Lexus Of Edmonton

Awesome experience Just a few words about the pleasure of dealing with Lexus of Edmonton. We were in the market for a used RX 350 with Navigation and low Kms. When we ar Just a few words about the pleasure of dealing with Lexus of Edmonton. We were in the market for a used RX 350 with Navigation and low Kms. When we arrived we were greeted by a very polite and professional young man named Dave White. Dave showed us the Lexus in detail and at no time did we feel pressured to commit. We were happy with the price and options so after more discussions and dealings we purchased the RX. Everyone at this dealership went out of their way to make us feel welcome. Thanks Dave and thank you West Edmonton Lexus. Will not hesitate to recommend both Dave and dealership. More

preowned vehicle Purchased pre owned vehicle and had to cancel the deal once financing was approved. Both Geryald and Sabastian were very understanding and respectful Purchased pre owned vehicle and had to cancel the deal once financing was approved. Both Geryald and Sabastian were very understanding and respectful and refunded my money without trying to drag me through system. Will definitely go back to them to buy again More

Best Car Buying Experience My wife and I bought a used Lexus last year and were very impressed by the staff and vehicle at Lexus of Edmonton. We returned this year and spoke wit My wife and I bought a used Lexus last year and were very impressed by the staff and vehicle at Lexus of Edmonton. We returned this year and spoke with Jaryd Long who showed us a few vehicles and took us for test drives. Jared understood that we were going to wait a year and took the time to answer all our questions about the new vehicles. We went back after a month with new intentions of buying from Jaryd but picked his day off by mistake. Ethan Jackson conversed with Jaryd by phone and took over seamlessly. Thank you Ethan. My wife and I were impressed and bought the vehicle. Zack Carey did an excellent job as sales manager and guided us through the final paperwork without any hassle. We returned a few days later to pick up the vehicle and were met and congratulated by all three men. Very classy. We were escorted to the delivery centre where Laura Janke walked us through the entire vehicle and its features. She answered questions, synced our phones to the car and was extremely pleasant. I have bought two vehicles here and would do so again. More

Relaxing, Pampered Experience I was at the dealership on May 10 to get my tires changed and oil servicing done. I was greeted with a smile as I drove into the service entrance. I I was at the dealership on May 10 to get my tires changed and oil servicing done. I was greeted with a smile as I drove into the service entrance. I walked in to the building and was greeted by some more very friendly people. After leaving my information at the service desk, I was offered to help myself to coffee & a cinnamon bun or other beverage of my choice..which I did. I headed upstairs for my complimentary mani-pedi. Since I was 1/2 an hour early, I had to take advantage of the complimentary massage chair (whom I have named Julio) and who is now my main man! LOL The mani pedi was awesome. Ashton did a wonderful job! Just as the mani pedi was finished, a young gentlemen ( think Dean), came up to let me that my car was ready to go! WHAT! ALREADY??? I felt like I had a great "spa" experience. Reluctantly I had to go, however I was greeted with my freshly washed Lexus and felt GREAT! on my drive home. I always smile when I think of the service at this dealership! More

Excellent service Was at the dealership a couple weeks ago to have my summer tires installed. As usual everyone was very friendly and helpful. Well I was sitting in Was at the dealership a couple weeks ago to have my summer tires installed. As usual everyone was very friendly and helpful. Well I was sitting in the waiting room a staff member came in and asked if I would like water, then brought me a bottle. A few minutes later someone else asked if I would like a muffin and brought me one. Each person in the waiting room was acknowledged and asked if there was anything they wanted/needed !! We all buy vehicles so we can have good service and fewer headaches than the average person experiences with their vehicle. Anyone who is aware of how Lexus on 170 Street Edmonton treats their customers would never buy a vehicle anywhere else as long as they live !! More

The bar has been set. And it's pretty high! Other Luxury dealerships had better up their game! The outstanding level of service we encountered from Lexus of Edmonton befits the same high quality Other Luxury dealerships had better up their game! The outstanding level of service we encountered from Lexus of Edmonton befits the same high quality of the product they represent. From our first online sales contact with Carlos to the final wave from Jill and team as we drove away, it has been nothing but top-notch. Carlos has always been quick and thorough with his replies and this was very important since we live in Calgary so most of our correspondence had been via email and phone. We were always made to feel we were his number one priority and worked tirelessly with us to get the car and deal we wanted. We were then seamlessly transitioned to Cecilia for final financial arrangements which was completed efficiently and without any fuss. Jill and the delivery team continued the same attention to detail and outstanding customer service when preparing and presenting our "new" car. The Lexus of Edmonton experience has been nothing short of exceptional so far and we can, without hesitation, recommend this dealership to anyone looking for a unique and special car buying experience. More

Awesome dealership Would recommend this dealership and their product. Very accommodating. Wait time very short, loaner car was a bonus. Very helpful as need help pairin Would recommend this dealership and their product. Very accommodating. Wait time very short, loaner car was a bonus. Very helpful as need help pairing a phone. More

Buying experience easier than buying a burger First of all thanks to Carlos, Shannon and Jill for making this happen. Buying a car will be that easy i never knew. They made this look easier than b First of all thanks to Carlos, Shannon and Jill for making this happen. Buying a car will be that easy i never knew. They made this look easier than buying a burger. From getting a ride from home to getting into the car was very fast smooth and without any difficulties. They do registration for you as well by the time you finish your coffee. So i will really recommend everyone to get into there Lexus from Lexus of Edmonton. More

Purchasing Experience purchasing experience was exceptional and the professionalism was above what I expected. The guys know what they are doing and customer service was gr purchasing experience was exceptional and the professionalism was above what I expected. The guys know what they are doing and customer service was great. I'll like to thank Carlos Guevara ( Sales Manager),Cecilia Field ( ?Finance Director) and the magnificent ( Jen) delivery specialist. who has lots of in-depth knowledge about the cars. keep up the good work guys!!! More

First Time Purchaser - First Rate Experience! My wife and I purchased an RX 350 from Lexus of Edmonton and we were extremely impressed with the entire sales process with Carlos and highly recomme My wife and I purchased an RX 350 from Lexus of Edmonton and we were extremely impressed with the entire sales process with Carlos and highly recommend him to others. Terrific job Carlos. We also really appreciated Theresa's thorough demonstration of the vehicle before driving it home. More