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Jonker Honda
Surrey, BC
1,190 Reviews
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1,190 Reviews of Jonker Honda
April 03, 2016
OIL Change - have to think about my earlier question. Should have taken 45 minutes for oil change but when I returned after an hour the car was not ready and I was kept waiting for hour and a half until Should have taken 45 minutes for oil change but when I returned after an hour the car was not ready and I was kept waiting for hour and a half until I approached the front desk to ask what was happening. I was waiting for the service clerk (Greg) out side but when he came out of the door he picked up the first man who started to ask him questions. After few minutes he knew my eyes were fixed on him and he asked Andrea to help me, but she immediately said she has other people waiting inside. What really got me was I know Andrea for a long time, but she did not even have a greeting or smile on her face when I looked at her. She passed by me several times but pretended she does not know me. I have never bothered you guys to give me a ride anywhere or for any other small things. Whatever work is done I have paid for it. While back I thought I had problem with my battery and took in to see if I needed to replace the battery, and after having charged the battery, I was asked to give $45 or more dollars for that by Andrea, I gasped at that price and she said they have to pay to the guys who worked on it. Unfortunately, I was working with my credit card that morning and left it on my desk and I was so ashamed. I told her I will go home and call her immediately with my credit card, and she said she will let it go that one time. When I mentioned this incident to Randy Ohno the next time, he was so furious. After more than hour and a half I was given the Invoice to pay and I asked for the Inspection checklist which is given to me every time with the Invoice, and it went missing. After few minutes Greg picked up a fresh checklist and just filled it up with no brake condition report. I miss Randy and now I know it was because of him I kept going to Honda for service. I was thinking of getting a new Honda, but since my last service my mind is changed. Whether to get Honda and go to Surrey for service or change the car all together. Small things happen all the time when I take my car for service (after Randy left) , but I never questioned or complained. Last time it really got me bad. More
by tanzaniaborn
Verified CustomerEmployees Worked With
Jill Eden, Greg Llewellyn
April 02, 2016
Continued disappointment Originally brought car in as my check engine light was on. They came up with a possible cause, cost over $300 to fix. 3 days later light back on. Bri Originally brought car in as my check engine light was on. They came up with a possible cause, cost over $300 to fix. 3 days later light back on. Bring it back and they advise the part was possibly faulty. They order new part and assure me it will be no cost to me. Interestingly when I return the car they say it wasn't that part, but another that would cost over $400. I have serviced my car here for over 5 years. I have now lost trust in this company. Very disappointed. More
by AJ
Employees Worked With
Chris Melenchuk
April 01, 2016
Excellent customer service, I would come again. Miguel was super helpful during my tire change. He answered any questions or concerns I had and was patient during it all. Very knowledgeable about Miguel was super helpful during my tire change. He answered any questions or concerns I had and was patient during it all. Very knowledgeable about tires and was able to recommend a tire for me to suit my needs. Overall a very pleasant experience. Thanks! More
by Jeff
Employees Worked With
Miguel Bagara
April 01, 2016
Wonderful service! Took my Honda CRV into Jonker Honda and had them check my wheel alignment and balance. They rotated my tires for free for me and said the wheel alignm Took my Honda CRV into Jonker Honda and had them check my wheel alignment and balance. They rotated my tires for free for me and said the wheel alignment was good,so no charge for that either! Also had a free inspection and oil change. They wash the car for free also with every service! Drove me to the mall while waiting for the car to be serviced and picked up after it was done! Great Service! More
by Tweety
Employees Worked With
Kelly Arvai, Chris Melenchuk
March 31, 2016
friendly, polite, prompt, and on the warranty Jonker Honda is always a great place for service in Langley BC and we have been going there for well over a decade. Pleasant and efficient with reason Jonker Honda is always a great place for service in Langley BC and we have been going there for well over a decade. Pleasant and efficient with reasonable charges. More
by pam
Employees Worked With
Jill Eden
March 30, 2016
Best car purchase experience Called Dan to ask him if he can arrange the specific model i was looking and the price I asked he can do. He fulfilled all his promises and delivere Called Dan to ask him if he can arrange the specific model i was looking and the price I asked he can do. He fulfilled all his promises and delivered the car on time. He was professional, courteous and knowledgeable. Every thing went very well even at finance. I paid cash so there was no delays and surprises. More
by Syed
Employees Worked With
Linda Ho, Dan Sak
March 29, 2016
Great staff Owning 2 previous Hondas, I was reasonably confident of the Honda product, so I made a deal for another through some great staff. I would recommend Jo Owning 2 previous Hondas, I was reasonably confident of the Honda product, so I made a deal for another through some great staff. I would recommend Jonker Honda to anyone that is shopping for a vehicle. More
by fulwatch
Employees Worked With
Byron Lavery, Kelly Arvai, Jill Eden, Brian Baker , Randy Pohl
March 29, 2016
Great service Great dealership and services and great car, I will recommend to my friends and families regarding Honda vehicles, and the services I got from Ste Great dealership and services and great car, I will recommend to my friends and families regarding Honda vehicles, and the services I got from Stephen Shao. More
by bong128
Employees Worked With
Stephen Shao
March 28, 2016
Absolutely the best service I have ever received The team at Jonker Honda having been providing my wife and I with excellent service since we purchased our 2011 Odyssey. We never have to think about The team at Jonker Honda having been providing my wife and I with excellent service since we purchased our 2011 Odyssey. We never have to think about when to service our vehicle because the team lets us know when the car is due for a service and what reason. Jonker service team is always honest and truthful with our services and inform us on what needs to be fixed and why. Thanks for the excellent service, Dave More
by dkeighron
Employees Worked With
Jill Eden, Chris Melenchuk, Colin McLeod
March 28, 2016
regarding recall service Despite it was a recall service, they tried to reach me many times in order to inform me a recall service. Since the recall was related with the safet Despite it was a recall service, they tried to reach me many times in order to inform me a recall service. Since the recall was related with the safety issue, I appreciate what they have done to me. (lots of phone call) Also, the service was comleted earlier than I expected. Maybe because I was waiting inside the lounge until the job is done, they considered it and tried to make it a priority. Thank you for the consideration. More
by BJSUH200
Employees Worked With
Jill Eden
