Kia Richmond

Fantastic experience Buying a car is a challenge for everyone. When I went to the Kia Richmond at 5660 Minoru Blvd, I didn't have any idea about the car I wanted to buy. I Buying a car is a challenge for everyone. When I went to the Kia Richmond at 5660 Minoru Blvd, I didn't have any idea about the car I wanted to buy. I was not also sure to buy it from the Kia Richmond because I live in Burnaby and the dealer ship was so far from my home. In the beginning, I met Jacob who provided me a good general information about the brand. After choosing the car model, we talked about the price. We reached to a reasonable price thanks for Jacob's politeness and professionalism in his job. After this good deal, I met Aidin who was realy friendly and he gave me a special offer of lifetime filter,oil change service. It was a good experience for me because not only I got my preferable car but also I met two good persons who were helpful to lead me to do a good decision for choosing the car. Certainly, I will encourage my friends and other people to go to the Kia Richmond because the employees know how to treat people professionally. More

Great Service When we first visited the dealer, we were not familiar with this brand. However, Aidin Zare, the sales manager, Andrew, the Finance Manager, and Jacob When we first visited the dealer, we were not familiar with this brand. However, Aidin Zare, the sales manager, Andrew, the Finance Manager, and Jacob, all explained the details very thorougly and he was very helpful and friendly in anwsering our questions. We evetually bought Soul and we are very satisified with the new car. More

Great place to look for quality Kia used car I went into the Kia Richmond at 5660 Minoru Blvd, Richmond location by accident. I was going to look for another salesman but gone into this location I went into the Kia Richmond at 5660 Minoru Blvd, Richmond location by accident. I was going to look for another salesman but gone into this location. I have done some research before I came in so I know my budget and the model (2013 Sportage). Hoping I can have the car I want and the price I am willing to pay. Henry Bagheri is the salesperson who has a great smile and willing to make the sales happen. The manager Aidin Zare is listening to the customer (Budget) and willing to make the deal. Both of them are trying very hard to get the car at the right price for me within 3 hours. My 2013 Sportage is not perfect on the exterior but great mileage runs smooth and did its job right. Finance manager Andrew Huang impressed me with his honesty, respectful and explain in details about the insurance I purchase and smooth transfer of the car title within 30 minutes. Thanks Team Great job May More

Very enjoyable buying experience,. From the time we walked inti the dealership we were impressed. Kyrin (salesperson) took our information and got an approximate price that we were goi From the time we walked inti the dealership we were impressed. Kyrin (salesperson) took our information and got an approximate price that we were going to spend. We did do our homework and had a good idea of what would constitute a good deal. Kylie then introduced us to the sales manager (Aidin) and he started the negotiations. He explained the pricing, the rebates, dealer discounts and came up with a great price. We have to say that instead of a tramautic experience in buying a car, these two made it a most enjoyable one. One thing that we found better than the other dealers is that the sales person didn't go back and forth to the sales manager to get approval. Dealing direct with the sales manager is a much better way to do business. Hats off to these two,great job! Mieke & Hal More

Great sales and Great Service I went in with the car in mind that I was looking for even though it wasn't a Kia. The salesman tracked it down for me, gave me a great price (within I went in with the car in mind that I was looking for even though it wasn't a Kia. The salesman tracked it down for me, gave me a great price (within my budget), and then followed up when a couple hiccups happened along the way. The service department took care of the issues and made it the great car I was looking for. At a 3 month follow up appointment the sales manager, Scott Conrad, said no we can do better than that and helped with the repair of all the dings in the front end, the side, and the total rear bumper. NOW THAT takes this dealership WAY OVER THE TOP!!! Thank you Scott!! Thank you Kia for the WOW factor!! More

Bad inhouse service I bought my 2014 Kia soul for sevice 2 mth ago, after the service i found they made my 4 tires pressure more than 50 psi, normally tire pressure shoul I bought my 2014 Kia soul for sevice 2 mth ago, after the service i found they made my 4 tires pressure more than 50 psi, normally tire pressure should be around 33 ~ 35 psi. I sent so many email to Kia Richmond dealership and Kia canada and Kia Korea. But nobody reply my email and complain. So diaappointed. Waste money for the inhouse service! More

Best Kia dealer in the Lower Mainland If you're looking to buy a car, this is the place... especially if you love the Kia - this is the best Kia dealership to go to out of them all. (unli If you're looking to buy a car, this is the place... especially if you love the Kia - this is the best Kia dealership to go to out of them all. (unlike the Surrey and Langley locations) Ask for Charles - he will take good care of you and give you honest, genuine, excellent service. More

Great experience in the Richmond Kia. Staff at the Kia is very friendly and helpful. They are very knowledgeable and willing to answer any questions about the car. We don't have any proble Staff at the Kia is very friendly and helpful. They are very knowledgeable and willing to answer any questions about the car. We don't have any problem to refer our friends to Kia. More

BEST WAY TO END 2015! WORST WAY TO START 2016. Both Patrick and Ken were amazing and extremely helpful every step of the way, they even stayed late on New Year's Eve to get everything done and dust Both Patrick and Ken were amazing and extremely helpful every step of the way, they even stayed late on New Year's Eve to get everything done and dusted for me to have my new car for the end of the holiday season. I cannot thank you guys enough! I look forward to coming in and saying hi when I bring my car in for her oil changes and servicing :) Unfortunately, I have to edit my review. First of all, both Ken and Patrick have mysteriously disappeared from this dealership, which is very unfortunate as they were amazing. Second, I am about due for an oil change and am TERRIFIED to bring my car back to this dealership. Part of the sale with my vehicle was that I am to receive free life time oil change service but after 5 months of dealing with the fallout that this purchase has been, as well as talking with others who have been burned by him, so long as Mario Acevedo is involved with this place, my trust in this dealership is zero. I guess in a way, Kia Richmond wins. They won't have to own up to and provide the free life time oil changes on my car as I would rather pay another dealership to provide the service than risk having that xxxxxxx anywhere near my vehicle. More

NEEDS TO GET IT TOGETHER!! Dealt with this dealership a number of times..... PREVIOUSLY was very happy with costumer service. Months ago I left a very happy review of Sales Jenn Dealt with this dealership a number of times..... PREVIOUSLY was very happy with costumer service. Months ago I left a very happy review of Sales Jenny and Manager Ken who are no longer at this dealership. Since new manager Mario has stepped in, it has been a unpleasant experience. Didn't once follow up with actions he said he would take or return countless calls and messages left for him. He is unorganized and unexperienced. Due to this painful experience, I won't be dealing with this dealership anymore and I wouldn't recommend it to anyone. More