Jonker Honda

Very helpful and thorough. Car inspection and service was completed when I had been advised. Identified additional issues from their inspection and had the time to complete thes Car inspection and service was completed when I had been advised. Identified additional issues from their inspection and had the time to complete these additional services as well. Much appreciated for Jill's explanation and assistance. greatly appreciate the Jonker Honda card - made use of my discount amount this time! More

Civic airbag recall replacement Service was very quick less than half of time quoted for the appointment. Were very helpful booking an appointment on a Sunday (most Service centres a Service was very quick less than half of time quoted for the appointment. Were very helpful booking an appointment on a Sunday (most Service centres are closed) as this was my only available day of the week More

Excellent, WOW service Yesterday's service was all about Greg !! I service my vehicles at yonker, but have Never had service like his. Greg had my 2017 Ridgeline in on time, Yesterday's service was all about Greg !! I service my vehicles at yonker, but have Never had service like his. Greg had my 2017 Ridgeline in on time, kept me informed ( by phone ) of the progress and timing and had a shuttle arranged for me twice, exactly on time as he promised.!!! And informed me about the recall issue when I picked up the truck...great customer communication skills...thanks Greg I'll be sure to ask for him on next service...I have Never received this type of service in the past.!!! And I have serviced all of my vehicles at yonker. Nice to see an improvement there. More

Ending a lease early Our family has grown and we needed to get into a larger vehicle. Thomas was great in helping find a new vehicle that fit our budget. Great experience Our family has grown and we needed to get into a larger vehicle. Thomas was great in helping find a new vehicle that fit our budget. Great experience overall. This is our family's second Jonker, we will be back for more. More

Customer is number one focus. I felt very comfortable dealing with the staff at Jonker Honda. I needed in depth information on the new vehicle I was purchasing. I wanted to be secu I felt very comfortable dealing with the staff at Jonker Honda. I needed in depth information on the new vehicle I was purchasing. I wanted to be secure in the knowledge that it would be the right fit for me. All my concerns were addressed through research by the team and constant contact with me when the questions I had raised, (and there were many) were answered. A special shout out to Thomas Chang, you were awesome. More

Easy, Comfortable, Clear. This dealership runs extremely smoothly. Explanations are clear and simple, and the wait times are very accurate. Theres a clear sense that the staff This dealership runs extremely smoothly. Explanations are clear and simple, and the wait times are very accurate. Theres a clear sense that the staff know what they are doing and are focused on creating an excellent experience for their customers. Well done. More

Quick, efficient and friendly In and out in less than half the estimated time. Free 80 point inspection confirmed issues I thought would need attention. I will return to get them f In and out in less than half the estimated time. Free 80 point inspection confirmed issues I thought would need attention. I will return to get them fixed. Great service! More

Good Sales Experience. Other Cross Functional teams Ok The Sales Team here was good. Smart people , understood the question completely and answered them properly. Timely follow up and reminders at the r The Sales Team here was good. Smart people , understood the question completely and answered them properly. Timely follow up and reminders at the right time.They try their best to ensure the client's comfort is at priority. I had a tied up travel schedule between visting Langely & Kamloops and the sales team accommodted very well. On the other cross functional (read Finance) som more speed up needed. More responsiveness is expected from them. Overall Good Sales Experience & jut OK exprience with other dept. More

Very good, no complaints whatsoever Very prompt, efficient, courteous service from the first phone call. In for B service and some scratches in paint. Excellent work, thanks to Greg wh Very prompt, efficient, courteous service from the first phone call. In for B service and some scratches in paint. Excellent work, thanks to Greg who was my contact for this service visit. Thank you as well for your shuttle service, very personable fellow and remembered where to take me from my first time using this service. More

Quick Service and Good Value Went in at 11am and was out the door by 3pm with a new car (demo) that had been dealer prepped and had a set of new tyres (did not like the original t Went in at 11am and was out the door by 3pm with a new car (demo) that had been dealer prepped and had a set of new tyres (did not like the original tire brand and wanted them changed). All people that we dealt with were pleasant and professional and got their job done - this includes the service people who had to get the tires changed. Small nickel and dime-ing (<$200) but Sales Manager was relatively accommodating when it was pointed out. This seems to be just the way the industry is in Vancouver (and always has been for the last 40 years - so not a criticism of Jonker but of the industry. Thus 4 rather than 5 star compared to, for example, Australian car dealers. More