Kia Richmond

This group is awesome team! This dealership is excellent on all fronts. We enjoyed the entire car-buying experience! Each member of the staff was warm, friendly and patient. Our This dealership is excellent on all fronts. We enjoyed the entire car-buying experience! Each member of the staff was warm, friendly and patient. Our sales advisor Jenny Eliazian was so engaging from the minute we walked through the door; making us feel relaxed and comfortable with her warmth and good humor. Operations manager Mario Acevedo was honest and forthright throughout the negotiation process. From the handshake to the final signing of the papers, this group instilled a confidence in the decision we made with mnimum pressure. They all made us feel that we are now a part of the Kia Richmond Family. Thank you so much, Jenny, Mario, Andrew, Jennifer and all the service staff who helped prep our brand new vehicle that we happily drove off the lot this evening! We wish you all much success. More

Can't recommend this dealer enough! From all the dealers we looked around at in pursuit of our new car, none made us feel more welcome then KIA Richmond. The staff was extremely friendl From all the dealers we looked around at in pursuit of our new car, none made us feel more welcome then KIA Richmond. The staff was extremely friendly and helpful. I spent time on 3 separate days checking out the various options and test drivering different models and never once did I feel pressured into a deal or made to feel uncomfortable. I was encouraged to explore all options to make sure I'm happy. I will be looking forward to my return visits for servicing, car washes etc. I would only feel confident recommending this dealership to friends and for my future car purchases this will be where I go. All staff was amazing but a special thank you goes out to Jenny, Patrick, and Mario! More

My first car I had the best experience! The staff was so incredibly friendly, and welcoming! They took such good care of me in helping me understand the process. I I had the best experience! The staff was so incredibly friendly, and welcoming! They took such good care of me in helping me understand the process. I would totally recommend these guys to anyone. My sales lady was such a pleasure to deal with, making this nerve racking experience a breeze! Thanks again team! More

Great customer service! Pat Fathers delivered excellent customer service. He was very open to suggestions, relaxed, friendly, and applied no pressure into buying a car. He Pat Fathers delivered excellent customer service. He was very open to suggestions, relaxed, friendly, and applied no pressure into buying a car. He works hard at finding you the perfect car and abides to the rule that he will not sell you a car you don't love. Thanks! More

awseome team Very cheerful , professional and dynamic. Genuine interest in helping and satisfying my need and did everything possible to address my concerns and m Very cheerful , professional and dynamic. Genuine interest in helping and satisfying my need and did everything possible to address my concerns and meet my demands. More

Great experience! Definitely recommend to anyone! My husband and myself had been looking at the Sorento for a couple of years. We went in to Richmond Kia shortly after Christmas and were immediately My husband and myself had been looking at the Sorento for a couple of years. We went in to Richmond Kia shortly after Christmas and were immediately greeted and made to feel welcome. We ended up purchasing a new Sorento through Patrick. Patrick was friendly, informative, and assuring. He definitely was the reason why we decided to make the purchase that day. I have been raving about Patrick and the rest of the Kia team since we were there. Thank you to Kia Richmond for your great customer service. You guys are all amazing!!! More

Thanks Patrick! Great service! They are the friendliest dealer of the many I visited, by far. They help me to get my fist car in Canada. Even when my case was very special they went They are the friendliest dealer of the many I visited, by far. They help me to get my fist car in Canada. Even when my case was very special they went the extra mile. And the perks are great! More

Good car buying experience From the very start Jenny was really very responsive and made us feel welcome in the dealership. She made sure all of our questions were answered and From the very start Jenny was really very responsive and made us feel welcome in the dealership. She made sure all of our questions were answered and tried her best to get everything work out for us. It was a pleasure to deal with Jenny. Even after sale Jenny followed up to check if everything is ok with new car. She is still very responsive for any query I have. But overall a very wonderful experience and I would definitely recommend this dealership to all. Keep it up guys. More

No buyers remorse here. Normally I do not enjoy shopping for for vehicles , however dealing with the team at richmond Kia has changed my perspective in a good way . As a prof Normally I do not enjoy shopping for for vehicles , however dealing with the team at richmond Kia has changed my perspective in a good way . As a professional salesperson myself, I appreciate it when a sales person is honest enough to admit when they don't know the answer to a question but will find out for me .That is exactly what Patrick did . He was also patient and never pushy over the course of my research on the Kia brand along with other brands I was considering . When it came to the final numbers I had done my homework and had a pretty good idea of a fair price for a new Sorento . When I met with Mario I asked that all the numbers be transparent and he obliged .I could see that I was getting a fair deal on the car. I understand that companies have to make money to stay in business and I fell confident that it was a win win for both parties . They were fair on our trade in . All the staff we encountered were friendly and pleasant . I will be recommending Patrick and Mario at Kia Richmond to all of my friends and clients interested in a new car . Love driving my my new Sorento SX + and no buyers remorse . Thanks again. Hope the service department is as good to deal with as the sales staff . More

It was a pleasure to deal with PATRICK ! PATRICK BATYCKI the salesman who worked with me was awesome! I can't say enough good about him. Very knowledgeable, professional,patient kind and sinc PATRICK BATYCKI the salesman who worked with me was awesome! I can't say enough good about him. Very knowledgeable, professional,patient kind and sincere. I strongly recommend him & this dealership. More