Jonker Honda

Summer Oil Change Customer Service offered me their annual Summer package which includes an array of check ups which always meet and sometimes above my expectations. Customer Service offered me their annual Summer package which includes an array of check ups which always meet and sometimes above my expectations. The service staff was prompt, to the point and I was out of the service within the expected time. I have always supported this dealership, when i do purchase my next Honda it will be at this dealership and will be with Frank. Kudos to the other staff for engaging a conversation about my car and other topics. More

Quick, Efficient, Professional Car was called in for a recall. It was completed quickly and as a bonus, the car was returned to me washed. A highly organized dealership. Car was called in for a recall. It was completed quickly and as a bonus, the car was returned to me washed. A highly organized dealership. More

EASy. No BS Team was very friendly. I was given a good price without feeling like I had to go to war. No stress. Quick and efficient transaction. Team was very friendly. I was given a good price without feeling like I had to go to war. No stress. Quick and efficient transaction. More

I have never had better service anywhere I love going to Honda and will even sit there to get some work done while my car gets serviced. When I call there is always someone to talk to with no I love going to Honda and will even sit there to get some work done while my car gets serviced. When I call there is always someone to talk to with no waiting, they give me great service for a fair price, I get a ride anywhere I want if I need it, their office is really nice to wait in and there is free wifi. The staff is fantastic. Second to none. More

Fixed my problem for $0.00 I kept getting the "tire" light icon on the dash; they looked at it, found the tires were over inflated, so now I am worry free, with no icon to warn I kept getting the "tire" light icon on the dash; they looked at it, found the tires were over inflated, so now I am worry free, with no icon to warn me that something is not right. Also polished a spot on my mirror which I thought was peeling paint, and fixed it to my great satisfaction. Both of this for $0.00. I am impressed ! More

Smooth experience From entering the dealership, to picking my car back up, everything was smooth. I had zero wait times, and just felt that the entire process was a fa From entering the dealership, to picking my car back up, everything was smooth. I had zero wait times, and just felt that the entire process was a fantastic. It ran like a well oiled machine with zero snags. Great customer service too! More

Problem with tire rotation Your service team performed well. My service included tire rotation. I got a phone call advising me that they couldn't get one wheel nut off as it h Your service team performed well. My service included tire rotation. I got a phone call advising me that they couldn't get one wheel nut off as it had been put on cross threaded the last time you rotated the tires. You provided me with a rental car at your cost. The next day I got another phone call to say that when the nut was drilled out the hub assembly was damaged and a new one would be in the following day. The next day I got another call to say that the rim had been damaged and was being sent out to be refinished. Another call, this time to tell me the rim couldn't be fixed in a timely manner and a new rim had been ordered. The next day the phone call said come and get your car, it's ready. When I took the rental car back to Enterprise they found a scrape, I had no knowledge of, on the front bumper and either I have to pay to get it fixed or use my insurance which has $300.00 deductible which I can't afford to pay. The service department performed their job well and Jonker Honda didn't hit the rental car, but I'm still possibly out of pocket up to $300.00 because it took them three days to fix their problems. If the wheel nut had been properly installed last time Jonker rotated my tires none of this would have happened and I wouldn't be writing this review. More

Reasonable and Friendly Jason at Jonker Honda was extremely respectful, forthcoming, and helpful in addressing all my needs when purchasing my new vehicle. Linda and Kelly al Jason at Jonker Honda was extremely respectful, forthcoming, and helpful in addressing all my needs when purchasing my new vehicle. Linda and Kelly also made the acquisition process quick and transparent. More

Great Sales Support I bought a new 2016 Honda Civic LX from Jonker Honda in Langley and the sales staff were excellent. Byron Lavery listened closely to what I needed in I bought a new 2016 Honda Civic LX from Jonker Honda in Langley and the sales staff were excellent. Byron Lavery listened closely to what I needed in a new car. There was very little pressure to purchase, and I felt that Byron was less an annoying "saleman" than someone who was intent on facilitating my needs. When I was frank and clear about the limits on my pocketbook, he worked hard to make sure the purchase wasn't beyond what I could spend (something so many people unfortunately do...). I also appreciated the help of Randy Pohl on the day I picked up the vehicle; Byron was not in that day, but Randy made sure that process went smoothly. The one small annoyance, and this is common across the dealership universe, was the pressure to buy extended warranties and other post-purchase add-ons. With a tiny bit of research from respected third-party organizations you can quickly discover these "extras" are unnecessary and costly. This isn't a criticism of Linda Ho in Finance; she was lovely to work with, and selling add-ons is her job :-) Thanks to all at Junker Honda! I love my new car!! More