
Jonker Honda
Surrey, BC

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1,191 Reviews of Jonker Honda
Customer service was very friendly and efficient Was very thankful you could get my car in right away! With the horrible rain storm it was such a bad time for my wiper transmission and motor to go. Y Was very thankful you could get my car in right away! With the horrible rain storm it was such a bad time for my wiper transmission and motor to go. Your service team was very efficient on getting the job done and ordering the parts in Thank you More
I am thankful by his kindness. I bought 2016 Odyssey .There were lots of good quality. Plus, there are good services too. I would like to visit again. I would like to recommend ot I bought 2016 Odyssey .There were lots of good quality. Plus, there are good services too. I would like to visit again. I would like to recommend others . It is very comfortable car! More
SATISFACTION IST TIME TO THIS DEALERSHIP, VERY GOOD INFO OVER THE PHONE, PLUS EXCELLENT SERVICE AT ALL LEVELS. ONCE PARTS COME IN FOR RECALL I WILL RETURN TO THIS IST TIME TO THIS DEALERSHIP, VERY GOOD INFO OVER THE PHONE, PLUS EXCELLENT SERVICE AT ALL LEVELS. ONCE PARTS COME IN FOR RECALL I WILL RETURN TO THIS DEARLERSHIP...THANK YOU VERY MUCH JONKER More
On my side! I bought a used Honda Civic last year (second vehicle) and with the years and higher mileage on it, I had absolutely no intention of servicing it at a I bought a used Honda Civic last year (second vehicle) and with the years and higher mileage on it, I had absolutely no intention of servicing it at a dealership. It's kind of ingrained in my head that the dealership is the most expensive place you can go to get your vehicle maintained. Dealerships are a "necessary evil" for your newer car right? A recent recall, however, had me bring in my Civic and Jonker was the closest. Quite surprisingly I found myself back at Jonker two more times in the following days taking care of other little problems. Chris went online and actually tried to find cheaper tires for me. Colin questioned my inquiry into buying a new power steering pump and cringed more than I did when the price came up! He mentioned a few alternatives. Chris chimed back in and told me I probably didn't need one and that the new tires plus a [discounted] alignment would do the trick. It did. Chris and Colin seem to operate from the customer's perspective. It's kind of weird. It's supposed to be us vs them right? More
Service for recall Very Quick, courteous and efficient. The whole recall process was well handled and the staff notified me on time as predicted for the length of the wo Very Quick, courteous and efficient. The whole recall process was well handled and the staff notified me on time as predicted for the length of the work. More
Purchase Good experience renewing the Lease. Both Emmanuel and Alan took time to complete the sale. Emmanuel took us patiently to various cars and walked Good experience renewing the Lease. Both Emmanuel and Alan took time to complete the sale. Emmanuel took us patiently to various cars and walked us through the vechicle upper n delivery. He was very patient when negotiating the paperwork. More
Not your average Dealership! Every time I need to get my car serviced, Jonker Honda have gone way beyond my expectations. Not only is my car well-tuned and maintained, but the De Every time I need to get my car serviced, Jonker Honda have gone way beyond my expectations. Not only is my car well-tuned and maintained, but the Dealership also offers future suggestions on how to keep my vehicle in tip-top shape. More
CSR can do a better job next time CSR did not call to let me know car is ready to pickup. I called at 5pm and found out it's ready. CSR not aware of fall package. Asked him if I shoul CSR did not call to let me know car is ready to pickup. I called at 5pm and found out it's ready. CSR not aware of fall package. Asked him if I should take it to save some cost. More
Great job again Always pleased with every interaction. As usual, Chris was very helpful and had everything ready for us, and helped us load up our vehicles with all 8 Always pleased with every interaction. As usual, Chris was very helpful and had everything ready for us, and helped us load up our vehicles with all 8 tires we bought. More
Good service The woman that helped me at the front counter was courteous and helpful (I do not recall who it was exactly but I think it was Carina Dierks). She was The woman that helped me at the front counter was courteous and helpful (I do not recall who it was exactly but I think it was Carina Dierks). She was also friendly which is important for a customer service position! I thought it was a bit confusing how to get to the service counter at this location though. I will know for next time but it was my first time at that dealership and I wasn't sure where to go at first. More