Kia Richmond

Great sales and Great Service I went in with the car in mind that I was looking for even though it wasn't a Kia. The salesman tracked it down for me, gave me a great price (within I went in with the car in mind that I was looking for even though it wasn't a Kia. The salesman tracked it down for me, gave me a great price (within my budget), and then followed up when a couple hiccups happened along the way. The service department took care of the issues and made it the great car I was looking for. At a 3 month follow up appointment the sales manager, Scott Conrad, said no we can do better than that and helped with the repair of all the dings in the front end, the side, and the total rear bumper. NOW THAT takes this dealership WAY OVER THE TOP!!! Thank you Scott!! Thank you Kia for the WOW factor!! More

Bad inhouse service I bought my 2014 Kia soul for sevice 2 mth ago, after the service i found they made my 4 tires pressure more than 50 psi, normally tire pressure shoul I bought my 2014 Kia soul for sevice 2 mth ago, after the service i found they made my 4 tires pressure more than 50 psi, normally tire pressure should be around 33 ~ 35 psi. I sent so many email to Kia Richmond dealership and Kia canada and Kia Korea. But nobody reply my email and complain. So diaappointed. Waste money for the inhouse service! More

Best Kia dealer in the Lower Mainland If you're looking to buy a car, this is the place... especially if you love the Kia - this is the best Kia dealership to go to out of them all. (unli If you're looking to buy a car, this is the place... especially if you love the Kia - this is the best Kia dealership to go to out of them all. (unlike the Surrey and Langley locations) Ask for Charles - he will take good care of you and give you honest, genuine, excellent service. More

Great experience in the Richmond Kia. Staff at the Kia is very friendly and helpful. They are very knowledgeable and willing to answer any questions about the car. We don't have any proble Staff at the Kia is very friendly and helpful. They are very knowledgeable and willing to answer any questions about the car. We don't have any problem to refer our friends to Kia. More

BEST WAY TO END 2015! WORST WAY TO START 2016. Both Patrick and Ken were amazing and extremely helpful every step of the way, they even stayed late on New Year's Eve to get everything done and dust Both Patrick and Ken were amazing and extremely helpful every step of the way, they even stayed late on New Year's Eve to get everything done and dusted for me to have my new car for the end of the holiday season. I cannot thank you guys enough! I look forward to coming in and saying hi when I bring my car in for her oil changes and servicing :) Unfortunately, I have to edit my review. First of all, both Ken and Patrick have mysteriously disappeared from this dealership, which is very unfortunate as they were amazing. Second, I am about due for an oil change and am TERRIFIED to bring my car back to this dealership. Part of the sale with my vehicle was that I am to receive free life time oil change service but after 5 months of dealing with the fallout that this purchase has been, as well as talking with others who have been burned by him, so long as Mario Acevedo is involved with this place, my trust in this dealership is zero. I guess in a way, Kia Richmond wins. They won't have to own up to and provide the free life time oil changes on my car as I would rather pay another dealership to provide the service than risk having that xxxxxxx anywhere near my vehicle. More

NEEDS TO GET IT TOGETHER!! Dealt with this dealership a number of times..... PREVIOUSLY was very happy with costumer service. Months ago I left a very happy review of Sales Jenn Dealt with this dealership a number of times..... PREVIOUSLY was very happy with costumer service. Months ago I left a very happy review of Sales Jenny and Manager Ken who are no longer at this dealership. Since new manager Mario has stepped in, it has been a unpleasant experience. Didn't once follow up with actions he said he would take or return countless calls and messages left for him. He is unorganized and unexperienced. Due to this painful experience, I won't be dealing with this dealership anymore and I wouldn't recommend it to anyone. More

The best dealer in Richmond absolutely They won't let you go from the store,until you are hundred percent happy and satisfy,I suggest every one to go there please They won't let you go from the store,until you are hundred percent happy and satisfy,I suggest every one to go there please More

Love my new Kia It was my first time buying a new car and I couldn't have asked for a better sales person. Charles was amazing, smart and knowledgeable. Along with Ma It was my first time buying a new car and I couldn't have asked for a better sales person. Charles was amazing, smart and knowledgeable. Along with Mario they went above and beyond to give me great price and excellent service. Love my New Kia More

Great experience Mario is one of the most trustworthy people that I come across in my dealership experience''s over the years and Harry in service is right on the ball Mario is one of the most trustworthy people that I come across in my dealership experience''s over the years and Harry in service is right on the ball when I have a question or concern about my truck I recommend Kia Richmond great people great service??Mike Guidotti More

good services than other shop tream work.smile,experince.meet the requirements of the guest.reasonable price. PDI clear procedures. satisfactory recovery price of used cars. i tream work.smile,experince.meet the requirements of the guest.reasonable price. PDI clear procedures. satisfactory recovery price of used cars. i will introduce to friend. More