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Koch Ford Lincoln
Edmonton, AB
670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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670 Reviews of Koch Ford Lincoln
August 25, 2015
2015 Lincoln MKC Super accommodating and was able to work with me and fix previous issues from another ford dealer. Was super impressed with everything. Kelly is the b Super accommodating and was able to work with me and fix previous issues from another ford dealer. Was super impressed with everything. Kelly is the best! Appreciate everything Koch Ford Lincoln has done for me! More
by evanwyk91
Employees Worked With
Kelly Dakus, Shelly Posey
August 11, 2015
Poor service , over priced parts and service Before any work is done , $219 diagnostic fee . Get a plane jane key cut and programmed to your truck . plane basic key . $170 150 hourly shop rate Before any work is done , $219 diagnostic fee . Get a plane jane key cut and programmed to your truck . plane basic key . $170 150 hourly shop rate . The usual scam " Shop supplies" $80 Does a couple rags and electrical tape cost 80 bucks . I highly doubt it . Look around other places, unless you love handing money out hand over fist. They didn't even put the fuse cover back on my fuse panel , They drove my truck around to me with the Emergency brake on and the big red light on the dash lit up. They do they courtesy check over of your vehicle and make a list of things that need to be fixed . I just had bought the truck used and took it to Mr lube for an oil change.They check the rear diff and the previous own looked like they never changed the rear diff and ford didn't even catch this . For what it costs take it to a family owned business . More
by hb27876
Employees Worked With
Blair Martin
July 28, 2015
Purchase of 2015 Lincoln Navigator The customer service was excellent, everyone was very professional and accommodating to any requests we had. We are very happy and excited about our The customer service was excellent, everyone was very professional and accommodating to any requests we had. We are very happy and excited about our new vehicle. More
by WayneM
Employees Worked With
Kelly Dakus, Patrick Watson
July 26, 2015
Purchase of new 2015 Ford Explorer Sport My recent purchase of the 2015 Ford Explorer Sport was GREAT! From my sales rep to the general manager everyone was friendly and helpful while going t My recent purchase of the 2015 Ford Explorer Sport was GREAT! From my sales rep to the general manager everyone was friendly and helpful while going through the process of buying my new vehicle. It was by far the best experience I have ever had at a dealership and will be recommending this dealership to all my friends and family!!! More
by lola2015
Employees Worked With
Rob in Finance!!!, Shelly Posey, Darryl Brouse
July 21, 2015
Awesome experience they gave us the best service we have ever received from any dealer. Very professional and friendly would highly recommend them to anyone is intereste they gave us the best service we have ever received from any dealer. Very professional and friendly would highly recommend them to anyone is interested in a new vehicle. More
by snowbalz.rt
Employees Worked With
Reza hamid , Darryl Brouse
July 20, 2015
Purchase of new 2015 Lincoln MKX My recent purchase of the 2015 Lincoln MKX was stress free and enjoyable. Everyone was very friendly and helpful in my decision to purchase this vehi My recent purchase of the 2015 Lincoln MKX was stress free and enjoyable. Everyone was very friendly and helpful in my decision to purchase this vehicle and very accommodating with issues that arose with my transfer of plate. I love the vehicle! More
by jfc
Employees Worked With
Tom Vanderweide, Kyd Connick
July 08, 2015
Koch really redeemed themselves I must say the first and second experience i had with this dealership was problematic at best, i decided to give them one last shot and to be honest i I must say the first and second experience i had with this dealership was problematic at best, i decided to give them one last shot and to be honest i was not hopeful. however, i left with a new F250 platinum. with no regrets and im writing this a month after the fact. I explained the situation and the team went above and beyond to satisfy me. More
by neilb
Employees Worked With
Dax Stuckey, Shelly Posey, Chase Flatekval
July 07, 2015
2015 edge Good experience in dealing with all the staff. Very friendly to deal with. Things happened when they were suppose too. Highly recommended to others Good experience in dealing with all the staff. Very friendly to deal with. Things happened when they were suppose too. Highly recommended to others. Everything went well. More
by Werty
Employees Worked With
Rob Mahoney, Dax Stuckey, Shelly Posey, Chase Flatekval
July 06, 2015
Tim Heinze and his staff are the reason why I deal with Koch I have absolutely nothing bad to say about any of my experiences with Koch. Tim Heinze and his crew always make sure I'm satisfied and go above and be I have absolutely nothing bad to say about any of my experiences with Koch. Tim Heinze and his crew always make sure I'm satisfied and go above and beyond his duty to make sure I have everything I need and in the timeframe I need it! I will always go back there because of the supreme quality of service I recieve. More
by Funkypetalsshwdpk
Employees Worked With
Tim Heinze
July 02, 2015
Brittany Augusto Brittany was wonderful to deal with! She spent lots of time with me, I never once felt she was pressuring me to move on, and she went beyond the cal Brittany was wonderful to deal with! She spent lots of time with me, I never once felt she was pressuring me to move on, and she went beyond the call of duty to meet with us on her time off to finish the deal. I would recommend her to my contacts for sure! More
by Mike
Employees Worked With
Brittany Augusto
