Kia Richmond

Try to help you get what you really want. First time purchasing the car, and everything from visiting to test drive to contract to driving the car home was completed in 4 days. Although there First time purchasing the car, and everything from visiting to test drive to contract to driving the car home was completed in 4 days. Although there was an issue with the new car, Patrick tried hard to find a way to compensate that. Patrick is pleasant to deal with, knows what he's doing and follows up whenever appropriate. Andrewin in Finance was very helpful and went beyond his duties as well. More

Best service ever. Phoned the Service Department late Saturday afternoon to ask for help with a shattered driver's window. Was informed by Harry that if we could get t Phoned the Service Department late Saturday afternoon to ask for help with a shattered driver's window. Was informed by Harry that if we could get there before 6 pm he could help us out by putting the 2015 Kia Soul in their shop over the weekend to protect it and would arrange for a loaner. I should mention, it was raining heavily? We mentioned it would be impossible to make it in time so he offered his personal cellular number. and said to call him at home and he would meet us at the Service Centre on Sunday even though it was closed and it was his day off. We called Sunday noon, he met us and made arrangements for the car to be repaired on Monday and gave us a choice of loaner to use. When we mentioned there were a couple of little scratches here and there and we needed a little touch-up paint bottle he offered to do it for us. He was more than accommodating and most affable. What a great ambassador for this dealership and brand. I'd buy my next vehicle and definitely will get all my service work done at Richmond Kia. Thank you Harry. More

Great smooth experience. Called the dealership about a different car which was not available anymore. Jenny E called me back right away to explore what I was looking for and Called the dealership about a different car which was not available anymore. Jenny E called me back right away to explore what I was looking for and met with me promptly. She helped me decide what car would work best for me. She was very frendly, genuine and attentive to my needs and priorities. Got a 2012 Kia Optima. She also made sure the rest of the process ,including the finance and getting a good deal was seamless. The service was consistent throughout the dealership. Great job Jenny!!! More

Awesome experience for a first time car buyer. After looking for my first car for several months, I came across Kia Richmond's posting for the car I was looking for by chance. I went there on a whi After looking for my first car for several months, I came across Kia Richmond's posting for the car I was looking for by chance. I went there on a whim and it was by far the best experience I had had thus far. I had looked at 3 other 2008 Volkswagen Golf's, and this one was by far in the best condition. The people I associated with at Kia Richmond were very friendly, accommodating, transparent and I felt the most at ease here than any of the other dealerships or private sales I had been to. Over all, it was a very pleasant experience, and I'm glad that I found the right place and the right people to help me find what I wanted. More

Got a great vehicle from great people Needed to downsize my mom's gas guzzling SUV for a practical hatchback, Jenny in particular was very helpful and had a great attitude and personality. Needed to downsize my mom's gas guzzling SUV for a practical hatchback, Jenny in particular was very helpful and had a great attitude and personality. The trade-in value I received for her SUV was fair and I was very happy with the result. Mario went above and beyond to give a great price and provided excellent service. I would recommend Jenny and Mario to anyone wanting a new or used vehicle. More

Buying a car from KIA Richmond, BC The first impression in this dealership is the friendly and cooperative employees which make you feel comfortable to do business with them. Specially The first impression in this dealership is the friendly and cooperative employees which make you feel comfortable to do business with them. Specially Jenny who helped us a lot to find a good match for our expectations, she also is so lively and energetic trying her best to make the customer happy. We also appreciate Ken's efforts to find us a suitable car according to our budget, he is such a nice man with good experience and knowledge in his job. More

Good Cars, Good People, Good Experience Discovered Kia vehicle quality a few years ago... but the dealership experience wasn't as good as the cars... But so far Kia Richmond is as good as Discovered Kia vehicle quality a few years ago... but the dealership experience wasn't as good as the cars... But so far Kia Richmond is as good as the hardware. Patrick was a pleasure to deal with and very helpful. 5 Stars More

Easy, not pushy. great first time buying experience It was my First time buying a car. Kia richmond was fast to respond and manager mario (who is also hilarious and amazingly supportive) sent me to deal It was my First time buying a car. Kia richmond was fast to respond and manager mario (who is also hilarious and amazingly supportive) sent me to deal with Patrick. He was AMAZING. smart, knowledgeable, funny and best of all not pushy at all and very down to earth. I had a blast with him and appreciated his honesty. There was never a time I felt pressure to buy and he really listened to me and didn't try to convince me to buy something I didn't want. He respected my requests and allowed me to have all the time I needed. If you ever go to kia richmond, go find Patrick. He's great. I have never felt so comfortable. More

Amazing staff!! Kia richmond makes car shopping an enjoyable experience. I spent many hours with Jenny and her manager Ken. They both were extremely helpful, patient Kia richmond makes car shopping an enjoyable experience. I spent many hours with Jenny and her manager Ken. They both were extremely helpful, patient and a very funny and friendly bunch! Knowledgable group of people who answered all of questions and concerns. Felt comfortable the entire time and would definitely go back. Thank you both! More

Excellent The Kia staff was very friendly and helpful. Especially Andrew who kept me informed throughout the purchasing process! I'm super happy with my new car The Kia staff was very friendly and helpful. Especially Andrew who kept me informed throughout the purchasing process! I'm super happy with my new car. More