Kelowna Chevrolet

If you purchase a certified pre-owned vehicle from Kelowna Chevrolet I highly recommend getting it inspected immediately after. Long story short, my untrained eye missed all four tires being slashed a Kelowna Chevrolet I highly recommend getting it inspected immediately after. Long story short, my untrained eye missed all four tires being slashed at time of purchase, and thankfully I had photo evidence that it was from before I drove it off the lot. However it wasn’t easy to convince them as they need to trust their certified workers. Which I understand. However one slash was so large ( not sure how I missed it ) it had damaged the exterior wall of the tire, resulting in safety being compromised. When my mechanics shop was changing over my tires (which Kelowna purchased for me , they just asked for me to pay for installation ) they found that my front ball joint was so loose it ALSO had compromised the safety of this vehicle. I phone them and they ultimately paid for that to be fixed as well. I applaud them for that. ( however this should have never happened) After this I decided to get the vehicle inspected on my own dollar. I informed the dealership I would be doing so considering the series of events unfolding. After inspection the shop said my rear brakes didn’t pass safety check and were needing to be replaced. I phone dealership and am ghosted for over 2 weeks. When I finally get a returned phone call their initial response was … we didn’t approve the inspection being done and did not approve me replacing my brakes. After more discussion he said he would talk to his supervisor. Another two weeks go by after me calling again to check in . . After another couple weeks after that voicemail, they finally said they would EFT me for the bill. ( I’m sure to just say good riddance 😉) I realize when you buy used you take a chance. However, when you buy from a certified pre owned reputable dealership , that risk should be lessened. There’s always a chance for a lemon but in no way should you drive off a lot with slashed tires , a ball joint needing to be replaced and minimal / no rear brakes. The truck was a 2022 Chevy trail boss with 30, 000 kms in it for reference. I am no mechanic and have ZERO training in it, and yes they did cough up the money to fix but in my opinion I should not have been in this position. Possible quick inspection due to low kms? Maybe. Regardless. Get your vehicles inspected. Despite them ghosting me , doubting me and blaming me for the the slashes, great purchase. This process took 3 months for perspective. More

We recently bought a 2027 Equinox EV and Loris was amazing and professional to work with! Thank you for making this easy! amazing and professional to work with! Thank you for making this easy! More

I found the staff at Kelowna Chevrolet to be positive knowledgeable and easy going. Jasmine made sure I was looking at the right model Silverado to suit my needs and then helped us to make a deal that le knowledgeable and easy going. Jasmine made sure I was looking at the right model Silverado to suit my needs and then helped us to make a deal that left us both happy. More

Excellent customer service. Friendly. Informative. Knowledgeable about products and an excellent inventory to choose from. Friendly. Informative. Knowledgeable about products and an excellent inventory to choose from. More

Malcolm was knowledgeable about the vehicles that I was interested in. He was quick to offer ideas and solutions to problems. Impressive work. interested in. He was quick to offer ideas and solutions to problems. Impressive work. More

⭐⭐⭐⭐⭐ If you’re looking for a new or used vehicle in Kelowna, ask for Malcolm at Kelowna Chevrolet! Friendly, knowledgeable, and genuinely committed to great customer service. Wasn’t able to purchase a Kelowna, ask for Malcolm at Kelowna Chevrolet! Friendly, knowledgeable, and genuinely committed to great customer service. Wasn’t able to purchase a vehicle this time, but appreciated his time and willingness to follow up. Highly recommend connecting with him! More

Great experience from the moment I walked in to the time I drove off the lot. Jasmine was great to deal with. Very personable and accommodating I drove off the lot. Jasmine was great to deal with. Very personable and accommodating More

Amazing experience! Straight to the point and got me what I wanted. Will be a return customer Straight to the point and got me what I wanted. Will be a return customer More

I was not a customer of Kelowna Chevrolet, I am now. I received a call from Jasmine about a week ago, we spoke about my vehicle needs. After discussing my existing truck and what was on offer we agre I received a call from Jasmine about a week ago, we spoke about my vehicle needs. After discussing my existing truck and what was on offer we agreed a purchase via email and phone calls. When I arrived at the dealership Jasmine delivered with a very well organized transaction. I would also like to mention Ray in finance for his friendly and efficient handling of the transaction. Thank-you Mark Shukla More

Meagan was fantastic to work with, along with the rest of the staff at Kelowna Chevrolet! Meagan presented options and never made me feel like I was "just another sale." I reached out a couple of times after the staff at Kelowna Chevrolet! Meagan presented options and never made me feel like I was "just another sale." I reached out a couple of times after our business was done, and she was quick to respond. I highly recommend working with Meagan! More