Lexus On The Park

Consistent Level of Excellence I am on my second Lexus and in the last 8 years have never had a bad service experience at Lexus on the Park. One of the primary reasons is the level I am on my second Lexus and in the last 8 years have never had a bad service experience at Lexus on the Park. One of the primary reasons is the level of customer care extended by Brian Mitchell who is also courteous, positive, attentive and proactive in dealing with his customers. While there is an entire team that stands behind that contributes to the consistent experience I have everytime I get behind the wheel, it is comforting to know that when I return to Lexus on the Park, Brian will be there to once again exceed my expectations. It is this level of engagement that keeps me coming back to Lexus on the Park. The company product may be cars but the company's asset is its people. More

This is why I come back to you! My appointment was for 1 but I happened to be in the neighborhood at 12. You took me in early, assessed the problem and told me what was wrong. The My appointment was for 1 but I happened to be in the neighborhood at 12. You took me in early, assessed the problem and told me what was wrong. The choice was to come back or get it fixed now. I chose to come back but Greg asked me how much time I had and how long they would need. I explained I had to be some place else in a couple of hours and still had to eat something, I'd need a ride to the coffee shop to get a bite to eat. He suggested I grab a bite "on Lexus" at their coffee shop. Wow, I had no idea nor expectation for this. A little over an hour later, my car was fixed, my stomach was full, I managed to do some work on my iPad and was on my way to my next appointment. Will I come back to you? Yes! Will I tell others about this experience? Yes! This is the second time I dealt with Greg and had the same level of service. Kudos to him, I'll see him next time I'm in. Cheers Chris More

Great Service Existing relationship with this dealership. They are knowledgeable, courteous, considerate, on time, patient, and supportive. All staff know their pro Existing relationship with this dealership. They are knowledgeable, courteous, considerate, on time, patient, and supportive. All staff know their product inside and out. Beginning with an exploration of my needs, they listened well, helped me settle on the right vehicle choice, explained everything, answered all my questions, walked me through all the vehicle features and got me on my way without delay. Kudos to the team. More

Excellent We bought a Lexus E350. It is our second time visiting your dealership. Larry Danziger was friendly with his tips that helped us to decide which mode We bought a Lexus E350. It is our second time visiting your dealership. Larry Danziger was friendly with his tips that helped us to decide which model to buy, very prompt detail oriented on the day of pickup. We were very happy with his approach and with his vast knowledge of the vehicle .Our thanks to Larry. We also want to command on Josie Allen who helped us with navigation and helping us with the every thing with dash board She was patient and took time to explain in detail.thanks to Trevor Armstrong as well. I wii defiantly and strongly recommend to all mr friends. Thanks again . Ronald Dr. Akila Chandrasekaran. More

Great professional service Lazar is an absolute pleasure to interact with. He is professional and has the customer's best interests at heart. Ultimately we decided not to upgr Lazar is an absolute pleasure to interact with. He is professional and has the customer's best interests at heart. Ultimately we decided not to upgrade from our Toyota to a Lexus at this time. Lazar was patient and respectful of our decision, showing us various options to consider. I would absolutely recommend Lazar to anyone considering purchasing a new or used Lexus. More

Fantastic Experience This was my second time buying a Lexus from Ben. He made sure that everything went perfectly for me, including personally delivering the car to my ho This was my second time buying a Lexus from Ben. He made sure that everything went perfectly for me, including personally delivering the car to my house! What a professional, knowledgeable and courteous salesperson. For the second time, I was treated like a VIP by Ben. Thanks again and On The Park is lucky to have you! More

Superb customer service for sales...Haskell Beall I have leased 3 Lexus SUVs from Haskell and have received superb service each time from him.Haskell will take the time to explain all features of the I have leased 3 Lexus SUVs from Haskell and have received superb service each time from him.Haskell will take the time to explain all features of the vehicle in great detail,and as I am not a car person,he will also set all the settings too so I don't have to figure it out.He is extremely patient,very friendly and makes the experience of leasing very simple, explaining every detail of the contract. I can highly recommend Haskell Beall as well as Lexus on the Park's service department.I have only needed routine maintenance but it is always easy to get an appointment and they have a good cafe on site. More

Purchased car off lease Nick did a great job explaining the process to purchase the car after the end of the lease. My mother has originally leased the car but we wantedthe c Nick did a great job explaining the process to purchase the car after the end of the lease. My mother has originally leased the car but we wantedthe car in my name and Nick lead us through that process as well. Thanks. More