Lexus Of Edmonton

Tire Trouble Hi showed up at my favorite Lexus dealership with my RX 350 on a flatbed tow truck. Had a nail in my side wall left rear tire and wouldn't hold air. A Hi showed up at my favorite Lexus dealership with my RX 350 on a flatbed tow truck. Had a nail in my side wall left rear tire and wouldn't hold air. Amy and the crew looked after the issue and I was outta there with a new tire in under an hour. More

Simply amazing I will keep this fairly short. But this dealership is so different from any I have ever been to before it's simply amazing. I think you have to actu I will keep this fairly short. But this dealership is so different from any I have ever been to before it's simply amazing. I think you have to actually visit to understand it fully and appreciate the amazing customer service. No hidden fees, none of he usual games I have experienced when buying a car. Complete pleasure. More

Excellent Service I am highly satisfied with service provided. Special thanks goes to Kerrilee Dollery for her valued customer relationship and service extended. I woul I am highly satisfied with service provided. Special thanks goes to Kerrilee Dollery for her valued customer relationship and service extended. I would also like to give A+ to Amy Robertson for her service extended. More

Terrific Service Advisor I recently brought my new Lexus in to the dealership to have body moulding installed and Lee in the Service dept. was terrific. She is knowledgeable, I recently brought my new Lexus in to the dealership to have body moulding installed and Lee in the Service dept. was terrific. She is knowledgeable, friendly and a real pleasure to deal with. More

Shanny When into the place pretty late (6:30 pm) just curious about Lexuz and was approach by Donovan Tordoff. He stay with us, help us, let us do a test dri When into the place pretty late (6:30 pm) just curious about Lexuz and was approach by Donovan Tordoff. He stay with us, help us, let us do a test drive of the car evevthou it was almost closing. Great service from Donovan, bought the car the next day. I was very please with Donovan's service. He even went above and beyond his service by coming to my house and help connect the garage door to the car. I recommend anyone looking for a new car to go to Lexuz of Edmonton. All of the staff, sale person, finance person will make you feel like family. Positive experience overall. Very please with Donovan and Eden. More

Change over To winter tires on their own rims The service staff noticed something was wrong when they pulled my winter rims out of storage. The tires were not on the rims and could not be found. T The service staff noticed something was wrong when they pulled my winter rims out of storage. The tires were not on the rims and could not be found. They told me right away and gave me a loaner for the afternoon while the corrected the problem. On my return they had brand new tires on the cas and were empathetic and very apologetic. The staff were very considerate and concerned. Mistakes can happen and it is what you do to correct them that makes you a star or dirt. Well done Lexus you did yourself proud! Sincerely, Jerry Kristjanson More

Top notch dealership I was directed to Lexus of Edmonton through a mutual friend of the dealerships owner, and the friend who directed me over has himself 6 dealerships. I was directed to Lexus of Edmonton through a mutual friend of the dealerships owner, and the friend who directed me over has himself 6 dealerships. But we could not find the vehicle we wanted through him, so this is how we ended up at Lexus of Edmonton. What can I say, from the minute we walked in, to the minute we are driving away in a Lexus was an “AMAZING” experience. From the owner (who give us a tour of the dealership, where they have an actual room for pedicures, a lounge with liquor, and snacks), to the AWSOME sales lady (Celeste) he hooked us up with, the finance team, and finally the drive away specialists they have. Would definitely recommend Lexus of Edmonton to anyone shopping for a vehicle to check them out before they make their final decision on a vehicle. More

Excellent service Service is performed as expected, on time and car is always very clean at pick up time. I appreciate the time spent going through the services perfor Service is performed as expected, on time and car is always very clean at pick up time. I appreciate the time spent going through the services performed. All of my concerns are taken seriuosly. Staff are very friendly and very helpful. More

First service This was the 1600 KM checkup on our RX350 , the staff were friendly, courteous and professional. They explained what would be done and the estimated t This was the 1600 KM checkup on our RX350 , the staff were friendly, courteous and professional. They explained what would be done and the estimated the time it would take. While I waited I purchased a cargo tray from Brad in the parts department, before I could ask he offered to have it installed in the vehicle for me. Overall It was an excellent experience, Thank you Lexus of Edmonton! More

Purchase of IS350 I just traded in my vehicle for a new Lexus and could not have asked for a better experience. Carlos was a great help during the whole process. I woul I just traded in my vehicle for a new Lexus and could not have asked for a better experience. Carlos was a great help during the whole process. I would wholeheartedly recommend him if you are looking to buy a new vehicle. Laura was a pleasure to deal with as well. She's their delivery specialist and was very thorough in going through the features of my new car (there are lots). All the staff were extremely courteous and professional. I will definitely be coming back for the Lexus experience. More