
Lexus Of Edmonton
Edmonton, AB
Filter Reviews by Keyword
By Type
300 Reviews of Lexus Of Edmonton
Purchase of NX200 This was a definite experience like no other! I felt like royalty; from being welcomed at the door with a gentleman sporting an umbrella and ushering This was a definite experience like no other! I felt like royalty; from being welcomed at the door with a gentleman sporting an umbrella and ushering us in; to our salesman Steven who treated us like family; it was amazing! Everyone we dealt with were professional, knowledgeable and personable. I feel confident in not only the purchase of my vehicle but the service they offer after. Thank you Lexus of Edmonton!! More
Lexus Customer Service Experience We had the pleasure of dealing with Carlos for this transaction and he did not disappoint us, from our initial conversation to picking up the NX200 he We had the pleasure of dealing with Carlos for this transaction and he did not disappoint us, from our initial conversation to picking up the NX200 he was always available to answer all the questions we had. He is a no pressure sales professional who we would recomend anytime to anyone, There is one other person that we want to mention here, Laura my wife was impressed by her knowledge of the functions of the car, thanks a lot guys you both made our long drive back home much more enjoyable. More
Service is great Although no appointment, I have my Lexus checked Flat tire and oil change in Lexus of Edmonton. After that, they delivery a clean RX350 back to me. Th Although no appointment, I have my Lexus checked Flat tire and oil change in Lexus of Edmonton. After that, they delivery a clean RX350 back to me. Thanks! More
Great service My friend and I went into the Lexus dealership to have a look at the car I love. I had bad experience with another car dealership so I was skeptical My friend and I went into the Lexus dealership to have a look at the car I love. I had bad experience with another car dealership so I was skeptical about the salespersonsvthere. We were fortunate to have Sam to deal with us. He was very thorough in the information and he knows his product and numbers well. He is very honest in his dealings and very different from other car salesperson I had dealt with. Everything was upfront without hidden charges and you know exactly what decision to make. I bought the Lexus with much assurance and confidence without a doubt in my decision. Sam gives the best impression and performance of being helpful and professional. I would never go to another car salesperson except Sam. More
world class service just purchased my brand new RX 2017 from sales consultant named Mr carlos. G. highly talented, professional and friendly person.. treated us like a f just purchased my brand new RX 2017 from sales consultant named Mr carlos. G. highly talented, professional and friendly person.. treated us like a family and gave world class service.. my next car for my wife will be from lexus of edmonton... service they provided made me client for life and i will recommend every family member and friends to lexus of edm. Thanks everyone.. More
The Lexus Experience never disappoints! We had a great experience dealing with our sales consultant, Sam for our new vehicle purchase of the CT200h. He was friendly, approachable, profession We had a great experience dealing with our sales consultant, Sam for our new vehicle purchase of the CT200h. He was friendly, approachable, professional, hard working, straight forward and never pressured us into decision. Not only that, he helped advocate for the price we wanted - which is what we pretty much got! Rob helped complete our sales paperwork and was also friendly, approachable and great at his job. Laura, the product specialist, was super pleasant and nice and took us through a personalized tour of our new car when we were picking it up. Great work! Everyone at Lexus was professional and friendly, from the moment you walk in until you walk out. Doors are opened for you, drinks and food served. They make sure get the real "Lexus Experience" and it shows. As for the service department, I used them for the past 7 years with my previous IS 250 and have enjoyed the quick and accomodating service provided. More
Used car purchase We recently purchased a 2017 GS 350. Our sales rep, Deepak Jagpal, was very helpful with showing us all the vehicles's features, test drives, etc. I We recently purchased a 2017 GS 350. Our sales rep, Deepak Jagpal, was very helpful with showing us all the vehicles's features, test drives, etc. It was a very good experience and we are enjoying our car. More
Super Good. Any questions I had were answered. I would compare them to any super high end dealership.. Awesome. First class service. From everyone we dealt wi Any questions I had were answered. I would compare them to any super high end dealership.. Awesome. First class service. From everyone we dealt with there. No kidding. Very comfortable to work with as well. We were from out of town and they totally accomadated us. More
Fantastic experience! SALES VISIT - USED Consummate Professionals. I have recently bought an ES 350 from Henok Adhanom, and the process was both positive and pressu SALES VISIT - USED Consummate Professionals. I have recently bought an ES 350 from Henok Adhanom, and the process was both positive and pressure free. Everyone at the Lexus car dealership was very helpful and I feel confident that my purchase will continue to pay dividends: a quality vehicle purchase that will be augmented by continued excellent customer service. Specific to my claims of excellent customer service, I had received an unfortunate--and ill timed--door scratch only within a week of driving off the dealership car lot, but Henok had my scratched door fixed--at no charge--within 24 hours. In addition, Bailey Potter, one of the Lexus finance managers, also went above and beyond in making sure I was satisfied with my car purchase. Obviously, I clearly feel that my interactions with Lexus of Edmonton have been consistently positive. Once again, thank you to everyone at Lexus of Edmonton! Regards, Jason G. More
Amazing service and experience I recently purchased a vehicle from Alan and the experience was over and above my expectations. I had visited a few dealerships to shop around but non I recently purchased a vehicle from Alan and the experience was over and above my expectations. I had visited a few dealerships to shop around but none had come close to his level of professionalism and expertise. I highly recommend him and am sure to do business with him again in the future. More