
Jonker Honda
Surrey, BC

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1,191 Reviews of Jonker Honda
Very good, no complaints whatsoever Very prompt, efficient, courteous service from the first phone call. In for B service and some scratches in paint. Excellent work, thanks to Greg wh Very prompt, efficient, courteous service from the first phone call. In for B service and some scratches in paint. Excellent work, thanks to Greg who was my contact for this service visit. Thank you as well for your shuttle service, very personable fellow and remembered where to take me from my first time using this service. More
Quick Service and Good Value Went in at 11am and was out the door by 3pm with a new car (demo) that had been dealer prepped and had a set of new tyres (did not like the original t Went in at 11am and was out the door by 3pm with a new car (demo) that had been dealer prepped and had a set of new tyres (did not like the original tire brand and wanted them changed). All people that we dealt with were pleasant and professional and got their job done - this includes the service people who had to get the tires changed. Small nickel and dime-ing (<$200) but Sales Manager was relatively accommodating when it was pointed out. This seems to be just the way the industry is in Vancouver (and always has been for the last 40 years - so not a criticism of Jonker but of the industry. Thus 4 rather than 5 star compared to, for example, Australian car dealers. More
Extremely disappointed with the service department. We have taken our vehicles into Jonker on numerous occasions, and are continuously disappointed with not only the qualit with the service department. We have taken our vehicles into Jonker on numerous occasions, and are continuously disappointed with not only the quality of repairs (and the compounding mechanical issues that always seem to arise afterwards), but the appalling customer service when dealing with representatives in that department. There is certainly no focus on customer satisfaction and retention. We will not continue to support this business, and recommend that others do the same. More
Excellent Service Excellent. Issues are fixed in one shot Not just like Surrey Honda. Employees are great, caring. Car was washed Excellent. Problems with Breaks are Excellent. Issues are fixed in one shot Not just like Surrey Honda. Employees are great, caring. Car was washed Excellent. Problems with Breaks are fixed More
Good salesman Was satisfied with the salesman for sure, super nice guy and very helpful. Computers were down the day I had to pick up my car no big deal, so I had Was satisfied with the salesman for sure, super nice guy and very helpful. Computers were down the day I had to pick up my car no big deal, so I had to go back later. someone said they would compensate me somehow but they never ended up doing anything, again not a big deal but I thought maybe I was going to get a gas card at least something minor. Anyways loved the salesman none the less and would go back just for him:) Bonnie Singh I think was salesman More
Fast service All finished fast and shuttle rides home and back. I was not kept waiting long to get my car in for service. Shuttle driver was fast and efficient All finished fast and shuttle rides home and back. I was not kept waiting long to get my car in for service. Shuttle driver was fast and efficient More
Speedy Service Not only were they ready for me when I arrived 15 minutes early for my service appointment, but they had the car serviced, washed and ready to go 30 m Not only were they ready for me when I arrived 15 minutes early for my service appointment, but they had the car serviced, washed and ready to go 30 minutes before the promised finish time! Got to love that type of service. More
Service CRV 2009 Great! Very timely. Called to say that beaks needed repairing too and had it done along with the B2 service. Very friendly staff and kept to schedule. Great! Very timely. Called to say that beaks needed repairing too and had it done along with the B2 service. Very friendly staff and kept to schedule. More
Purchase of new tires. They help me a lot with the decision on my new tires and they did a great service on my car as well. Rebecca was the best at helping me with the prici They help me a lot with the decision on my new tires and they did a great service on my car as well. Rebecca was the best at helping me with the pricing. Thanks much More
Excellent service experience, thanks Jill Jill was very thorough in explaining the required service before and after the work was done. Thank you for addressing the needs for my vehicle Jill was very thorough in explaining the required service before and after the work was done. Thank you for addressing the needs for my vehicle More