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Jonker Honda
Surrey, BC
1,189 Reviews
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1,189 Reviews of Jonker Honda
September 15, 2016
Fast and efficient Only downside for me is that the price is a bit high, but Jill was able to give me some suggestions to help out a bit. All in all, I'd recommend this Only downside for me is that the price is a bit high, but Jill was able to give me some suggestions to help out a bit. All in all, I'd recommend this dealer. More
by ca_yu12
Verified CustomerEmployees Worked With
Jill Eden
Helpful September 13, 2016
recall Our Honda CRV vehicle had a minor recall, was handled very well by the service dept. Prompt and courteous staff. We highly recommend this dealership. Our Honda CRV vehicle had a minor recall, was handled very well by the service dept. Prompt and courteous staff. We highly recommend this dealership. More
by Doug
Employees Worked With
Peter Howard, Colin McLeod
September 13, 2016
Quick, easy and empathetic Booked appointment on HondaLink to replace my front right tire and rim after it was curbed for 8:15am. Staff was empathetic to my time crunch and urge Booked appointment on HondaLink to replace my front right tire and rim after it was curbed for 8:15am. Staff was empathetic to my time crunch and urgency to have the job done. Instead of ordering the part for me to come back another day, made arrangements to have it all done. Was amazed at the service and quick problem solving. More
by Imann871
Employees Worked With
Greg Llewellyn, Colin McLeod
September 11, 2016
Consistency of Pricing I would like to give the service 5 stars but there are things that prevented me. First, appointment time and length of service was good. The car was d I would like to give the service 5 stars but there are things that prevented me. First, appointment time and length of service was good. The car was dropped off at the appointed time and I also got the car back at the time that I was given. I was given a ride to Fitness World nearby so I didn't have to wait at the dealership. This first part was good. Now for the bad part, I booked my service appointment through the website. I chose the 'Fall/Winter Special', price was in the $80 range. When I was about to pay, I pointed out the price I was being charged seemed higher ($157)... ALMOST TWICE THE PRICE!!! So I said, that was not the price I was given online, the service attendant told me the price was 'old'. 1. If the price was old, the dealership has the responsibility of ensuring pricing is accurate online. The online service appointment is what people primarily use when not calling directly for an appointment time. 2. The price stated should have been honoured and price corrected online thereafter. The rate difference as a whole is negligible. But these are the kind of things that prevent people from having more people go to dealership for servicing. These are the 'horror stories' that are told when people get together about getting services at the dealership. I am not entirely sure if I would go back again, not knowing if I'm going to get charged something different that what I originally booked. More
by JPALER
Employees Worked With
cant remember
September 10, 2016
Nobody beats a Jonker deal! Great deal, great sale transaction experience, very high level service with NO pressure. Thanks lot!! That's all I have to say for the moment, tha Great deal, great sale transaction experience, very high level service with NO pressure. Thanks lot!! That's all I have to say for the moment, thank U for the opportunity to comment More
by Happy Guy
Employees Worked With
Alan Cheung, Linda Ho, Scott Stephens
September 09, 2016
Honda jonker purchase Pair of great salesman Scott and Rael Looked after us great, broke down all the options clearly and we got to the right car for us. We needed the ca Pair of great salesman Scott and Rael Looked after us great, broke down all the options clearly and we got to the right car for us. We needed the car to be ready quickly and the team along with the payment representative. Will go back there for another car when we need it Thanks Kulbir More
by Jazz777
Employees Worked With
Linda Ho, Rael Miranda, Scott Stephens
September 09, 2016
Good Customer Service Very good customer service provided by Scott, the new vehicle sales person. Honda is a great product with a good resale value. The colour selection fo Very good customer service provided by Scott, the new vehicle sales person. Honda is a great product with a good resale value. The colour selection for the CRVs was pretty good too. More
by Hilesh69
Employees Worked With
Scott Stephens, Stella Pekarsky
September 09, 2016
Great service Visited to get service for safety recall and everything was perfect. She explained all the details that they have to fix. It was good service. Visited to get service for safety recall and everything was perfect. She explained all the details that they have to fix. It was good service. More
by MINKYULEE17
Employees Worked With
Jill Eden
September 09, 2016
Didn't even know my veh has no air filter I will never come in on a weekend again Service guy was a new guy Don't know who the mechanic was but they said " our cabin filter will need looked I will never come in on a weekend again Service guy was a new guy Don't know who the mechanic was but they said " our cabin filter will need looked at in future " The 2000 Doesn't Have a filter!!! The rad cap on the radiator that was not installed right in the first place (and it tool Three times for you to get right), now has a leaky cap, and you initially wanted me to pay for it. We had to tell them to change the spark plugs and check hoses ( last time they didn't and a hose blew a week later) told them to take it for a drive before and after so they could feel what was wrong. So they would know if they fixed it. They didn't, so afterwards said " I don't see anything wrong " I don't have the service guys name handy, but your survey won't let me send without ticking a name. STUPID! More
by ammdouglas
Employees Worked With
Kimberly Levesque
September 08, 2016
Jonker is different! This dealership is vastly different from a normal dealership. It runs amazingly efficient. Jason and Linda are to the point and closed the deal in a p This dealership is vastly different from a normal dealership. It runs amazingly efficient. Jason and Linda are to the point and closed the deal in a professional yet fast manner, without wasting our time and their time. I highly appreciate this type of efficiency and I'm very happy with their service. More
by Michael Ma
Employees Worked With
Linda Ho, Jason Smithers
