Lexus On The Park

Fantabulous Sales and Service by Sean and Asif on my ES350 We went to purchase a used ES350 from Lexus on the Park. The entire experience was wonderful. We met with Sean Johnson who was very professional and m We went to purchase a used ES350 from Lexus on the Park. The entire experience was wonderful. We met with Sean Johnson who was very professional and made the entire purchase process seamless. The vehicle had an outstanding recall and the service department got it done before delivery. We met a Service Advisor- Asif Mirza who was also very professional and explained to us how the future services on our new purchase will work. I would recommend this place to not just family and friends but anyone who plans to purchase, and/or service a Lexus. Thanks Lexus on the Park for a Fantabulous service. More

Excellent service quality by Kevin Loth, Lexus On The Park I had the real pleasure of meeting and working with Kevin Loth, Lexus Certified Pre-Owned Sales at Lexus On The Park, towards the eventual purchase of I had the real pleasure of meeting and working with Kevin Loth, Lexus Certified Pre-Owned Sales at Lexus On The Park, towards the eventual purchase of a Lexus Certified Pre-Owned 2015 RX350. From the very onset, Kevin was a well informed and client-centric professional who (smartly!) avoided any typical pressure tactics and “arm-twisting” strategies. Instead, to my very pleasant surprise, Kevin was very sensitive to my requirements and considerate of my budget restrictions and to my needs for explanations and clarifications. He also followed up with me without being an unwelcome burden, even wishing me well before and after for a speedy recovery from a (routine) medical procedure. Overall, I am happy that I concluded a win-win deal with Kevin, and his boss Sean Johnson, and wish to commend Kevin for his professionalism and client-centricity, and to offer an unbiased recommendation to those of you who may be looking for a new or pre-owned Lexus.” The only slightly negative comment is that the buffing of the car exterior was not of good quality, which deprived me of the expected "pride of ownership" feeling when I got delivery of an expensive car with far-less-than-acceptable-exterior quality. More

Regular Maintenance Service I arrived this morning without an appointment fir a maintenance service. Oil change, inspection and wash in 1.5 hours. As always, friendly, professi I arrived this morning without an appointment fir a maintenance service. Oil change, inspection and wash in 1.5 hours. As always, friendly, professional, exceptional service. More

Great customer service experience. Great service provided by Asif Mirza to get work done on my car. His pleasant demeanour and willingness to assist in every way possible was great. Great service provided by Asif Mirza to get work done on my car. His pleasant demeanour and willingness to assist in every way possible was great. More

Flat Tire Replacement I showed up unannounced with a blown tire. My car was serviced immediately, tire was replaced, car cleaned inside and out, within an hour. Service re I showed up unannounced with a blown tire. My car was serviced immediately, tire was replaced, car cleaned inside and out, within an hour. Service reps are very professional, polite and accommodating. I have never experienced less than excellent service at this dealership. More

First class service from beginning to the end We are a long time client of a different Lexus and Toyota dealer and we were just there for our son first Lexus. We were referred to Alexandrine who i We are a long time client of a different Lexus and Toyota dealer and we were just there for our son first Lexus. We were referred to Alexandrine who immediately greeted us and she was very friendly and courteous. The whole interaction with her was super pleasant and I didn’t feel any pressure. We ended up getting the NX for ourselves. Overall experience of the dealership and Alex is excellent. The service that we got was second to none. We will definitely be back for everything Lexus and car related stuff. More

Great dealership, supported by high end professional staff. -Ricky Lam was a great sales representative providing responses to our questions and taking much personal and professional time to ensure our automobi -Ricky Lam was a great sales representative providing responses to our questions and taking much personal and professional time to ensure our automobile sales questions and support needs were well explained and looked after. His follow ups were curteous and professional. -Anthony Trasmundi is a very effective, knowledgeable sales manager with strong customer and communication skills. He represents Lexus on the Park very professionally and is a strong sales support resource. He provides the dealership with a significant competitive advantage over others. More

excellent I WILL COME BACK TO THIS DEALERSHIP ANYTIME BECAUSE OF THE EXCELLENT SERVICE PROVIDED. tHE SALES REP.were courteous,friendly and went out of the way I WILL COME BACK TO THIS DEALERSHIP ANYTIME BECAUSE OF THE EXCELLENT SERVICE PROVIDED. tHE SALES REP.were courteous,friendly and went out of the way to help me feel relaxed and that my problems will be taken care of. More

Stephen De Silva Stephen was excellent to deal with and made us feel very comfortable and confident about our lease. Excellent experience overall. I would recommend Le Stephen was excellent to deal with and made us feel very comfortable and confident about our lease. Excellent experience overall. I would recommend Lexus on the Park to a friend. More

Thomas Homewood Thomas is the reason why I chose my new Lexus300 without even going to the Dealership. Honestly and Trust is what made me say Yes. He asked what I Thomas is the reason why I chose my new Lexus300 without even going to the Dealership. Honestly and Trust is what made me say Yes. He asked what I was looking for over an email and texted me pictures of what he thought I would like. Same evening after hours of his hard work I told him "sold". I had never stepped foot into On The Park. I bought it because I trusted Thomas knew exactly what I was looking for and I trusted Thomas with the best price. I went to the dealership to sign the papers. I didn't even want or need a test drive. All the staff from reception, finance, delivery and management were classy and efficient. I just love my car ! Thomas nailed it ! Thank you !! More