Kia Richmond

2017 Kia Sorento EX We were personally contacted by Aidin Zare and he not only assisted us on our choice, but gave us a fair price and ensured that everything was in orde We were personally contacted by Aidin Zare and he not only assisted us on our choice, but gave us a fair price and ensured that everything was in order before the sale was finalized. He introduced us to the General Manager, Tom Richardson, Andrew Huang, business manager, Tony Wong, Service manager and last, but not least, Michael He, product advisor, who went over all of the features and answered all questions about the car. All of the personnel were exceptionally courteous, personable and very professional. All in all, a good experience! More

Aidin is a Rock Star! I was in the market for a new Kia Optima SXL; however, I have always found dealing with car salesmen and buying a new car to be a very stressful exper I was in the market for a new Kia Optima SXL; however, I have always found dealing with car salesmen and buying a new car to be a very stressful experience and I always left feeling like I'd been ripped off and overpaid. Because of this, I did a lot of research beforehand so I knew the difference between a good deal and a bad deal and I came prepared with a reasonable offer that would not offend. I contacted Jimmy via text and told him that I would be buying a new car from someone this Saturday and presented my offer. There was no hesitation on his part and said he would present it to his Sales Manager (Aidin) immediately, and within five minutes the deal was done without even having met them in person. I have bought many vehicles in my lifetime, but this was the best car buying experience I have ever had!! Really!! The whole team was amazing from Jimmy in sales, to Andrew in finance, and to Aidin (the Rock Star) heading up the team, he truly is a man of his word and a really nice guy to boot...you will feel like you're dealing with an old friend. Thanks again guys, see you next purchase! :0) More

New 2017 Sorento EX+ Purchase This is our second purchase from Kia Richmond, the first being a 2013 Rio LX+ which continues to run very well without any problems. Based on the buil This is our second purchase from Kia Richmond, the first being a 2013 Rio LX+ which continues to run very well without any problems. Based on the build quality of the Rio and the quality of service we received when purchasing it we didn't hesitate to purchase a second vehicle from Kia Richmond. Before we spend thousands on any vehicle we make sure we thoroughly research each one using various online media reviews, user reviews, spreadsheets, word of mouth and of course visits to dealerships and test drives. In our well informed opinion, once you compare the quality, features and prices of Kia's offerings versus other manufacturers, even some of the luxury brands, Kia provides the best value for your money. For those of you who are shopping for a new car and still have the old impression that Kia builds sub par vehicles, do yourself a favor and go visit a Kia dealership. See what they have to offer and how it compares to other car brands. Just start with that and see where it leads. It was enough to change our impression. Our product advisor for the Sorento purchase was Ian McIntosh. We made three separate visits to the Richmond dealership during the Sorento purchase process. First visit: We're just looking. Second visit: Test drive. Third visit: OK let's negotiate! During the entire process Ian was friendly, helpful and personable. There was never any pressure to buy TODAY. Both my wife and I were given an opportunity for a lengthy test drive around the neighbourhood. Ian took his time with us and we never felt rushed. Even after our first "just looking" visit with Ian, he understood that we weren't quite ready to purchase just yet and we needed time to ponder. He mentioned to contact him if we ever had any questions. This gave us a very good impression of Ian. We were treated quite diffrently at other non-Kia dealerships where once we told the sales person that we were just looking and not ready to buy today, you could clearly see the dissapointment in their facial expressions and their attitude. This sort of behavior does not promote the growth of "future" potential customers very well and even if we did decide to purchase from that other non-Kia dealership we would not be dealing with that same sales person. The negotiation process can always be somewhat tedious at times but it went well. In the end we feel we paid a very fair price for our new Sorento. We would not hesitate to recommend Ian and Kia Richmond to others. More

Jacob, Aidin, and Anna are the best! I cannot say enough about my first and second experience with Kia Richmond! Everyone I came in contact with was so friendly. Jacob Braun was wonderful I cannot say enough about my first and second experience with Kia Richmond! Everyone I came in contact with was so friendly. Jacob Braun was wonderful to work with; friendly, knowledgeable, patient, and answered all my questions. A very honest, no-pressure, likable guy. Even taking time to detail the car himself! Jacob Braun and Aidin Zare have been kind and resourceful in helping not only me, but also my family purchase 3 cars in a short period of time from this dealership. I can't say I've ever had any service anywhere quite like this. After dealing with these two, it almost feels like they've become a part of our family! Anna, who helped finance the vehicle, was such a pleasure to work with. She made sure we knew all of our options to extend the warenty on the vehicle and worked very hard to ensure we were able to leave with all 3 purchased vehicles. Anna, too, feels as though she is a part of the family. I love my new car, and highly recommend this dealership and Jacob Braun. Thanks Kia family! More

My new sportage Jacob Braun was was very helpful, informative and. Very kind. Thank you! He made purchasing my new Kia Sportage a great experience! Loved the no preu Jacob Braun was was very helpful, informative and. Very kind. Thank you! He made purchasing my new Kia Sportage a great experience! Loved the no preussure sales Thanks karen More

Excellent Service Jacob Braun demonstrates excellent service by putting in effort and patience in providing the best recommendation to match our standards. We are very Jacob Braun demonstrates excellent service by putting in effort and patience in providing the best recommendation to match our standards. We are very content with our purchases here in the Richmond KIA location and the detailed walk through in searching for the best vehicle to match our needs was much appreciated. More

great service, friendly people, first time buying a new car and not feeling I got ripped off, they gave me good value for my 4 year old Kia, will can back to by another car in the fu first time buying a new car and not feeling I got ripped off, they gave me good value for my 4 year old Kia, will can back to by another car in the future More

Purchase of 2017 Kia Soul Purchasing a vehicle can be an intimidating experience but I found that all of the employees I dealt with were very friendly, helpful and tried their Purchasing a vehicle can be an intimidating experience but I found that all of the employees I dealt with were very friendly, helpful and tried their best to make it a pleasant and seamless experience. More

Team Kia Richmond WINNERS While searching for a used vehicle we considered Kia Richmond. This we agree was best dessision we made after searching many dealer lots spanning Sout While searching for a used vehicle we considered Kia Richmond. This we agree was best dessision we made after searching many dealer lots spanning South Surrey to Richmond. Upon our entry we met Jacob Braun Kia Richmond sales representative. Jacob was friendly, caring and full of enthusiasm and knowledge very willing to assist us to find the perfect used vehicle. Jacob accommodating and carefully considering our needs found the perfect vehicle that fit our requirements and price range. Aidin Zare sales manager was also extreamly pleasant working together with Jacob assisting with price negotiation and the final agreement leading to the sale. Anna Finance gal was very knowledgeable and friendly. Honourable mention to Jacob whom ended up sharing cookies from his lunch for three very hungry customers. Our negotiations were extended when we decided to not only purchase the used Kia Soul but also a brand new Kia Soul for my husband. We purchase new vehicles to end 2016 but made new friends for 2017. We will surly keep in touch when referring friends and family to Kia Richmond and the wonderful Kia team. Happy New Year Kia Richmond Team More

Professional, accommodating and thorough. From beginning to end, our experience at Kia Richmond was nothing but positive. Ismael led us throughout the process of deciding what best met our ne From beginning to end, our experience at Kia Richmond was nothing but positive. Ismael led us throughout the process of deciding what best met our needs in purchasing a new car and Aidin was very accommodating when it came to making the final decisions regarding the deal. Andrew, in Finance answered all our questions and delt with ones we didn't even know we had. At no time did my wife or I feel rushed, faced with any last minute surprise charges or pressured in any way. All three of the Kia Richmond staff we dealt with were personable, straightforward and turned what has been a somewhat stressful experience in the past at other dealerships we've dealt with into one that was a pleasure. Thanks, Kia Richmond More