lexus on the park to buy our 2016 RX350, we went to a few other lexus dealerships to shop around. The service we received at LOT Before stopping by at Lexus on the park to buy our 2016 RX350, we went to a few other lexus dealerships to shop around. The service we received at LOTP was second to none. Andrew is very knowledgeable and patient. He took all the time to explain in details all the features of the vehicle and making sure that we know what we are buying. Sean and John are amazing managers, they went above and beyond to please the customers. The car itself is just amazing, best 4 wheel purchase we have ever made. It was a great experience buying our first lexus there, and we certainly recommend to others to go to LOTP for their lexus purchase. More

Sales and Service Excellece What an excellent experience it was last week during the process of learning about, test driving and purchasing my new Lexus from the fine folks at Le What an excellent experience it was last week during the process of learning about, test driving and purchasing my new Lexus from the fine folks at Lexus on the Park. My sales representative, Tom Homewood, was knowledgeable, accommodating, thorough and attentive to every detail of the process. My wife and I were so impressed and had gained such a strong trust for Tom that my wife also chose to purchase her new Toyota Corolla from Tom. Then, when my new Lexus was ready for pick up, to my surprise, I was invited to spend more than one hour with Josie Allen who walked me through all of the details of every aspect of my Lexus' many electronic tools and options. She is an absolute expert. Together they and everyone I met there instilled in me a degree of confidence in the Lexus on the Park team that is only matched by the quality of the Lexus itself. My only regret is that I hadn't visited this dealership earlier. More

Great Sales and Service Team- Recently leased an new NX 200T from this dealership. Mark Easton was fantastic at getting me out of my current lease and moving me into a new one. O Recently leased an new NX 200T from this dealership. Mark Easton was fantastic at getting me out of my current lease and moving me into a new one. Obtained a competitive lease rate and very happy with his service. Christine Nam was extremely helpful and knowledgeable about all aspects of my new vehicle and took time to train me on all of the new features. Thanks again! More

Excellent Personalized Service David took me through the process with patience, care and respect. Stefani was most professional and thorough and they worked together like a team. Th David took me through the process with patience, care and respect. Stefani was most professional and thorough and they worked together like a team. Thank you both for the positive experience. More

Farzad was the reason I bought my Lexus I came here almost 2 years ago and received horrible service from a sales consultant who is no longer with Lexus on the Park. Frustrated I visited oth I came here almost 2 years ago and received horrible service from a sales consultant who is no longer with Lexus on the Park. Frustrated I visited other Lexus dealerships but it was Farzad who reached out to address my needs. He was very patient, courteous and knowledgeable...a true gentleman. I decided to hold off on my purchase at the time but knew that when I did decide to make a purchase, I wanted to give him a shot. I wasn't disappointed. I've been purchasing vehicles since the 80s and Farzad is one of the best sales consultants I've ever dealt with. The entire experience was great not only from Farzad but also from John De Sousa and Christine Nam as well. Thanks again Farzad for everything. More

Andrew Thomas Used Sales - Well Done! We would have never come to this dealer. However it was all about Cedric. A professional, efficient response online from him brought my wife and I t We would have never come to this dealer. However it was all about Cedric. A professional, efficient response online from him brought my wife and I to this dealership. He scheduled and booked us in for a road test on a used IS350 we were looking at. Well done! No sale would have occurred without your follow up! Next came Andrew, this guy is great. New to used car sales, groomed in the service dept. I appreciate that lateral experience in a sales rep. They need to know all aspects i feel. My wife an I not only tested the IS350 but several others, Andrew pointed out all the pro and cons based on our needs and wants. After hours of his time we came to a conclusion. He not only sold a car that day he sold us the right car for more money then we intended to spend. There was no buyers remorse as we left buying the right car, not just any car. Some sales people look to close any deal, Andrew closed on a "relationship" deal. We will come back and refer people to him based on his background, professional skills, and his ability to truly help the client with their needs. Well done. Thanks Melanie and Carlo BTW - you waiting room coffee is very good. More