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Koch Ford Lincoln

Edmonton, AB

4.8
670 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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670 Reviews of Koch Ford Lincoln

July 01, 2015

Excellent in every aspect. I have really enjoyed dealing with Mr. Jayme Fritz... He is in my a very professional sales men and helpful in answering all my question... Also Mr.R More

by f150ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Robert Mahoney, Jayme Fritz
Jul 20, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that we helped you. Please feel free to ask for Jayme when you come in next – it would be his pleasure to thank you again in person

June 26, 2015

Wonderful experience with excellent service Different experience from other disappointing car dealers, I felt that it was great experience with Koch team. Consistantly, service was professional More

by Joyjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vanderweide, Shelley Connick, Kyd Connick
Jul 20, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that we helped you. We greatly appreciate that you would recommend us! Thank you from all of us at Koch.

June 26, 2015

2015 platinum dually I had purchased 2 trucks prior from local Ford dealership. Koch was much better to deal with than Windsor Ford. Look forward to the next purchase More

by Nickstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Shelly Posey
Jul 20, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that we helped you. Please feel free to ask for Jeremy and Shelly when you come in next – it would be their pleasure to thank you again in person.

June 25, 2015

WOW.... AMAZING SERVICE RAVE..... we recently bought a new 2014 ford pick up at KOCH. and after hanging a tree air freshener on the dash we realized that it actually started More

by so happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
terry peck and Robyn Fraser
Jul 20, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that we helped you. Please feel free to ask for me when you come in next – it would be our pleasure to thank you again in person. Enjoy your truck and dash! Glad we could help!

June 25, 2015

Great experience It was nice being able to go into a no pressure dealership talking to a salesmen who actually knew more about the truck I wanted than I did! Going on More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly from finance , Chase Flatekval
Jul 20, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that we helped you. Please feel free to ask for Chase when you come in next – it would be his pleasure to thank you again in person.

June 18, 2015

Painless and In order for me to take on higher paying work I required a vehicle. Because I earned so little no one wanted to give me a car. Catch 22 eh. In good f More

by SoFocused
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Fritz, Patrick Watson
Jun 22, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that Jayme and Pat helped you. Please feel free to ask for me when you come in next – it would be our pleasure to thank you again in person.

June 10, 2015

Excellent Service Even From a Distance Contacted Koch hoping to get a deal on last year's model F150. Even from a distance, they found what I was looking for and made every necessary arran More

by TC123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Hamid, Greg Campbell, Shelly in Finance., Dax Stuckey
Jun 22, 2015 -

Koch Ford Lincoln responded

I wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that our service helped you. Please feel free to ask for me when you come in next – it would be our pleasure to thank you again in person. Thank for traveling to us, we appreciate your business!

June 09, 2015

Couldn't ask for a better experience TWICE I bought my fusion from Koch back in 2010 and they were great, so when my girlfriend was in the market for a new car I brought her to Koch to check ou More

by northernice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Jun 22, 2015 -

Koch Ford Lincoln responded

I wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that our service helped you. Please feel free to ask for me when you come in next – it would be our pleasure to thank you again in person.

June 04, 2015

What the car buying experience should be I contacted Koch when i learned that I needed to replace my work truck due to an expensive repair. I was in a bind and needed help. I'm from Calgary a More

by Justin Knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Mahoney, Jayme Fritz
Jun 22, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your feedback with us, I have shared your review with the staff. We are excited that you had a great experience, as we want all of our customers to leave cared for. We stand behind the quality of service we provide. Please feel free to reach out to us at anytime. Thank you, Koch Ford Team

June 04, 2015

Easy going and profetional Bret was easy to deal with and in no way trying to "sell" me anything. I felt like he was just helpful in getting me what I wanted. I feel like I made More

by Tbernes82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey, Brett Walker, Patrick Watson
Jun 22, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your feedback with us, I have shared your review with the staff. We are excited that you had a great experience, as we want all of our customers to leave cared for. We stand behind the quality of service we provide. Please feel free to reach out to us at anytime. Thank you, Koch Ford Team

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