Koch Ford Lincoln

My wife and I went into Koch Ford looking for a newer pre-owned vehicle. We were quickly attended to by Jim Nourry who listened to our wish list and budget and showed us vehicles that met both. He was fr pre-owned vehicle. We were quickly attended to by Jim Nourry who listened to our wish list and budget and showed us vehicles that met both. He was friendly, helpful and patient. Never once did we feel pressured to buy and received a lot of helpful advice about car shopping in general from him. In the following days, Jim was available via text to answer any questions and was courteous each time we spoke with him. We ended up purchasing a vehicle elsewhere because we found a good deal, however we regret not choosing to give Koch Ford our business (mainly because of how impressed we were with Jim). More

Was planning on getting into a 2014 f-150 with the 5.0 needed a truck for work right away came in and took a recap 2013 Lariat loaded with ecco boost for a drive awesome fuel acconomy. I'm glad I did Kyd needed a truck for work right away came in and took a recap 2013 Lariat loaded with ecco boost for a drive awesome fuel acconomy. I'm glad I did Kyd and Darryl put me in the truck of my dreams. Thanks guys I really love it! Kyd is the guy to see! More

Great service. Would recommend to my friends and Co workers. Juri and Nancy a pleasure to deal with as this has been the second truck I have bought from them. workers. Juri and Nancy a pleasure to deal with as this has been the second truck I have bought from them. More

Chase was great to deal with and very helpful as he should be. My biggest complaint was the $499 documentation fee...I do not think this is fair for the consumer to pay! Plus there are numerous thing should be. My biggest complaint was the $499 documentation fee...I do not think this is fair for the consumer to pay! Plus there are numerous things on my bill of sale that I have no idea what they are for, "secure ride, anti theft, AMVIC". I signed the bill of sale so shame on me but I don't think I should be left with this bad taste in my mouth. More

Great service and very accommodating. Kelly is great at making sure my experience was great. JC was very friendly as well and I enjoyed my time with her. making sure my experience was great. JC was very friendly as well and I enjoyed my time with her. More

I was looking for a Fusion Hybrid and Kelly took the time to locate a car for me within the hour.. I had been to another Ford Dealer and they never got back to me as to whether they could find the car I req to locate a car for me within the hour.. I had been to another Ford Dealer and they never got back to me as to whether they could find the car I required or not. More

Our only complaint is that we paid for a new 2013 and received a vehicle with 1400 km on it and it smells faintly like someone smoked in it. Mr. Connick offered us a $400 gift card in lieu of the mileage received a vehicle with 1400 km on it and it smells faintly like someone smoked in it. Mr. Connick offered us a $400 gift card in lieu of the mileage and recorded the service and warranty to commence at 1400 km. Mr. Connick was not aware of the mileage on the vehicle until it arrived (from Calgary) or that it was driven from Calgary (not shipped). He told us about this when we went to pick up our (new) vehicle. Mr. Connick is very helpful, knowledgeable and pleasant and we do indeed like the vehicle. More

It was a good experience and I liked the service. In future I shall prefer Koch ford before considering any other dealership. Keep up the good work. future I shall prefer Koch ford before considering any other dealership. Keep up the good work. More

Leon and Dax were very patient with us for over two months. When it came down to buying a new F150 Leon was very informative and went far and beyond with Dax to provide us all the information we requir months. When it came down to buying a new F150 Leon was very informative and went far and beyond with Dax to provide us all the information we required in purchasing our new truck. In the end it was a great pleasing experience and would recommend anyone to go to Koch Ford as their sales staff exceeded all expectations. Ricardo and Kay Butler More

Being my first time buying a new vehicle all I had known going into it was from the relative horror stories I had heard from friends and family. I thought that it would be a lengthy, adversarial process whe going into it was from the relative horror stories I had heard from friends and family. I thought that it would be a lengthy, adversarial process where you had to bargain tooth and nail for everything from upgrades to price. I was extremely surprised and overjoyed to find out this was not the case. Upon first talking with Juri, he came across as very friendly and easy to talk to. He asked me what I was looking for and I knew that I specifically wanted a white F150 with a SuperCrew Cab and that I wanted Sync with MyFord Touch. The only other question he had to ask me was what length of box I wanted and with that he informed me he would check what he had available and would have prices back to me in a few hours. True to his word, he had a price ready for me in a couple hours with exactly the specifications that I had asked for. Having driven many F150's for work, I had bypassed requesting a test drive and had him send over the required documentation to seal the deal. Upon his recommendation, I also had the dealership install a box liner and a Truxedo tonneau cover - the Truxedo was suggested based upon it's sleek styling, versatility and ease of use (plus the fact that it would keep me from having to shovel snow out of the back of my box!). In total, the whole process of purchasing a new truck took maybe 4 or 5 hours without me having to leave my office at a price that I haven't heard of any other dealers being even remotely close to. When I arrived at the dealership, Leanne and Juri had all the required paperwork ready to go and the truck was waiting for me fresh out of the detailing shop. Maybe 15 minutes of paperwork and I was on my way, happy as could be. It's now been just under a month of having the new truck and after having put 5,000 km on it in the first month I can say I'm absolutely in love with it. The fuel economy of the ecoboost engine has legitimately surprised me, rivaling friends much smaller vehicles, and it's not even fully broken in yet while having been driven almost exclusively in 4x4. Juri's recommendation for the Truxedo tonneau cover has been amazing as well - I have had absolutely zero issues with it whether it be driving in freezing sleet conditions on the west coast or dealing with the -30 and below in the prairies - it has stayed flexible and easy to use without requiring assistance. It also has the added benefit of rolling much smaller than competing tonneau covers. Back to the quality of the truck, I have not had access to power for the duration of the cold snap but it hasn't mattered - the engine has not had any issues starting even during the cold snap. I'm actually looking forward to my first maintenance coming up soon - if it's anything like the service I received in the sales department, I'm sure to be leaving with nothing but smiles. More